This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The UX Design Lead is responsible for defining, governing, and executing a unified, scalable UX vision across CDCN’s internal and external digital platforms. This role owns UX strategy, design systems, and user experience standards while contributing hands-on design work as needed. - Ensure consistency, usability, accessibility, and reusability across all product teams and interfaces. - Bridge strategy and execution, translating business needs, technical realities, and user requirements into cohesive, permission-aware, and scalable user interfaces. - Drive the organization’s evolution from fragmented, project-based UX toward a sustainable, atomic, component-driven design system in close partnership with the UI Software Engineering Team Lead. - Define and maintain a long-term UX vision and roadmap aligned with organizational strategy and product direction. - Lead the convergence of internal and external portals toward shared, reusable UI components and patterns using RBAC/ABAC models. - Identify systemic UX debt, inefficiencies, and inconsistencies, and translate them into a prioritized backlog of improvements. - Advocate for user-centered design principles and ensure UX standards are consistently applied across all product and engineering teams. - Establish, govern, and evolve a scalable design system based on atomic/molecular design principles. - Maintain a reusable UI component library and partner with engineering teams to ensure consistent implementation. - Ensure UX solutions meet accessibility, usability, brand, and consistency standards. - Create UX designs, wireframes, and mockups for new features, enhancements, and remediation initiatives using Figma. - Translate UX work into clear, actionable user stories, acceptance criteria, and supporting documentation for agile delivery teams. - Own and manage the UI/UX backlog in Azure DevOps, including intake, refinement, story creation, and prioritization. - Collaborate closely with Product, Business Analysts, Engineering, and Marketing to ensure UX intent and design system standards are preserved through delivery. Qualifications - Bachelor’s degree in design, HCI, computer science, information systems, related field, or equivalent professional experience. - 7–10+ years of total UX experience, with: - 3–5+ years in a senior or lead capacity, including: - Design systems ownership - Cross-team UX governance - Experience designing for enterprise, role-based, or complex workflows - Accessibility-first (WCAG 2.1+), and user-empathy design - Expert proficiency with Figma or equivalent enterprise UX tools. - Strong knowledge of WCAG 2.1+ accessibility standards. - Demonstrated experience designing, building, and governing reusable design systems. - Ability to translate UX concepts into actionable user stories, acceptance criteria, and documentation. - Experience working with and extending enterprise UI libraries (e.g., Material, Fluent, Bootstrap). - Working familiarity with HTML and CSS sufficient to understand front-end feasibility. - Strong systems thinking, problem-solving, and the ability to identify UX debt and opportunities for reuse across platforms. - Excellent communication, facilitation, and cross-team leadership skills. - A portfolio demonstrating UX systems or component libraries, complex role-based or enterprise workflows. Requirements - Employees must provide their own reliable internet if working a remote/hybrid position. - Ability to work flexible and/or extended hours, if needed, to meet job requirements. - The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed. - The noise level in the work environment is typical of that of an office. - The incumbent may encounter frequent interruptions throughout the workday. - The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - A rewarding career helping others. - Fun and engaging work environment built on team unity. - Job satisfaction knowing you make a difference in the work you do and lives we serve. - Professional training to help advance your skills for career development. - Medical, Dental, and Vision Insurance. - Vacation accrued at 3.07 hours per pay period to use when accrued. - Two Paid Floating Holidays. - Nine Paid Federal Holidays. - Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued. - Instant Earnings Option. - 401(k) Retirement plan & discretionary company match. - Company-Paid Life Insurance. - Supplemental Life, Accident, Critical Illness, and Hospital benefits. - Short and Long-Term Disability. - Paid Parental Leave. - Flexible Spending Account. - Employee Assistance Program. - Pet Insurance. Company Description Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves shaping the future of voice and multimodal interfaces within an innovative team. Your efforts will directly impact user experiences through the design of AI-based conversational interactions. - Lead design vision and execution for AI-based conversational and multimodal experiences, advocating usability and user-centered design principles. - Develop and promote conversation design best practice standards, reusable interactional patterns, and processes. - Deliver effective design documentation to communicate experience requirements, design principles, best practices, prototypes, and multimodal flows. - Identify opportunities for usability testing and research efforts by creating prototypes and participating in evaluation sessions. - Build strong relationships with internal stakeholders to ensure a connected end-to-end user experience. - Monitor industry trends and drivers of customer satisfaction. - Visualize experiences using storyboards, customer journeys, user flows, and prototypes to illustrate vision. - Balance user needs, technical constraints, and product objectives to craft world-class multimodal user experiences. Qualifications - 5+ years creating conversational design experiences. - Ability to combine vision with strong creative design execution. - Strong