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IT Support Specialist
Location
United States
Posted
84 days ago
Salary
0
Job Description
IT Support Specialist
MIT
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The IT Support Specialist in the Escalations team identifies emerging and complex IT issues and problems, and facilitates the resolution of undocumented issues through investigation, diagnosis, and troubleshooting. - Serves as a resource for multi-disciplinary projects within IS&T - Collaborates with cross-functional teams - Assists community members with AI platforms - Provides guidance on compliant use aligned with Institute policies - Supports assessments of prospective AI solutions Qualifications - Bachelor’s degree - Minimum of five years of experience in IT support, information systems, or another related field Requirements - Ability to troubleshoot Mac, Windows, and Linux operating systems - Comfortable with the command line-interface - Experience with learning management systems - Experience with MS O365 and Exchange administration support - Experience providing SaaS administration support - Experience working with a ticketing management system Company Description
Job Requirements
- Bachelor’s degree
- Minimum of five years of experience in IT support, information systems, or another related field
- Ability to troubleshoot Mac, Windows, and Linux operating systems
- Comfortable with the command line-interface
- Experience with learning management systems
- Experience with MS O365 and Exchange administration support
- Experience providing SaaS administration support
- Experience working with a ticketing management system
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. ***There are two (2) positions associated with this posting*** ***There are no Visa sponsorships available for this posting*** Position Summary The Manager, Corporate IT Audit leads the SOC Reporting team and serves as a subject matter expert for SOC 1 and SOC 2 audits under SSAE 18. This role oversees the full audit lifecycle—from planning and control testing to evaluation and final report delivery—ensuring accuracy, quality, and alignment with internal audit standards. This team partners closely with business owners, external auditors, and the SOX & Controls Assurance group to assess internal controls, support remediation, and strengthen CVS Health’s overall control environment. Key Responsibilities Leadership & Technical Expertise - Lead and guide SOC audit engagements in line with SSAE 18. - Review complex control testing and deficiency assessments. - Act as the primary SME for assigned SOC reports and provide technical guidance. - Ensure consistent, accurate, high‑quality audit deliverables. Risk & Control Oversight - Lead risk assessments to identify key processes and controls. - Evaluate control issues, root causes, and remediation needs. - Partner with business owners to drive effective, timely corrective actions. - Provide challenge and insight to internal teams and external auditors. People Management - Mentor and develop audit staff. - Provide coaching, feedback, and skill‑building opportunities. - Delegate work effectively and promote team growth. Stakeholder Communication - Build strong relationships with internal partners and auditors. - Communicate risks, findings, and remediation clearly and confidently. - Represent SOC Reporting in meetings and organizational initiatives. Project Management & Process Improvement - Lead multiple SOC projects simultaneously, ensuring on‑time, high‑quality results. - Oversee scoping, scheduling, resourcing, and documentation. - Identify opportunities to improve audit processes, templates, and methodologies. Innovation - Advance SOC practices through new tools, automation, and updated standards. - Stay current on SOC, IT controls, and regulatory developments. - Promote consistency and knowledge sharing across the team. Required Qualifications - Minimum 5 years in IT Audit, Controls Assessment, Validation, Risk Assessment, or Risk Consulting. - Reliable attendance. - Ability to travel up to 10%. Preferred Qualifications - Experience planning and managing audit projects. - Professional certifications (e.g., CISA, CRISC, CISM, CPA, CIA) or progress toward them. - Strong knowledge of IT controls, cybersecurity, SDLC, infrastructure, and emerging technologies. - Familiarity with SOC standards, data privacy laws (HIPAA, GDPR, CCPA), and cloud concepts. - Understanding of frameworks such as NIST, COBIT, ISO, HITRUST, PCI. - Strong analytical, communication, collaboration, and project management skills. - Experience writing technical audit reports. Education Bachelor’s degree OR equivalent experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. ***There is no Visa sponsorship available for this role*** Position Summary The Senior Manager, Corporate IT Audit leads the SOC Reporting team and manages a portfolio of System and Organization Controls (SOC) audits