Company Description At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: - Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. - A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” - Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description The primary role of the CSR will be to create sales opportunities for the Retail Sales team. This will be accomplished by answering inbound calls to Longbridge Financial from customers wanting to obtain information about the reverse mortgage program and by initiating outbound calls to potential customers. The agent should be prepared to make 100+ dials per day. They will also be expected to meet business defined metrics of production. Required Skill Set: - Answer incoming calls - Initiate outbound calls - Create interest in reverse mortgage program - Qualify customer to meet program guidelines (AGE, LTV, Homeowner) scripted - Transfer interested and qualified customer to sales team - Create appointments for follow up - Mail information packets to customers - Update the Sales CRM with notes of each transaction Qualifications Required Experience: - Basic computer skills (MS Office), 10-key, and Soft phone - Customer service background - Basic understanding of the reverse mortgage product - Mortgage industry knowledge - Bilingual a plus - Organized, performance driven - Excellent communication skills, both written and verbal - Training will be held in the Houston office. Additional Information - Working in a growing and dynamic industry - Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts - 401(k) with company match - Paid time off - This is an hourly non-exempt role - Target base salary range is $20 per hour which is based on various factors including skills and work experience. - In addition to base salary, this role is eligible for a competitive additional compensation program via commissions that is based on individual performance. - LBF is an EEO/AA/Vet/Disabled Employer - Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Driven by Innovation and built on Trust, rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare/life sciences organizations on cutting edge innovations - think AI, automation and data transformation. We then bring those commercially tested solutions to government entities to deliver predictable, measurable impact for the American taxpayer and consumer. rockITdata is seeking a Contact Center Specialist to serve as front-line support in assisting active duty service members, National Guard members, reservists, veterans and retirees who need access to mental health care when relocating, transitioning, or are in need of a new mental health provider for the first time. Key Responsibilities: - Serve as front line support for referrals, inbound/outbound engagement, intakes, PHRC support, coach scheduling, and case documentation. - Execute contact center procedures for case tracking, routing, escalation, and warm handoffs to coaches or escalations. Required Skills: - A minimum of one year of experience in a medical/hospital call center - A minimum of one year experience in triage, care management, motivational interviewing, and crisis counseling - Fluent in English and/or Spanish, both oral and written - Ability to handle inquiries and requests in a courteous and professional manner - Ability to listen to and empathize with Service members, Veterans, and others and acknowledge their concerns - Ability to gather information to determine a Service member, Veteran, or family member’s needs, as well as apply problem-solving skills, and resolve the inquiry/request effectively - Ability to communicate information clearly, accurately, and completely - Ability to record all pertinent information accurately and efficiently - Ability to handle crisis and abusive calls in a professional and effective manner - Ability to control the pace and flow of the inquiry/request and manage call time effectively #LIREMOTE Here at rockITdata, we are committed to following our 10 Guiding Principles. Our Guiding Principles define our culture. They’re who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same. Know the Why. Value People Above All Else. Transparency to a Fault. Progress, Not Perfection. Be Good by Doing Good. Smart People Can Disagree. Bend but Don’t Break. Represent Your Brand. Think Differently. Be Amazing, Be Fearless, Smile, Have Fun! Interested in joining something unique? Join us on our rockIT ship as we begin to blast off to the next chapter in our organization! rockITdata has become aware of a recruitment scam where unauthorized individuals are impersonating rockITdata recruiters, issuing fake job offers, and attempting to setup payment for the job seeker’s new hire costs. No one is ever required to complete any monetary transactions before starting employment with rockITdata. Legitimate rockITdata communications only come from @rockitdata.com email addresses and our official Applicant Tracking system, JazzHR (@applytojob.com email addresses). Please refer to our official Careers page at www.rockitdata.com/careers to accurately submit your application with us. You may also verify any suspicious communication by contacting our recruitment team directly through our official email, dreamjob@rockitdata.com. rockITdata is an equal opportunity employer and is committed to non-discrimination in all employment practices and decisions. All qualified applicants will receive consideration for employment without regard to disability status, veteran status or any characteristic protected by Federal, state, or local law. rockITdata wants all interested and qualified candidates to be able to use our career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access the application process, please contact us for assistance at dreamjob@rockitdata.com.

The job profile for this position is Eligibility Representative, which is a Band 1 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. As an Eligibility Representative in Patient Access for Accredo, you’ll be part of a dedicated team which helps our specialty pharmacy patients coordinate their medication needs and pharmacy insurance coverage for complex medical conditions such as HIV, rheumatoid arthritis, and cancer.  This role is on the front lines with patients and doctors' offices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.  Patient access starts with clarity, accuracy, and persistence. As an Eligibility Representative, you help remove insurance barriers so care can move forward without unnecessary delays. This role is built for professionals with healthcare insurance experience who take pride in detailed work and understand the importance of getting it right the first time. You will be part of a team that is ambitious in outcomes, compassionate in approach, and committed to continuous learning while supporting patients with complex coverage needs. - Responsibilities - Support the insurance clearance process by verifying pharmacy and medical benefits to enable timely access to specialty medications. - Review and interpret insurance eligibility, coverage details, and benefit limitations to determine clearance requirements. - Initiate outbound communication with insurance plans and third‑party payers to obtain benefit details, resolve coverage questions, and confirm authorization requirements. - Navigate prior authorization processes by gathering required information and ensuring payer criteria are met accurately. - Document benefit findings, authorization outcomes, and clearance decisions thoroughly and consistently within internal systems. - Manage multiple cases at various stages of clearance while meeting productivity and turnaround expectations. - Identify coverage discrepancies or access barriers and take ownership of resolution to keep cases progressing. - Apply feedback and payer knowledge to continuously improve accuracy, efficiency, and overall clearance quality. - Required Qualifications - Minimum of 1 year of experience in a healthcare or health insurance setting performing eligibility verification, benefits investigation, prior authorizations, or patient access support. - Direct experience working with insurance plans or payers, including outbound calls to obtain or clarify coverage information. - Working knowledge of pharmacy (PBM) benefits and medical benefits, with the ability to interpret plan details accurately. - Experience documenting insurance and authorization information with a high level of accuracy and attention to detail. - Ability to manage detailed, repetitive work in a structured environment while maintaining consistency and quality. - Strong written and verbal communication skills appropriate for professional interactions with payer representatives. - High School Diploma or equivalent. - Must live and work remotely in one the following states: Alabama, Indiana, South Carolina, or Tennessee. - Preferred Qualifications - Experience supporting specialty medications, infusion therapies, or high‑cost treatments. - Familiarity with insurance clearance workflows across commercial, Medicare, or Medicaid plans. - Experience using healthcare systems or platforms to track eligibility, authorizations, and case status. Why you’ll love working here · Fun, friendly, and unique culture – Bring your whole self to work every day! · Choice of unique medical plans · Prescription Drug, Dental, Vision, and Life Insurance · Employee contributions for HRA and HSA accounts · 401K with Company Match · Paid Time Off and Paid Holidays · Tuition Assistance If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Completing the research, follow-up, and resolution of denials and underpayments from third-party payors according to payor contracts and processing any adjustments as required. This representative reports to the Manager/Supervisor of Denials Management. REMOTE/WORK FROM HOME Qualifications - H.S. Diploma or General Education Degree (GED) Required - 2 years of prior related healthcare Revenue Cycle experience, preferably within A/R Follow Up or denials/underpayments Required - Prior experience using Epic Preferred - None Required Company Description - Business Unit: Company Name - Piedmont Healthcare Corporate