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Toast logo
Toast

We empower the restaurant community to delight guests, do what they love, and thrive.

Onboarding Consultant – Menu

ConsultantConsultantOtherRemoteSeniorTeam 1,001-5,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

142 days ago

Salary

$55K / year

Seniority

Senior

3 yrs expEnglish

Job Description

Onboarding Consultant – Menu

Toast

• Work closely with POS Onboarding Consultants to build, review, and configure customer menus • Manage daily restaurant operations by enabling restaurant owners and staff to utilize Toast • Consult with clients to determine configuration needs prior to go-live • Perform onboarding configurations remotely and document the go-live process • Create & lead an onboarding training plan for restaurant staff on leveraging Toast product • Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants)

Job Requirements

  • 3 + years of experience in a role responsible for customer satisfaction and business operations, including management of long-term customer relationships (4-6 weeks or more)
  • Success operating independently and navigating competing priorities in a constantly changing environment
  • Proven track record of success in meeting and exceeding goals
  • Excellent communication, organizational, and influencing skills

Benefits

  • Competitive compensation and benefits programs
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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