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General Dynamics logo
General Dynamics

General Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge

Senior BMC Remedy/Helix Developer

Location

United States

Posted

96 days ago

Salary

$129.8K - $172.5K / year

Seniority

Senior

Bachelor Degree8 yrs expEnglishAWS

Job Description

Senior BMC Remedy/Helix Developer

General Dynamics

• Lead the technical aspect of Helix projects related to onboarding programs • Work with team to develop repeatable process and procedure to gain efficiency • Provide accurate technical guidance on application and integration capability • Gather requirements with customers, prepare and deliver presentations • Develop workflow and integrations including building forms, fields, workflow in Developer Studio • Develop RestAPI integrations between Helix and external applications/systems • Work incident assignments, communicate with customers per defined methods • Maintain system production support and ensure system integrity

Job Requirements

  • 8+ years of related experience
  • BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience
  • Experience with SAAS solutions or AWS Cloud environments
  • Experience with BMC Remedy version 21.x or higher
  • ITIL methodologies, ITIL Foundation a plus
  • Familiarity in Helix applications including Incident Management, Change Management, Service Level Management, etc.
  • Experience with Pentaho Spoon, BMC HDM, RestAPI or Webservices
  • Excellent ability to communicate in verbal and written form
  • Create and edit documents in Microsoft Word, Excel, and PowerPoint
  • Experience managing documents in Microsoft SharePoint

Benefits

  • Comprehensive benefits and wellness packages
  • 401K with company match
  • Competitive pay and paid time off
  • Full-flex work week to own your priorities at work and at home
  • Paid leave and paid holidays

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