under SSAE 18. This role provides strategic oversight, technical expertise, and quality assurance to ensure accurate and timely SOC reports. The position also partners closely with business leaders, external auditors, and Internal Audit teams to assess controls, support remediation, and enhance audit effectiveness. Key Responsibilities Strategic & Portfolio Leadership - Lead and manage the enterprise SOC audit portfolio. - Oversee scoping, planning, execution, and quality of multiple SOC engagements. - Serve as subject matter expert for complex or high‑visibility audits. Risk & Control Assessment - Conduct risk assessments to identify trends and emerging issues. - Review deficiencies and provide insights for executive reporting. - Guide business partners on effective and sustainable remediation. People Leadership - Manage and develop a team of SOC Reporting professionals. - Provide coaching, performance evaluations, and talent planning. - Build a collaborative and high‑performing team culture. Stakeholder Communication - Advise senior leaders and collaborate with auditors and business partners. - Communicate complex issues clearly and drive timely issue resolution. Operational Excellence - Lead initiatives to improve audit quality, efficiency, and scalability. - Support execution of the SOC Audit Plan and Internal Audit standards. - Enhance processes related to testing, documentation, and evidence management. Innovation & Continuous Improvement - Introduce automation, analytics, and new audit techniques. - Standardize tools and methodologies across the SOC program. - Stay current on SOC, SSAE 18, IT controls, and industry best practices. Required Qualifications - Minimum 7 years years in accounting or auditing (including technical writing). - Regular, reliable attendance. - Ability to travel up to 10%. Preferred Qualifications - Professional certifications (CISA, CRISC, CISM, CISSP, etc.). - Experience managing and developing multi-level teams. - Strong understanding of IT controls, cybersecurity, SDLC, cloud, and risk frameworks (NIST, COBIT, ISO, etc.). - Knowledge of SOC 1/SOC 2 standards and data privacy regulations (HIPAA, GDPR, CCPA). - Strong analytical, communication, and collaboration skills. Education - Bachelor’s degree OR equivalent experience. Pay Range The typical pay range for this role is: $67,900.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
IT Manager
KoinA Koin simplifica o comércio digital, conectando empresas e clientes por meio de soluções de Prevenção à Fraude e BNPL.
• Work on digital commerce solutions across Latin America. • Turn complex challenges into practical solutions. • Lead medium- and long-term planning.
Are you ready to be part of something more? You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect more heart. You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunity. UMBers are known for having multiple careers here and having their voices heard. The Audit team provides audit preparation services for our alternative investment fund clients. This group is a small team that was created to take the heavy lifting of annual audits from our accountant peers. The team is heavily seasonal with most audit preparation taking place from January to June. The Audit Specialist role supports UMB by handling all tasks related to the annual audit of the financial reporting process. The work done in this role is instrumental in allowing our Fund Accountants to have a better balance of their time to support our client needs. In this position you will have the opportunity to grow professionally, learn new concepts related to audit and accounting, and work as part of a team as you explore UMB and the alternative investment industry. Working in the audit group at UMB can be both fun and challenging. We work on independent projects, but always with the support of our team and with heavy internal interactions. We perform at a high level for our clients and believe that communication and accuracy are key to UMB’s success. There are deadlines we rally around as a team and we rely on our shared expertise to accomplish our goals. We enjoy being part of a work family and many of our associates get together for intermural sports and various community service projects throughout the year. How you’ll spend your time: - You will operate Excel and UMB accounting systems to pull in and summarize exports to use for client financial statements - You will reconcile and clean up data for the preparation of audited financial statements - You will partner with the Fund Accounting team and other peers to ensure accuracy, completeness, and client satisfaction We’re excited to talk with you if: - You have completed at least two years in an undergraduate program in a business related field - You have strong communication and review skills with a desire to learn more in audit and accounting Compensation Range: $25,640.00 - $49,440.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.


