This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Client Manager contributes to C3’s success by performing the following tasks: - Act as the main, day-to-day contact for clients in your book. - Prepare Applications and other documents required for a submission. - Perform Contract reviews for insurance requirements compliance. - Prepare Certificates of Insurance, Invoices, and Finance Agreements. - Process Endorsements, Audits. - Analyze and compare current exposures to develop renewal or new business specifications for marketing. - Conduct marketing, negotiate rates, and review quotes and coverages for competitiveness and accuracy. - Review and summarize marketing results and prepare proposals. - Monitor and manage the renewal marketing and bind process, in partnership with the Producer (and at times with a Client Executive). - Check binders, policies, endorsements, and audits for accuracy. - Prepare summaries and/or schedules of coverage for clients. - Participate in the claims process, including claim submission, follow-up, and overall communication. - Ensure financial aspects related to invoicing and premium financing are performed correctly and timely. - Maintain files in accordance with company policy and professional standards outlined by the Department of Insurance. - Have good verbal and written communication skills for both client and internal communication. Qualifications - 5+ years of experience in account servicing. - Active P&C license. - Experience managing multi & complex lines of business, international exposure, and specialty lines. - Experience managing Life and Tech Science accounts preferred. - College degree is preferred but not required. - Insurance designation is a plus. Requirements - Attention to detail and strong organizational skills. - Excellent math skills. - Strong written and oral communication skills. - Ability to learn quickly and adapt to new technology. - Team player attitude. Benefits - Competitive salary. - 100% employer-paid benefits. - 401K match. - Opportunities for growth. - Flexible working schedules. - Unlimited PTO to support work/life balance (with a two-week minimum). - Fun atmosphere. - No micromanagement. - Opportunity to work from home/remote.

• Project the financial and commercial impact of pricing changes, customer proposals, and contracting scenarios across key accounts • Develop pricing and contracting analyses to diagnose business problems, test hypotheses, and recommend actionable solutions • Conduct competitive and market research to benchmark pricing strategies and identify risks/opportunities • Partner with Customer Solutions and Enterprise Account Management teams to support contract negotiations with data-driven insights • Build customer-ready presentations and supporting analytics that clearly communicate value, performance, and recommendations • Create and maintain reporting on account and contract performance, including pricing compliance, profitability, and trend analysis • Identify pricing optimization opportunities through segmentation, discount analysis, and deal structure evaluation • Support pricing governance by ensuring accuracy and consistency in pricing tools, models, and documentation • Translate complex data into clear business insights for stakeholders at multiple levels, including leadership • Continuously improve analytic processes, dashboards, and tools to increase speed, accuracy, and decision-making impact

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers • Facilitate qualification, deal cycle participation, account reviews and value assessments • Accountable for achieving a bookings target while supporting revenue, margin and CSAT metrics • Serves a key contact for customer negotiations and escalations • Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology • Act as a trusted advisor to our customers to accelerate value and improve customer outcomes • Serve as a key SME, leader, and services consultant to our sales teams • Serve as the liaison between internal and external teams

Role Overview: Partner Relations, Utah will lead the development of strategic relationships and referral pipelines across Utah. This individual will play a critical role in driving growth by sourcing and securing partnerships across a variety of industries and healthcare sectors. In collaboration with the Business Development Implementation Manager and key on-site team members across Stella’s Utah’s locations, this role will be positioned to confidently hand off secured partners to dedicated team members who will foster and nurture the important relationships formed by you. This role will also focus on referral partnerships that allow for Stella to refer patients back to these partners, such as physicians, institutions, brands, medical companies and more that are not seen as treatment competitors. Although this role is remote, you must live in the greater Salt Lake, Utah area Key Responsibilities: - Develop and maintain a strong working knowledge of all treatment offerings, collaborating closely with in-person clinicians to understand care pathways, clinical flow, and patient experience. - Identify, engage, and secure partnerships and referral sources with healthcare providers and adjacent industries (e.g., PCPs, OBGYNs, Chiropractors, Dentists). - Build relationships with suppliers and vendors to encourage referral support and marketing support (J&J / Spravato, Brainsway, etc…) - Explore innovative partnership opportunities beyond traditional mental health providers, targeting sectors that intersect with mental wellness. - Develop and implement strategies to expand referral networks across Massachusetts, aligning with company growth plans and insurance-covered services. - Create, build and manage relationships with referral sources across Massachusetts - Design strategies to better support, engage and deepen relationships referral partners across different channels - Attend, organize and coordinate local events, digital webinars, and so on, to cultivate new relationships and enhance brand visibility. - Synthesize and share market feedback from partners, patients and stakeholders to collaborate with internal teams to ensure seamless onboarding and communication with partners. - Track partnership performance and contribute to continuous improvement strategies. - Coordinate outbound referrals to provide a seamless, concierge-level experience for clients while building trusted, long-term relationships with providers Qualifications: - 5 - 8 years proven experience in healthcare sales or outreach, clinical coordination, community organization or patient/group advocacy - Strong interpersonal skills with the ability to build long-term relationships. - Comfortable with face-to-face outreach and networking. - Confidence interacting with healthcare professionals of all kinds (doctors, therapists, etc) - Experience organizing events or community engagement initiatives. - Ability to think creatively to identify untapped referral sources and partnership opportunities. - Excellent communication and presentation skills. - Strong connection to the Salt Lake City community - Self-motivated with the ability to work independently in a remote environment. - Must live within driving distance of Salt Lake City Area (from Springville to Layton area) - Local travel is required; reliable transportation and a valid driver’s license are necessary. Preferred Qualifications: - Experience in mental and behavioral health, psychiatry, or interventional medical services. - Familiarity with the healthcare landscape in Utah. - Established network within the medical or wellness community.