About the role We’re looking for a Senior Product Designer to design clear, intuitive, and high-impact experiences across Franki — including our consumer app, creator tools, rewards & fintech experiences, and business-facing products. This role blends strong product instincts, deep UX/UI craft, and a data-driven approach to solving complex user problems through simple, elegant solutions. You’ll partner closely with Product, Engineering, Data, and Marketing to shape user journeys that drive activation, engagement, retention, and purchase behavior across mobile and web. Your work will help elevate Franki into a unified and delightful platform where users discover places they love, earn meaningful rewards, engage socially, and navigate powerful tools built for both consumers and businesses. If you thrive in fast-paced environments and love shipping polished consumer experiences, this role is for you What you’ll do Own End-to-End Consumer Experience Design - Design user journeys, flows, wireframes, and interfaces across the consumer app - Improve activation, first-purchase conversion, and repeat-purchase behavior - Lead design from discovery through launch and iteration - Conduct user research, usability testing, and competitive reviews - Translate qualitative insights and quantitative data into actionable design solutions and hypotheses Contribute to a Unified Design System - Create and refine components, interaction patterns, and visual guidelines across mobile and web - Ensure consistency across consumer, creator, business, and partner surfaces - Partner with Brand to maintain visual and identity cohesion - Apply best practices for accessibility, responsiveness, and performance Support Cross-Platform Experiences (Mobile + Web) - Adapt mobile-first patterns into scalable, performant web experiences - Design cohesive cross-platform flows across mobile, web, and business tools - Support partner surfaces and cross-platform behaviors - Ensure clarity and usability across devices and form factors Improve Business and Creator Tools - Design intuitive flows for business owners managing cashback, budgets, analytics, and promotions - Simplify complex data into clear, actionable dashboards - Create smooth posting flows, templates, and creator tools that increase content quality and output - Balance power and simplicity in tools built for non-technical users Collaborate Cross-Functionally - Partner closely with Product, Engineering, Data, and Marketing to define problems and ship solutions - Participate in roadmap planning, design reviews, and critiques - Communicate design decisions clearly and influence outcomes through strong storytelling You’re a good fit if you have… - 5+ years of product design experience - Proven experience designing and shipping consumer mobile apps at scale - Mastery of mobile UX, information architecture, interaction design, and user research - Strong experience contributing to or building design systems - Excellence in visual design craft and prototyping - Ability to drive 0→1 product work and iterate quickly - Experience with social, content, marketplace, rewards, or fintech products (a plus) - Comfort working closely with engineering and data science partners - A portfolio demonstrating end-to-end product design and shipped products You’ll thrive here if you… - Love operating in fast-paced, high-growth startup environments - Balance thoughtful craft with speed and iteration - Enjoy solving complex problems with simple, elegant solutions - Are comfortable owning work independently while collaborating deeply - Bring curiosity, positivity, and a user-first mindset to every challenge Why Join Franki... - Own meaningful product surfaces with real user and business impact - Help shape how millions of people discover and enjoy local restaurants - Collaborate with a high-trust, high-impact team - Work across consumer, creator, and business products in one unified platform - Move fast, test ideas, and continuously improve - Competitive compensation and 100% covered healthcare, dental, and vision for employees Perks & Benefits - Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings. - PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year. - Medical, Dental & Vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees. - 401(k) - Equipment: Computer & technology equipment applicable to your role. - Monthly Stipend: To help cover some home office expenses.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a UX Designer you will be responsible for the UI/UX design of all client-server applications and web applications. You will partner closely with internal stakeholders to drive the successful creation of compelling, cohesive, and consistent end-to-end experiences across HS1’s Revenue Cycle Management functionality. This is an interactive role requiring the skills of a team player who can dig into the details of business requirements with sometimes complex technical constraints. You’ll bring knowledge of design best practices, identify research needs in the product roadmap, and actively manage and facilitate communications with stakeholders. To be successful in this role, you should be comfortable with basic usability principles, user testing, and foundational research methods (like interviews or simple surveys). You’ll also work closely with Product, Engineering, and other partners, so building good relationships and collaborating well across teams is essential. All submissions should include a link to your portfolio to be considered for this role. Your portfolio should not only show the final mockups but should demonstrate your design process, including artifacts such as workflow diagrams, sketches, wireframes, design iterations, and prototypes. This role will be remote in the United States with up to 10% as required for business needs. What You Will Do - Lead the design of user workflows and interfaces, which involves creating prototypes to validate design ideas, as well as detailed design specifications for the finished product - Understand customer needs, pain points, and preferences to solve complex problems for our customers through comprehensive customer research and interviews - Partner closely with product managers and engineers throughout the product lifecycle, seeking frequent feedback, and integrating multiple considerations into your work - Integrate business constraints into design decisions - Facilitate design thinking initiatives, retrospectives, and critiques - Scope voice-of-customer research with our clients, analyze insights, shepherd research studies, and provide usability assessments to improve our products. Qualifications - 1-3 years of experience designing and delivering B2B software products in a product designer role - Experience across the entire design process: problem discovery through data and research, solution generation, prototype creation, user testing, and more - Proven expertise