• Aplicar conocimientos del software contable SIIGO en procesos contables. • Analizar la organización administrativa y operativa de los usuarios del Software Contable SIIGO. • Guiar y apoyar al usuario según buenas prácticas contables. • Atender solicitudes de clientes y suministrar información confiable. • Realizar seguimientos a los compromisos adquiridos con los clientes. • Diligenciar correctamente los requerimientos y registros.

• Support daily operational tasks as assigned by the manager or supervisor (Monday to Saturday). • Assist the team in providing clinical and technical support to patients with CIEDs in various healthcare settings. • Help prepare, organize, and maintain documentation and materials related to clinical activities. • Coordinate with internal and external stakeholders to facilitate smooth clinical operations. • Observe and learn basic device troubleshooting, data collection, and workflow processes within the CRM function. • Uphold high standards of professionalism, patient safety, and confidentiality at all times.

Let’s be unstoppable together! At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. What will you be doing? You’ll help turn complex data into clear, actionable insights. This role requires strong analytical skills, experience with tools like Excel and PowerPoint, and the ability to work across remote and cross-functional teams. You should be comfortable working with multiple data sources, stay attuned to market trends, and recognize sales-driving events. Familiarity with data modeling and an interest in using generative AI for storytelling or analysis is a plus. Job Responsibilities - Identify and interpret sales-driving events and shifts in consumer behavior using both structured data and contextual inputs. - Analyze and integrate data from multiple sources (e.g., syndicated, non-syndicated, proprietary) to support market measurement, performance tracking, and day-to-day client data alignment. - Collaborate with cross-functional and remote teams to understand business needs and deliver actionable, data-driven solutions. - Develop and maintain reports and dashboards to monitor KPIs, market trends, and business drivers. - Clearly document data sources, methodologies, and assumptions, and contribute to projects involving advanced modeling techniques and trend validation. - Explore and apply generative AI tools to enhance data storytelling, automate reporting, and support exploratory analysis. - Serve as client and internal point of contact for custom market sizing analytic tool. Requirements - Bachelor’s degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics) preferred. - 2+ years of experience in data analysis or a related field. - Strong analytical and problem-solving abilities. - Proficient in Microsoft Excel (data manipulation, formulas, functions). - Skilled in Microsoft PowerPoint (creating and delivering presentations). - Experience with data visualization tools (e.g., Excel; familiarity with Tableau, Power BI is a plus). - Excellent written and verbal communication skills. - Able to work independently and collaboratively in team settings. Circana Behaviors As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Remote, USA. The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $67,000.00 to $83,000.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. You can apply for this role through methods such as our Careers website link and/or intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. The anticipated application deadline for this position is Wednesday, February 4, 2025. #LI-AS1

Midwest BankCentre is proud to be recognized as one of St. Louis’ Top Workplaces for the past 5 years! Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest BankCentre! Why Midwest BankCentre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest BankCentre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact. We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose. Customer Engagement Center Specialist Objectives of this Role - Service customers via phone, virtually and ITM(s) (Interactive Teller Machine) to provide accurate/satisfactory answers to their questions and concerns by actively listening and problem solving. - Create an exceptional customer experience with every interaction. - Build customer awareness of bank products and services and identify opportunities to offer additional solutions. - Process and respond to customer requests and correspondence received via various online channels. - De-escalate situations involving dissatisfied customers. Essential Functions - Deliver exceptional customer experiences through prompt, empathetic, and knowledgeable service - Build strong, trust-based relationships with customers across various service interactions - Educate customers on digital tools such as mobile banking, online account opening, e-statements, and electronic payments - Handle inbound inquiries related to accounts, transactions, fraud concerns, or general banking needs - Initiate outbound calls for digital onboarding, service follow-ups, and customer relationship deepening - Meet or exceed performance goals related to service quality, resolution time, and client satisfaction - Collaborate with departments to ensure timely and accurate resolution of service requests - Participate in ongoing training and development, including cross-training on ITMs (Interactive Teller Machines) and digital product support - Maintain compliance with bank policies, procedures, and applicable regulations - Contribute ideas to improve customer journeys and CEC operations - Service Digital and Traditional branch customers via phone, Banno Conversation, email and ITM. - Demonstrate active listening, problem solving, empathy and sales skills while handling incoming phone calls from customers. - Assist Digital and Traditional branch customers with online account opening and maintenance. - Serve as Video Teller in support of our ITM fleet. - Support Digital Branch/Bank's day to day operations. - Handle/Conduct various fraud prevention activities. - Build awareness of products and services, and identify customer needs to capitalize on referral opportunities. - Think and act independently and demonstrate the ability to work individually as well as a member of a team. - Prioritize duties, work under time constraints, handle multiple tasks, and work independently while remaining flexible to changing priorities and assignments. - Meet and exceed bank service and telephone standards to provide excellent customer service. - Participate in various outbound calling activities. - Follow through on daily, weekly, and monthly tasks as part of a team - Follow policies and procedures, maintain accuracy Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities are as required and may change at any time with or without notice. Competencies - Customer Centric Focus - Effective Time Manage Skills and Ability to Prioritize and Change Direction as Needed - Strong Communication Skills - Ability to Work Remotely, and Independently - Drive to Achieve Goals and Results - Commitment to Diversity and Inclusion - Act with Integrity - Ability to Collaborate and Work with a Team Skills and Qualifications - 1+ years of experience in personal banking, financial services, and customer service - Exceptional communication skills—verbal and written—with the ability to connect with diverse audiences - Strong relationship-building mindset with a focus on customer trust and loyalty - Goal-oriented and motivated by achieving measurable results - Proficient with digital tools and comfortable guiding others through technology - Ability to multitask in a fast-paced, customer-centric environment - High school diploma or equivalent required; associate’s or bachelor’s degree preferred - Experience supporting digital banking platforms or fintech products preferred - Bilingual in English and Spanish preferred - Familiarity with CRM, digital onboarding, or core banking systems preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This is a largely sedentary role but physical mobility and dexterity to transport files and operate general office equipment (fax, copier, telephone) as necessary is required. This role is 100% remote. Dedicated workspace within the home, with high-speed internet, is a requirement. Ready to Make Your Mark? If you're passionate about banking with a purpose and ready to take the next step in your career, we want to hear from you! This is an excellent opportunity for individuals with commercial credit experience who are eager to contribute to our community-focused mission. Why Join Us: - Community Focus: Be part of a community bank that values and actively supports the St. Louis area. - Competitive Compensation: We offer a comprehensive salary and benefits package. - Professional Growth: Opportunities for continuous learning and development. - Impactful Work: Play a key role in shaping the credit strategy and success of our organization. - Collaborative Culture: Work in a supportive and dynamic environment that values teamwork and innovation. Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other Midwest BankCentre roles! Equal Opportunity Employer Midwest BankCentre is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. We thank all applicants in advance for their interest in this position and Midwest BankCentre. Only applicants selected for an interview will be contacted.