• Cultivate and lead partnerships with key providers, improve their service quality and scale the businesses • Define and manage complex KPIs for our providers and gather feedback to operationalize improvements • Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs. • Ideate on new ways to execute through existing processes and continuously find areas of opportunity to create efficiencies through new processes. • Assist providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis. • Develop understanding of how changing marketplace impacts engagement with our providers and adjust strategies to react to those changes • Work with senior leadership as needed to outline value proposition, promote shared marketing strategies, meet growth targets • Engage in other departmental initiatives to learn the entire business and contribute to the goals set by our executive team • Works with SCM provider network development to find opportunities for innovation in our existing provider network and implement new guidelines or programs • Assist in sophisticated analysis projects to optimize both growth planning, value and execution strategies: performance metrics, etc. • Work closely with, and support, our client partners to ensure their provider network is meeting expectations.

• Manages and executes the development and operation of the Threat Management Unit (TMU) program to support the identification, assessment, and mitigation of threats to Navy Federal employees, members, assets, and information. • Applies intelligence analysis, insider threat methodologies, fraud indicators, behavioral analytics, and cyber‑adjacent threat intelligence to enable proactive risk identification and investigative support. • Operates with moderate guidance, translates established objectives into operational plans and deliverables, and collaborates closely with Global Security, Information Security, Cybersecurity, Legal, Human Resources, and investigative teams to advance TMU capabilities.

• Translate UW Health’s proven earn-and-learn pathways into scalable, multi-state solutions. • Secure major philanthropic grants and government funding to support replication and field-building. • Present compelling short pitches, briefings, and conference presentations to diverse stakeholders. • Lead budgeting, staffing, resource planning, and operational execution for a start-up environment.

• Prepare and share data reports and visual presentations that highlight engagement, usage, and impact across schools • Serve as a trusted partner to schools and districts — helping them understand their data and strengthen implementing strategies • Manage 10-20 single-school accounts • Provide hands-on support to key district accounts managed by Senior Directors of Implementation Success • Conduct school visits, classroom co-observations, and coaching sessions in collaboration with instructional and professional learning teams to strengthen implementation quality • Lead and coordinate special projects that advance the Program Success team’s goals