This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a detail-oriented Salesforce Administrator to help manage and optimize Salesforce for one of our clients. In this role, you’ll be responsible for the day-to-day configuration, support, and maintenance of the platform, ensuring it runs smoothly and continues to support evolving business needs. You’ll work closely with project leads and stakeholders to translate business requirements into scalable Salesforce solutions and ensure users are fully enabled to get the most out of the system. This is an excellent opportunity for a certified Salesforce professional who is eager to deepen their expertise across multiple orgs and industries. This is a full-time, fully remote position. Candidates must be available to work during Eastern Time business hours (Monday to Friday, 9:00 AM – 5:00 PM ET). Key Responsibilities - Developing and implementing strategic plans that align with our organizational goals. - Collaborating with cross-functional teams to foster a cohesive work environment. - Monitoring project timelines and deliverables, providing regular updates to stakeholders. - Conducting thorough market research and analysis to inform decision-making processes. - Overseeing the training and development of team members. - Ensuring compliance with industry regulations and company policies. - Evaluating and reporting on key performance metrics. - Administer and configure Salesforce orgs across Sales Cloud, Service Cloud, and Experience Cloud for multiple client accounts. - Manage user accounts, roles, profiles, permission sets, and security settings in line with client requirements. - Build and maintain flows, process builders, validation rules, and approval processes. - Create and manage custom objects, fields, page layouts, record types, and relationship structures. - Develop and maintain dashboards, reports, and list views to support business decision-making. - Perform data management tasks including imports, deduplication, mass updates, and data quality monitoring. - Manage AppExchange installations, integrations, and connected app configurations. - Provide first and second-line support to end users. - Document configurations, processes, and system changes. - Participate in discovery sessions and requirement gathering meetings with clients. - Support release management activities including sandbox management and deployment checklists. - Stay current with Salesforce releases and communicate relevant feature updates. Qualifications - Salesforce Certified Administrator (ADM-201) — required - 1–3 years of hands-on Salesforce administration experience in a professional setting - Solid understanding of Salesforce data model, security model, and automation tools - Experience with Flow Builder and declarative automation (Process Builder knowledge a plus) - Proficiency with standard reporting and dashboard creation - Comfortable working in a multi-client or agency environment - Strong communication skills — able to explain technical concepts clearly to non-technical stakeholders - High attention to detail and strong organisational habits Preferred Qualifications - Salesforce Certified Advanced Administrator or Platform App Builder certification - Experience with Salesforce CPQ, Pardot / Marketing Cloud Account Engagement, or Field Service Lightning - Familiarity with data tools such as Data Loader, Workbench, or Dataloader.io - Previous experience in a managed services or consulting firm - Experience with HubSpot CRM administration is a nice-to-have

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Senior Salesforce Administrator to lead complex client engagements, mentor junior team members, and act as a trusted technical advisor across our client portfolio. In this role, you will design and deliver sophisticated Salesforce solutions across multiple clouds and product areas while driving best practices across the team. This role is ideal for a hands-on practitioner who is equally comfortable working directly within a Salesforce org as they are presenting strategic recommendations to client stakeholders and leadership teams. This is a full-time, fully remote position. Candidates must be available to work during Eastern Time business hours (Monday to Friday, 9:00 AM – 5:00 PM ET). Key Responsibilities - Lead end-to-end Salesforce implementations and optimisation engagements for mid-market and enterprise clients - Architect scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and related products, balancing declarative and programmatic approaches - Conduct discovery workshops, solution design sessions, and technical requirement gathering with client stakeholders - Design and build advanced automation using Flow Builder (including screen flows, scheduled flows, and autolaunched flows), replacing legacy Process Builder and Workflow Rules - Manage complex data architecture including custom object modelling, junction objects, and large-scale data migrations - Perform org health audits and technical debt assessments, producing prioritised remediation roadmaps for clients - Oversee sandbox strategy, release management, and change set or CI/CD-based deployments - Mentor and technically guide junior and