• Serve as the primary point of contact for Account Executives on deal structures, pricing logic, and approvals. • Assist in designing quotes that balance customer needs with company profitability. • Review and approve non-standard quotes and order forms, ensuring compliance with internal policies. • Act as the day-to-day administrator for Nue.io CPQ. • Facilitate the deal review process by coordinating with Legal, Finance, and Product stakeholders.

• Facilitates end-user meetings and provides an advance level of operational/application build expertise. • Performs sophisticated level design, build and implementation assignments/projects. • Initiates, facilitates, or leads meetings with end-user/business owner and other EIS teams. • Participates in re-engineering of operational work-flow processes with end-users/business owners. • Facilitates end-user/business owner needs into system specifications and configuration requirements. • Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications. • Represents unit on various Epic related committees (CCB, SFWG, OCD). • Assists team lead in developing project plans and details. • Manages and coordinates the more advanced configuration and build assignments/projects.

• Create and distributes daily, weekly, and monthly data reports using Access and Excel, for internal and external use. • Analyze results to ensure accuracy. • Prepare and/or process bank transfer requests, including wire, book transfer, and account transfers. • Process stop payment requests and other check related research

• Experience in laboratory/diagnostic billing • Assist in implementing, updating and maintaining billing system configurations and act as liaison with the billing software team (Imagine) • Oversight of entire full cycle revenue management • Management of follow up queues and client interactions • Responsible for overseeing and improving cash cycle • Assist with external initiated audits • Manage monthly patient statements and act as liaison between the billing department and collection company • Generate revenue cycle reports and analytics used to monitor and optimize revenue cycle billing metrics and cash flow targets • Produce dashboards, reports and other tools to support management oversight • Supervise all aspects of client billing process. Act as liaison between facilities and billing department • Supervise and monitor posting of EOBs • Management of fee schedules • Other duties as directed