This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves overseeing the end-to-end operational management of our overseas BPO calling program, ensuring efficiency in insurance eligibility workflows. Your leadership will be critical as you manage hiring, onboarding, training, and vendor relationships, while maintaining high standards of quality assurance. - Build and manage the overseas BPO program, including system setup and training materials. - Manage and refine processes for efficiency and compliance. - Lead daily operational management and coordination of teams. - Conduct quality assurance checks for agents and refine QA processes. - Oversee vendor performance, staffing, compliance, and financial controls. - Monitor production counts and proactively address service level risks. - Collaborate cross-functionally with product and engineering teams. Qualifications - Proven experience managing offshore teams in a high-volume operational environment. - Strong operational leadership skills in hiring, onboarding, and performance management. - Experience with BPO/EOR vendor relationships and compliance. - Hands-on experience with daily production oversight and metrics. - Ability to diagnose workflow constraints and enhance efficiencies. - Experience in quality assurance and structured feedback processes. - Strong analytical skills to utilize operational metrics and reports. Benefits - A great place to work with fantastic people. - A career in the healthcare technology industry with growth opportunities. - Competitive compensation package. - Excellent benefits including medical, dental, vision, 401K with company match, and paid parental leave. - Flexible work-life assistance programs. - Opportunities for community volunteering and professional development.

• Technical lead for the delivery team • Translate architecture decisions into implementation tasks • Review all technical deliverables • Primary escalation point for integration issues • Work closely with the on-site Data Scientist • Maintain the detailed technical design document • Design protocol bridge configuration for each site's BMS • Design tag mapping pipeline • Define the CI/CD pipeline for platform deployments • Design monitoring and observability stack • Conduct code reviews for all platform changes • Define and enforce coding standards and expectations • Own integration test strategy • Troubleshoot production issues • Run daily standups with the offshore team

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an Advisor Solution Architect to lead the design, implementation, and oversight of secure, scalable, and compliant MMIS (Medicaid Management Information System) solutions. This is a high-impact, strategic role that bridges the gap between business objectives, cutting-edge technology, and rigorous quality standards. You will ensure our Medicaid systems don't just "work"—but excel in performance, security, and federal regulatory compliance. - Modernize & Strategize: Lead the design and modernization of MMIS solutions in alignment with CMS MITA guidelines and enterprise architecture best practices. - Cloud Leadership: Develop and execute AWS cloud migration strategies, prioritizing scalability, reliability, and cost efficiency. - Infrastructure as Code: Architect and deploy AWS infrastructure using Terraform, CloudFormation, or AWS CDK, while maintaining robust CI/CD pipelines. - Security & Compliance: Ensure total adherence to HIPAA and MARS-E standards. Implement AWS security best practices (IAM, VPC, encryption) and lead incident response and vulnerability management. - Quality Oversight: Establish QA procedures, conduct performance audits, and drive continuous improvement based on stakeholder feedback and quality data. - Collaborate & Mentor: Act as the technical bridge between state agencies, vendors, and internal teams, fostering a culture of innovation and mentoring junior staff. Qualifications - 5+ years in Enterprise or Solution Architecture, with direct experience in MMIS/Medicaid. - 3+ years of hands-on AWS experience (EC2, Lambda, S3, RDS, API Gateway). - Proficiency with DevOps tools (Kubernetes, Docker, Jenkins) and architectural modeling tools (TOGAF, ArchiMate). - Deep understanding of CMS MITA, HIPAA, and MARS-E. - Bachelor's or Master's degree in Computer Science, Health Management, or a related field. Requirements - You possess the business acumen to translate complex regulatory requirements into actionable technical solutions. - You are a strategic thinker who thrives on performance optimization and system integration. - You are an expert communicator capable of engaging high-level stakeholders and state agencies with confidence. Preferred Certifications - AWS Certified Solutions Architect (Associate or Professional) - AWS Certified DevOps Engineer - Security Certifications (CISSP, CISM, etc.) - Quality Management (ISO, Six Sigma)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're hiring an AWS Solutions Architect with cost optimization experience who will be responsible for designing, implementing, and guiding the delivery of secure, scalable, and high‑performance cloud solutions for our clients. This role blends deep technical expertise with strong communication and leadership skills, ensuring that cloud architectures are robust, well‑documented, and aligned with business objectives and industry best practices. This is a 100% remote role (must be located in the US), full-time with competitive salary, bonus, 401K, and more. - Design, implement, and oversee secure, scalable AWS architectures that meet client requirements and align with the AWS Well‑Architected Framework. - Develop architectural diagrams, documentation, and presentations that clearly communicate solution designs, security controls, and risk mitigations to both technical and non‑technical audiences. - Lead and contribute to the implementation of AWS solutions, collaborating closely with development, operations, and security teams to ensure accurate translation of designs into functional systems. - Apply application design patterns, microservices principles, and containerization technologies such as Docker and Kubernetes. - Architect and support serverless and microservices‑based applications using AWS-native services. - Stay current with AWS service offerings, cloud security trends, and emerging technologies to provide innovative, future‑ready solutions. - Collaborate with architects, engineers, and security professionals to establish and refine standards, policies, and procedures for AWS environments. - Serve as a subject matter expert in internal and client-facing discussions, offering guidance, best practices, and technical recommendations. - Support system integration efforts and contribute to application development and data architecture initiatives. - Promote DevOps practices and leverage CI/CD pipelines and related AWS services to improve delivery efficiency and reliability. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field. - AWS Solutions Architect or AWS Developer certification (Professional level preferred). - 10+ years of application development experience in C# or Java, with strong proficiency in Node.js or Python. - Must have recent experience working with cost optimization requirements. - 5+ years of hands-on experience designing and implementing solutions on AWS. - Expertise in building secure, scalable, high‑performance cloud architectures. - Experience with serverless architectures, microservices, and event-driven design. - Strong background in system integration, application development, and data architecture. - Hands-on experience with containerization technologies such as Docker and Kubernetes. - Familiarity with DevOps practices, CI/CD pipelines, and related AWS services. - Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to diverse audiences. - Proven ability to collaborate effectively with cross-functional teams and build strong client relationships. Requirements - SPONSORSHIP NOT AVAILABLE