mid-level Salesforce Administrators on the team - Collaborate with Salesforce developers on requirements that exceed declarative capabilities, providing clear handoff documentation - Serve as the senior escalation point for complex support issues and environment incidents - Maintain strong client relationships, participating in regular business reviews and proactively identifying expansion opportunities - Contribute to internal knowledge base, playbooks, and team training initiatives Qualifications - Salesforce Certified Administrator (ADM-201) — required - Salesforce Certified Advanced Administrator — required (candidate profile: 6x Salesforce Certified) - 4+ years of Salesforce administration experience, including at least 2 years in a senior or lead capacity - Demonstrated experience delivering complex, multi-phase Salesforce projects from discovery through to go-live - Deep expertise in Flow Builder, Approval Processes, and the full Salesforce automation stack; proficiency in Reports, Dashboards, and custom SOQL queries - Strong understanding of integration concepts (REST/SOAP APIs, middleware platforms, connected apps); hands-on experience with Data Loader, Workbench, and data migration and synchronisation projects - Proven ability to manage multiple concurrent client accounts and shifting priorities - Excellent client-facing communication and presentation skills; demonstrated strengths in stakeholder collaboration, change management, requirements elicitation, user training, and process improvement - Experience with Salesforce data governance, data quality management, and large-scale data migrations Preferred Qualifications - Experience in a similar role or industry, demonstrating a capacity to contribute immediately to our team's goals - Proficiency with the relevant tools and technologies, allowing seamless integration into our existing workflows - Strong analytical and problem-solving skills, enabling the candidate to tackle challenges with creativity and critical thinking - Exceptional communication abilities, fostering effective collaboration within a diverse team and across various departments - A track record of successful project management, showcasing the ability to meet deadlines and manage multiple priorities efficiently Nice-to-Have - Additional certifications such as Platform App Builder, CPQ Specialist, Service Cloud Consultant, or Sales Cloud Consultant - Familiarity with the broader Salesforce ecosystem toolset, including Conga (document automation), Salesforce Inspector, and Workbench; experience with sales intelligence tools such as LinkedIn Sales Navigator and ZoomInfo is a plus - Experience working with project and ITSM tools such as JIRA and ServiceNow in a delivery or support context - Experience with Salesforce CPQ, Revenue Cloud, Marketing Cloud, or Field Service Lightning - Familiarity with DevOps tools such as Gearset, Copado, or GitHub Actions for Salesforce deployments - Exposure to Apex, SOQL, and Lightning Web Components — sufficient to review code and collaborate effectively with developers - Background in a Salesforce consulting partner or managed services organisation - Familiarity with HubSpot CRM administration (Marketing Hub, Sales Hub, or Service Hub) is a nice-to-have, particularly for client engagements involving multi-platform CRM environments or Salesforce-HubSpot migrations

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. The Senior Salesforce Administrator is responsible for the administration, customization, and maintenance of the Salesforce platform within the organization. The ideal candidate will have 5+ years of experience in Salesforce administration, with a strong focus on flow and Apex development. Knowledge or experience with Conga documents is a plus. In this role you will: - Manage and maintain the Salesforce platform, including user accounts, profiles, and permissions - Create and manage custom objects, fields, and relationships - Develop and maintain Salesforce flows and Apex triggers - Implement and manage Salesforce integrations with other systems with thorough understanding of API’s and synchronization, including limits - Monitor and troubleshoot Salesforce performance issues - Provide training and support to Salesforce users - Stay up-to-date on the latest Salesforce features and best practices - Work closely with stakeholders for criteria and follow-up. Why you should apply: - Mission driven company: Forward is a trusted source of fast, flexible funding for small businesses that have often been underserved by traditional financing options. When you join the team, you will help ensure all small businesses have access to the financial support they need to succeed. - Flexibility is a top priority: Our employees are empowered to choose where they want to work (whether that’s from home, in the office, or a combination of both) with flexible hours. Role Requirements: - Salesforce Senior Administrator certification - Platform App Developer II Certification a plus - 5+ years of experience in Salesforce administration - Strong understanding of Salesforce flow development and Apex development - Experience with Conga (document creation and automation) a plus - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong analytical and problem-solving skills - Ability to meet deadlines and manage multiple projects simultaneously Compensation: Annual Targeted Salary: $115,000 - $125,000 USD Annual Target Bonus: 10% At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture. Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role. Total Rewards: Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match. Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations. When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! Forward Financing Core Values: - Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.” - Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book. - Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing. - Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best. About Us: Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most. Since 2012, Forward has expanded access to capital by providing over $4.5 billion in funding to more than 87,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.6 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive. US Equal Opportunity Employment Information Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive. California Employee Privacy Policy

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work. About the Role:As our Senior Salesforce Administrator and a key member of the Revenue Operations team, you will own the Salesforce platform and broader RevTech ecosystem, ensuring it is scalable, reliable, and aligned with our revenue strategy. You will lead Salesforce administration and integrations, contribute to the revenue technology roadmap, and work cross-functionally to design and implement efficient business processes, while remaining hands-on with day-to-day configuration, optimization, support, and continuous improvement of Salesforce as the system of record. How you’ll spend your time: - Serve as the senior owner of Salesforce, overseeing all administration, configuration, and ongoing evolution of the platform to support a growing, complex revenue organization. - Design and govern a scalable Salesforce data model, ensuring data integrity, reporting accuracy, and long-term flexibility across Sales, Marketing, Customer Success, Finance, and Operations. - Lead advanced automation strategy using Salesforce Flow and approval processes, balancing scalability, performance, and maintainability while reducing technical debt. - Act as the primary technical and strategic partner for RevTech integrations, including (but not limited to) Pardot/Marketo, Chili Piper, ZoomInfo, RingLead, Clay, Rocketlane, Planhat, Pendo, Rattle, Zapier, Workato, Celigo, and NetSuite. - Partner deeply with cross-functional stakeholders to translate business strategy into scalable Salesforce solutions, proactively identifying opportunities to improve workflows, integrations, and user experience. - Own Salesforce governance and best practices, including change management, release planning, documentation standards, and stakeholder communication. - Lead root-cause analysis and solution design for complex, cross-functional issues, collaborating with business partners to deliver thoughtful, timely, and durable solutions. - Drive adoption of Salesforce as the system of truth, ensuring data quality, user enablement, and alignment across teams. We get excited about you if you have: - 6+ years of hands-on Salesforce administration experience, supporting complex, multi-team organizations with evolving business needs. - A demonstrated ability to think strategically while executing pragmatically — you know when to build for today and when to design for tomorrow. - A strong internal locus of control and ownership mindset — you take responsibility for outcomes, not just configurations. - A creative, systems-oriented “builder” mindset with the ability to balance speed, scale, and sustainability. - Deep Salesforce expertise, with Advanced Administrator certification strongly preferred (or equivalent experience). - Proven experience managing Salesforce ↔ NetSuite integrations, ideally using Celigo, with a solid understanding of order-to-cash workflows. - Extensive experience designing and maintaining complex Flow-based automation and approval processes in production environments. - Experience conducting process gap analyses, evaluating alternative solutions, and recommending improvements grounded in both business impact and technical best practices. - Strong written and verbal communication skills, with the ability to clearly document systems, explain tradeoffs, and influence stakeholders at multiple levels. The anticipated base salary range for the role is $100,000 - $140,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. LogicGate’s Hybrid Workplace Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. Total Rewards We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. Our Culture At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition. Learn more about our culture here. Excited about LogicGate but not familiar with GRC? - GRC stands for Governance, Risk, and Compliance - GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. - The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.