• Facilitates end-user meetings and provides an advance level of operational/application build expertise. • Performs sophisticated level design, build and implementation assignments/projects. • Initiates, facilitates, or leads meetings with end-user/business owner and other EIS teams. • Participates in re-engineering of operational work-flow processes with end-users/business owners. • Facilitates end-user/business owner needs into system specifications and configuration requirements. • Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications. • Represents unit on various Epic related committees (CCB, SFWG, OCD). • Assists team lead in developing project plans and details. • Manages and coordinates the more advanced configuration and build assignments/projects.

• Create and distributes daily, weekly, and monthly data reports using Access and Excel, for internal and external use. • Analyze results to ensure accuracy. • Prepare and/or process bank transfer requests, including wire, book transfer, and account transfers. • Process stop payment requests and other check related research

• Experience in laboratory/diagnostic billing • Assist in implementing, updating and maintaining billing system configurations and act as liaison with the billing software team (Imagine) • Oversight of entire full cycle revenue management • Management of follow up queues and client interactions • Responsible for overseeing and improving cash cycle • Assist with external initiated audits • Manage monthly patient statements and act as liaison between the billing department and collection company • Generate revenue cycle reports and analytics used to monitor and optimize revenue cycle billing metrics and cash flow targets • Produce dashboards, reports and other tools to support management oversight • Supervise all aspects of client billing process. Act as liaison between facilities and billing department • Supervise and monitor posting of EOBs • Management of fee schedules • Other duties as directed

• Designs and develops technical and/or non-technical solutions to moderate to complex business needs • Gathers, compiles and reviews information and data • Examines and evaluates existing systems and procedures • Identifies alternate courses of action, developing tools and/or improvements • Coordinates the development and implementation of new functionality • Assists with conversion and operational support planning activities • Manages training when applicable • Communicates and interacts with business and technical teams on problems, changes, and enhancements