Sorenson Communications

Lead and develop Revenue Operations, manage personnel, optimize sales processes, and enhance forecasting accuracy while partnering cross-functionally to drive operational efficiencies and support strategic planning for revenue growth.

Title: Senior Corporate Counsel - Human Resources Location: Salt Lake City, UT, United States Job Category: Legal & Compliance Requisition Number: SENIO009898 Full-Time Salary Range: $143,500 USD to $239,500 USD Salt Lake City, UT 84123, USA Salt Lake City, UT, USA Job Description: Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing! Full time Benefits - Paid Vacation Time and Paid Sick Time and Paid Holidays - 401k 6% match with immediate vesting - Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision) - TeleDoc - HSA company match - 3 Medical plan options including a Low Deductible PPO Medical Plan Offering - Employee Assistance Program - Engaged Employee Resource Groups - Outstanding Learning and Career Development Opportunities Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation. - Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role * Local hybrid candidates preferred; remote candidates will be considered. Job Summary The Senior Corporate Counsel will report directly to the Chief Legal Officer and work closely with the Legal Department and key business stakeholders to provide high-quality legal advice and effective risk strategies, primarily in the areas of labor and employment law as well as various intellectual property matters. This individual will be expected to independently manage multiple priorities, skillfully advise internal business colleagues, and efficiently direct and manage outside counsel and consultants. Significant experience in advising clients about risks and compliance associated with federal and state employment laws is required - including but not limited to compensation plans, pay practices/processes, fair employment and human rights practices, nondiscrimination and anti-harassment, affirmative action, talent management and restructuring, employee relations compliance requirements, human resource policy administration, disability law and accommodations, FMLA, restrictive covenants, employment litigation support, and investigation protocols. Experience in intellectual property matters is a plus. Essential Duties and Responsibilities - Efficiently guide and educate internal clients on all manner of employment and labor law topics; serve as the employment and labor law subject matter expert in support of business unit initiatives - Provide expert end-to-end legal advice on a wide range of labor and employment law issues, including but not limited to employment contracts, terminations, discrimination, harassment, wage and hour compliance, and workplace policies - Independently manage portions of the company's employment and labor legal matters, including litigation and agency charge matters, in a manner that reflects internal priorities and protects company interests - Provide effective advocacy through negotiation, legal writing, oral communication and counseling - Lead or significantly contribute to process-improvement related to the Company's employment and labor relations practices and Legal Department initiatives - Negotiate settlements and disputes; independently and effectively manage and oversee outside counsel, as needed, and represent the Company at mediations and trials for employment matters - Develop and provide training to corporate colleagues on employment issues - Monitor, review, and resolve day-to-day legal and employment related issues as they are assigned - Exercise excellent business judgment and will provide practical, sound advice in an evolving business landscape - Draft, revise, and update employment documentation and agreements. - Support the Company's cross-functional goals and projects for the Legal department. - Conduct internal investigations - Advise on intellectual property law, and ability to manage counsel related to patent applications and prosecutions, trademark filings, etc. - Other duties as assigned Supervisory Responsibility - This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. Travel Requirements - Travel Requirements: Less than 25% Education - Minimum Graduate Degree: JD from an accredited law school - Minimum Other Licensed and in good standing to practice law in at least one U.S. state Experience 6 years Significant employment and labor law experience either in-house or at a law firm, with a dedicated practice focus on employment and labor law. Knowledge, Skills, and Abilities - Understanding of operational processes and ability to identify and determine the impact of regulatory or new business initiatives on the Company's employment practices or IP strategies - Executive-level verbal and written communication skills, including the ability to effectively lead discussions and meetings. - Lead by influence without direct authority - Effective problem solving and analytical skills. - Superior time-management and execution skills - ability to define and articulate a strong vision, create an actionable roadmap and drive to execute within the OKR framework. - Effective storytelling and presentation skills. Ability to define a plan and rally the team behind it. - Demonstrated ability to multi-task and manage priorities, urgency and competing interests. - Proven ability to work under pressure to meet deadlines. - Ability to clearly communicate across levels of the organization and departments in writing, orally and interpersonally. - Confident team player with attorney and non-attorney legal professionals and business partners. Ability to manage, mentor, and direct colleagues in a collaborative setting - Strong negotiation and dispute resolution skills - Demonstrated ability to provide practical and strategic legal advice to senior business leaders - Strong work ethic, ability to adapt to rapidly-changing environments, and commitment to meeting work deadlines. - Experience supporting international business operations and partnering with HR and other professionals across multiple regions. - A strategic thinker who sees the big picture but doesn't mind rolling up their sleeves to dig into the details Working Conditions and Physical Requirements - Ability to sit and/or stand at a desk and work with a computer for extended periods of time. - Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components. - Regular and predictable attendance required. Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Company Summary Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

