tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://hsptb.com/hndbk Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://hsptb.com/twnhll Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. What you will be working on? As the Staff Customer Support Advocate, you will champion exceptional customer experiences while providing valuable insights that shape our support operations. Around 60-70% of your time will be spent in the queue, supporting our customers via email, live chat, and hopping on troubleshooting calls as needed.  The remaining 30-40% of your time will be spent on leading projects that impact the overall customer experience, like improving customer-facing documentation, training our AI solution, or creating training materials for our team.  You will:  - Provide expert frontline customer support, handling complex cases and serving as an example of customer service excellence. - Investigate and troubleshoot challenging user issues with advanced technical knowledge. - Answer questions throughout the entire user journey via live chat, email, and Zoom calls. - Lead strategic projects that drive significant organizational impact.  - Work alongside one of our awesome Customer Support Advocates, Dee, whose favorite fruit is Pomegranate. - Serve as a Product Expert, providing insights and advice to Product Managers and other stakeholders. - Create comprehensive educational content (videos, documentation, quizzes) for customers and internally.  What does the schedule look like? For this position, we are aiming to service customers across North American time zones (PST/CST/MST/EST | GMT -8 to -5). The role will be reporting on one weekend day, either Tuesday-Saturday or Sunday-Thursday.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is open to candidates residing in all states with the exception of California, New Mexico, Colorado, and Arizona. Customer Service Agents are responsible for answering calls through videophone from Sorenson personnel and customers nationwide. Duties include: - Account management - Giving basic customer support - Troubleshooting - Providing training to customers on products and services to achieve a high level of customer satisfaction Qualifications - High School diploma or better - 1 year of Customer Service or equivalent experience - Fluency in American Sign Language (ASL) Requirements - Professional and courteous phone and electronic communications presence - Ability to write simple correspondence - Ability to effectively present information during one-on-one and small group situations - Good customer service skills and knowledge of principles and processes for providing customer services - Strong active listening skills - Able to complete work assignments independently or with minimal supervision - Effective case and time management - Detail oriented and proficient at multitasking - Strong adaptability and capacity to work in fast-paced environments - Basic comprehension and application of using computers in an MS Windows environment - Typing speed of 45+ wpm - Positive attitude, team player, and good interpersonal communication skills Company Description Our Mission: Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision: To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: - Call captioning and video relay services - Over-video and in-person sign language and spoken language interpreting - Translation - Real-time captioning - Post-production language services Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. Working Conditions and Physical Requirements - Punctual and reliable attendance - Ability to sit and/or stand at a desk and work with a computer for extended periods of time - Ability to sign using ASL for extended periods of time - Ability to lift and move equipment 30-50lbs - Must be able to work during day, night, weekend, and holiday shifts; flexibility with shifts is required - At home employees require a high-speed internet connection and a confidential working space with a desk and chair - Workstation must have an Ethernet connection Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Apply today! www.sorenson.com/company/careers/ Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves maintaining critical sterile processing equipment, ensuring peak performance in a hospital setting. - Perform diagnostics, repairs, and preventive maintenance on washers, sterilizers, and related systems—STERIS and competitor models. - Own your schedule: PMs, service and warranty calls, equipment installs, and field upgrades, prioritized around Customer and business needs. - Partner with Tech Support, Engineering, and Service Contract Management to escalate complex issues, meet compliance documentation, and close out tickets using advanced platforms. - Present repair options and costs; with manager support, collaborate with Sales to enhance Customer experience and spot revenue opportunities. - Support multiple facilities across your assigned territory based on service agreements. Qualifications - High School Diploma or GED plus 4+ years’ work experience, including 2+ years in a mechanical/technical role. - Associate’s degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement. - Valid driver’s license and ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements. - Customer and team engagement skills; clear written and verbal communication. - Basic computer ability: Windows, email, navigation, mobile apps, and multi-system data entry. - Willingness to work flexible hours, including potential overnights, to meet Customer/business needs. - Ability to comply with hospital/Customer credentialing requirements. Requirements - Hands-on problem solver who enjoys working independently with team backup when needed. - Experience in HVAC, electrical, plumbing, refrigeration, mechanics, maintenance, boilers/chillers, aviation, diesel/auto repair, or similar trades. - Comfortable speaking with clinical staff, explaining options and pricing, and documenting work in mobile tools. Benefits - Base Salary + Incentive Compensation Program - Company vehicle, cell phone, and laptop provided - Hands-on training program - Paid Time Off plus 9 corporate holidays - Medical, dental, and vision coverage - Healthcare and Dependent FSAs - Short- and Long-Term Disability - 401(k) with company match - Parental Leave - Tuition Reimbursement - Additional add-on benefits/discounts Core proficiencies - Mechanical troubleshooting - Hydraulics - Electrical troubleshooting - HVAC service & installation - Pneumatics troubleshooting - Maintenance and repair - Field service readiness

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative $14.00 HR We are currently NOT hiring in the following geographies, including but not limited to: AK, CA, HI, MA, IL, MT, NY, WA, CT, NJ, MD, CO, ME, AZ, MO, NE, RI, VT, OR. And the following areas: Washington D.C., Minneapolis MN Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: - Work From Home - Full Time Employment (40 hours/week) - Must have flexibility to work any of our 8-hour shift schedules during our business hours. - Business Hours: Monday – Sunday, 24/7 - Competitive Pay: $14.00 starting on day one - Pay is $14/hour which may be below your state's minimum wage. Please take this into consideration when applying. - Shift differential: $1.50 per hour for hours between 6PM- 6AM - Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm) - Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence). - Career Growth: Opportunities to advance your career in a supportive, innovative environment. - Benefits: Comprehensive benefit options and a great work environment that values your success. What You’ll Do: - Efficiently manage a high volume of inbound calls in a fast-paced environment. - Listen actively to understand customer needs and offer clear, accurate information. - Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. - Assist cardholders with inquiries regarding transactions and account statuses. - Process transactions efficiently via web-based applications and handle research requests with precision. - Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. - Maintain in-depth knowledge of company and client programs, policies, and technology. - Support team operations during peak times or absences to help maintain seamless service. What We’re Looking For: - A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period. - An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner. - A calm and composed professional who can navigate challenging conversations with empathy and efficiency. - A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. - A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies. - A focused multitasker who thrives in a structured, high-volume call center environment. Required Qualifications: - Must be at least 18 years old and possess a High School Diploma or equivalent. - Must have 6 months of Customer Service, Call Center or Dispatch experience. - Complete a background check, credit check, and security fingerprinting. - Compliance with camera requirements for meetings and training. - Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. - Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. - Equipment: The company will provide all necessary computer equipment - Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download. - Working knowledge of computers and Windows applications. Preferred Qualifications: - 1+ years of previous call center experience #Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.