portfolio showcasing expertise, craft, aesthetics, and depth of thought. - Experience designing for Generative or Agentive AI-powered experiences. - Understanding of machine learning & natural language processing (NLP) fundamentals. - Experience incorporating research into the design process. - Ability to work independently, be organized, self-motivated, and attentive to detail. - Excellent written, visual, and verbal communication skills. - Proficient in common design tools (e.g., Figma, VoiceFlow, ProtoPie, etc.). - Demonstrated experience documenting for voice-only, voice-forward, and multimodal experiences. - Experience creating interactive prototypes for multimodal experiences (voice, sound, visuals, touch, chat, etc.). - Familiarity with platforms such as Salesforce Service Cloud, Einstein Bots, Prompt Builder, and Google Vertex AI. Benefits - Competitive salary range between $106,000 - $163,000 based on qualifications. - Bonus potential based on company performance and individual contributions. - Comprehensive health benefits including medical, dental, and vision coverage. - Flexible Spending Accounts and Health Savings Account options. - Retirement savings plan to help secure your financial future. - Paid vacation and holidays to recharge and maintain work-life balance. - Tuition assistance programs to support ongoing education and growth. - Employee assistance program for personal and professional support. - GM vehicle discounts and various other perks.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves shaping the future of voice and multimodal interfaces within an innovative team. Your efforts will directly impact user experiences through the design of AI-based conversational interactions. - Lead design vision and execution for AI-based conversational and multimodal experiences, advocating usability and user-centered design principles. - Develop and promote conversation design best practice standards, reusable interactional patterns, and processes. - Deliver effective design documentation to communicate experience requirements, design principles, best practices, prototypes, and multimodal flows. - Identify opportunities for usability testing and research efforts by creating prototypes and participating in evaluation sessions. - Build strong relationships with internal stakeholders to ensure a connected end-to-end user experience. - Monitor industry trends and drivers of customer satisfaction. - Visualize experiences using storyboards, customer journeys, user flows, and prototypes to illustrate vision. - Balance user needs, technical constraints, and product objectives to craft world-class multimodal user experiences. Qualifications - 5+ years creating conversational design experiences. - Ability to combine vision with strong creative design execution. - Strong portfolio showcasing expertise, craft, aesthetics, and depth of thought. - Experience designing for Generative or Agentive AI-powered experiences. - Understanding of machine learning & natural language processing (NLP) fundamentals. - Experience incorporating research into the design process. - Ability to work independently, be organized, self-motivated, and attentive to detail. - Excellent written, visual, and verbal communication skills. - Proficient in common design tools (e.g., Figma, VoiceFlow, ProtoPie, etc.). - Demonstrated experience documenting for voice-only, voice-forward, and multimodal experiences. - Experience creating interactive prototypes for multimodal experiences (voice, sound, visuals, touch, chat, etc.). - Familiarity with platforms such as Salesforce Service Cloud, Einstein Bots, Prompt Builder, and Google Vertex AI. Benefits - Competitive salary range between $106,000 - $163,000 based on qualifications. - Bonus potential based on company performance and individual contributions. - Comprehensive health benefits including medical, dental, and vision coverage. - Flexible Spending Accounts and Health Savings Account options. - Retirement savings plan to help secure your financial future. - Paid vacation and holidays to recharge and maintain work-life balance. - Tuition assistance programs to support ongoing education and growth. - Employee assistance program for personal and professional support. - GM vehicle discounts and various other perks.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves significantly influencing the design of high-impact workflows for dental practices. As part of a remote team, you will collaborate with cross-functional partners to craft user-centered design solutions that enhance both efficiency and patient outcomes. - Design end-to-end experiences for core workflows related to dental practices. - Take ownership of defined problem areas or features from conception to execution. - Create thoughtful interaction flows and high-fidelity designs. - Collaborate with cross-functional teams to clarify requirements and iterate on designs. - Participate in design critiques and incorporate feedback to improve quality. - Engage in user research and usability testing to inform design choices. - Grow your ownership over problem framing and solutions with support from seniors. Qualifications - 3-5 years of product design experience. - Strong portfolio demonstrating execution and problem framing. - Experience designing complex workflows or systems, preferably in healthcare. - Proficiency in interaction design, visual design, and usability principles. - Ability to collaborate cross-functionally and integrate feedback effectively. - Strong communication skills to justify design decisions based on user needs. - A growth mindset with a desire to improve and take on greater responsibilities. Benefits - Comprehensive health and dental benefits. - Mental health support and parental planning resources. - Retirement savings options. - Generous paid time off. - Inclusive culture and diversity commitment. - Flexible working arrangements. - Access to ongoing learning and professional development opportunities.