Role Description We are seeking a highly analytical and execution-oriented Senior Sales Operations Analyst to support revenue growth across New Business, Expansion, and Renewal motions. This role will partner directly with Sales Leadership, Finance, Marketing, and Sales Operations to drive pipeline visibility, forecast accuracy, compensation execution, and performance analytics. The ideal candidate is data-driven, detail-oriented, systems fluent, and thrives in a fast-paced, high accountability environment. Qualifications - 4 Year/Bachelor’s Degree in Business, Marketing, Sales, or a related field preferred - 2 years Sales Operations, Revenue Operations, FP&A, or similar analytical role Requirements - Analytical rigor - Attention to detail - Executive communication - Ownership mindset - Process discipline - Cross-functional collaboration - Strong Excel skills (advanced formulas, pivot tables, modeling) - Experience building dashboards (Power BI, Tableau, Looker, etc.) - CRM experience (Dynamics, Salesforce, HubSpot) - Strong quantitative and problem-solving skills - Ability to translate data into actionable insights - Experience supporting multi-motion revenue models (New, Expansion, Renewal) - Experience in SaaS or services environment - Exposure to compensation modeling - Experience preparing executive or board-level reporting Benefits - Travel Requirements: Less than 25% Company Description Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. - As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. - We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. - Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. - We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is open to candidates residing in all states with the exception of California, New Mexico, Colorado, and Arizona. Customer Service Agents are responsible for answering calls through videophone from Sorenson personnel and customers nationwide. Duties include: - Account management - Giving basic customer support - Troubleshooting - Providing training to customers on products and services to achieve a high level of customer satisfaction Qualifications - High School diploma or better - 1 year of Customer Service or equivalent experience - Fluency in American Sign Language (ASL) Requirements - Professional and courteous phone and electronic communications presence - Ability to write simple correspondence - Ability to effectively present information during one-on-one and small group situations - Good customer service skills and knowledge of principles and processes for providing customer services - Strong active listening skills - Able to complete work assignments independently or with minimal supervision - Effective case and time management - Detail oriented and proficient at multitasking - Strong adaptability and capacity to work in fast-paced environments - Basic comprehension and application of using computers in an MS Windows environment - Typing speed of 45+ wpm - Positive attitude, team player, and good interpersonal communication skills Company Description Our Mission: Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision: To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: - Call captioning and video relay services - Over-video and in-person sign language and spoken language interpreting - Translation - Real-time captioning - Post-production language services Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. Working Conditions and Physical Requirements - Punctual and reliable attendance - Ability to sit and/or stand at a desk and work with a computer for extended periods of time - Ability to sign using ASL for extended periods of time - Ability to lift and move equipment 30-50lbs - Must be able to work during day, night, weekend, and holiday shifts; flexibility with shifts is required - At home employees require a high-speed internet connection and a confidential working space with a desk and chair - Workstation must have an Ethernet connection Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Apply today! www.sorenson.com/company/careers/ Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.