• Develop & maintain mechanisms to provide our customers a top-notch experience when it comes to adopting and installing our components both in cloud native and hosts environments (e.g. Ansible roles/playbooks, Kubernetes operators, Helm charts, etc.) • Design and implement a packaging and distribution framework that every other team in the company will use as a building block to ship their components (a.k.a. "agents") to our customers • Manage and improve the CI infrastructures, creating tools to automate processes. • Assist internal and external customers with host component installation or configuration issues, and use this information to create a feedback loop for improvement • Incorporate inputs from our Product team and customers to refine the lifecycle management of our products

• Work with engineers internal to the company, and within the open source community on feature and bug fix requests • Proactively identify and resolve ambiguity in product requirements • Comfortable working proactively, managing time efficiently, and thriving in a vibrant remote work environment! ✨🦄 • Actively participate in communities of practice via Slack and Github Issues • Integrate software products with existing defense systems, ensuring seamless interoperability and adherence to security protocols • Own architecture decisions and ensure technical quality across the engineering team • Participate in on-call rotation for our production environment • Develop comprehensive documentation, including design specifications, user manuals, and maintenance guides • Contribute to Open Source Projects. Participating in Cloud Native Computing Foundation (CNCF), Apache Software Foundation (ASF), or Open Source Security Foundation (OpenSSF) is a huge plus! • Stay abreast of emerging technologies and industry trends to inform product enhancements and innovation. • Provide technical mentorship and elevate engineering standards across the team • Influence product direction through deep understanding of user needs and system constraints

• Design, develop, and maintain scalable web applications across front-end and back-end systems • Collaborate with designers, product managers, and other developers to deliver high-quality solutions • Write clean, efficient, and well-documented code • Build and integrate APIs, databases, and third-party services • Ensure application performance, security, and responsiveness • Troubleshoot, debug, and optimize existing applications • Participate in code reviews and contribute to best development practices • Stay up to date with emerging technologies and industry trends

• Owning the end-to-end development of provider-facing and internal experiences across React, C#, and AWS-based services, delivering secure, high-quality code that supports provider sign-up, onboarding, and account management at scale • Building reliable, performant systems for organization structure, user and role management, authentication and authorization, and communication preferences—balancing security, flexibility, and scalability • Collaborating closely with a cross-functional team of engineers, product managers, and designers to deliver intuitive, polished onboarding and setup experiences • Mentoring and supporting fellow engineers through code reviews, technical guidance, and shared ownership, with a strong belief in learning through collaboration • Exploring and applying modern tools and technologies, including GenAI where appropriate, to improve developer productivity, system quality, and user experience