in delivering end-to-end user experience designs focused on entire user journeys and interactions - Customer obsessed mindset: you’re constantly thinking about how to solve customer pain points and enjoy engaging with users to validate we are building what they need - Self-aware with a strong desire to learn and continuously improve - Experience working closely with product managers and engineers - Knowledge of web and native solution design - Proficiency with Figma and FigJam - Experience using design systems, style guides, interaction pattern libraries, and components to produce low and high-fidelity designs Nice to Haves - Bachelor’s Degree in Design, Human Factors, or related field - Experience with desktop, client server applications - Experience in software focusing on healthcare, revenue cycle management or accounting/finance Salary Range The posted range for this position is $70,000 - $105,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range. Benefits - A great place to work with fantastic people - A career in the healthcare technology industry, with the ability to grow and realize your full potential - Competitive compensation - Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

Overview THE ROLE: Pro2col is a new digital product initiative within Herbalife, focused on modernizing how consumers engage with our brand through web and mobile experiences. We are building a scalable digital platform from the ground up and assembling a founding team of designers who want to shape the experience — not inherit someone else's system. Mobile is central to how our consumers will interact with Pro2col. This role exists to make that experience exceptional — and you will be the person who defines what it looks, feels, and behaves like. As a UX / UI Designer for Mobile, you will own the end-to-end design of our iOS and Android experience — from early concept and user flows through to detailed, production-ready interface specifications. You bring deep knowledge of mobile UX patterns, platform conventions, and gesture-driven interaction to a team building something new. You will partner closely with the web designer to establish a unified product design language, and work directly with engineers to ensure what gets built matches what was designed — down to the detail. HOW YOU'LL CONTRIBUTE: Lead Mobile UX and UI Design - Own end-to-end design for the mobile app — user flows, wireframes, high-fidelity UI, and final specifications - Design for both iOS and Android, respecting platform conventions (iOS HIG, Material Design) while maintaining a cohesive brand identity - Create gesture-driven, thumb-friendly experiences that feel native, intuitive, and fast - Design for accessibility from the start — contrast ratios, tap targets, screen reader compatibility, and beyond Prototype to Validate- Not just to Present Prototyping in this role is a core design discipline, not a deliverable. Specifically, you will: - Deliver rapid Figma prototypes — clickable through interaction-ready — to validate flows, content, and edge cases before engineering begins - Produce design-system-aligned, componentized prototypes with clear annotations and acceptance criteria to enable predictable engineering delivery - Use prototypes as a primary tool to surface UX risks, test assumptions with real users, and align stakeholders before build Build the Mobile Design System - Establish and maintain a mobile component library and design system in Figma - Define mobile-specific patterns for navigation, onboarding, notifications, empty states, and key user journeys - Collaborate with the web designer to align shared design language and tokens across platforms - Evolve the system as the product matures, balancing consistency with the need to move quickly Partner with Product and Engineering - Work directly with engineers to produce clear, annotated specs and handoff assets that leave no room for interpretation - Collaborate with product management to shape feature definitions from a user experience perspective - Participate in usability testing sessions and incorporate findings into iterative design improvements - Contribute to design critiques and help maintain a high quality bar across the full product WHY THIS ROLE IS DIFFERENT Most mobile design roles ask you to improve an existing app. This one asks you to invent it. You will not be measured by screens delivered. You will be measured by: - The intuitiveness and quality of the mobile experiences you design - The robustness and scalability of the mobile design system you establish - The degree to which your prototypes and design decisions reduce risk and ambiguity for engineering - Your influence on product direction — not just the screens you hand off Qualifications SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: - 5+ years of UX / UI design experience with a clear focus on mobile (iOS and/or Android) - Expert proficiency in Figma, including component-based design, prototyping, auto-layout, and design system management - Comfort with Sketch or Adobe XD as supplementary tools - Deep knowledge of iOS Human Interface Guidelines and Android Material Design principles - Strong portfolio demonstrating both UX problem-solving and high-quality visual design for mobile products - Proven experience building and maintaining mobile design systems and component libraries - Track record of close, effective collaboration with engineering teams through to implementation NICE TO HAVE: - Experience designing for both iOS and Android simultaneously within a single design system - Familiarity with React Native or mobile development constraints — you don't need to code, but understanding what's technically complex vs. straightforward is a genuine asset - Background in consumer apps, health and wellness, or e-commerce - Experience with mobile motion design and animation patterns - Familiarity with App Store and Google Play design review requirements - Exposure to UX research methods and usability testing facilitation EDUCATION: • Bachelor's degree in Computer Science, Human-Computer Interaction, Design, or related field combining technical and design elements; Exceptional portfolios demonstrating learning-driven experience engineering may substitute for formal education.• Preferred: Master's degree in HCI, Interaction Design, Computer Science, or related field; portfolio demonstrating excellence in both code quality and user experience• Certifications: Front-end development certifications, UX certifications, Web Accessibility certifications (IAAP) valuable #LI-AR1 #LI-Hybrid #LI-REMOTE US Benefits Statement Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

• Define and drive AI user experience maturity across PTC segments and products • Lead the creation and governance of AI UX patterns, guidelines, and best practices • Collaborate cross-functionally with product managers, designers, researchers, and engineering