• Plan, implement, and maintain scalable, reliable, and secure infrastructure on AWS (Lambda, ECS, RDS, ElastiCache, CloudWatch, S3, IAM); • Manage and continuously improve CI/CD pipelines using tools such as Bitbucket Pipelines and Jenkins; • Automate infrastructure provisioning and management using tools such as Terraform, CloudFormation, or AWS CDK; • Ensure effective system observability and monitoring with tools like CloudWatch, Prometheus, and Grafana; • Proactively implement infrastructure security practices (DevSecOps), IAM policies, audits, and continuous vulnerability analysis; • Lead technical incident response, conduct root cause analyses, corrective actions, and preventive measures (post-mortem); • Mentor the team and promote a DevOps culture, automation, and continuous improvement of processes and tools used; • Collaborate directly with internal teams to define development and deployment standards aligned with market best practices.

• Leverage infrastructure as code (Terraform) to build and maintain complex production and analytics workflows including networking and containerized services. • Rapidly diagnose and resolve faults in system services as part of a 24/7 on-call rotation focused on actionable alerting and eliminating toil. • Improve speed of delivery by developing and maintaining CI/CD pipelines. • Develop infrastructure automation leveraging Terraform, Python and Typescript. • Improve system availability, security, compliance, cost effectiveness and performance. • Estimate work, prioritize tasks, track dependencies, report progress, highlight blockers • Participate in continuous improvement initiatives, advocate for SRE best practices, and stay current with emerging technologies and trends. • Be part of a team where your focus will be on building, measuring, and refining the systems infrastructure that runs our software.

• Participates as a technical expert providing advanced knowledge in vendor devices and management systems • Plans and directs development teams and troubleshoots internal application issues • Provides technical solutions for network engineering and operational problems • Interfaces with vendors and engineering organizations • Provides leadership to Network Engineers and the CIEC Development team

• Build, lead, and develop a high-performing team of Site Reliability Engineers responsible for our hybrid cloud infrastructure in AWS, with an on-premise extension in Hetzner . • Design, document, and lead the implementation of reliable and secure infrastructure solutions following industry best practices. • Oversee technical analysis, cost estimation and optimization, platform and system design, architectural compliance, resource planning, and delivery milestones. • Engage in hands-on technical work alongside the team to maintain deep understanding of the infrastructure, and lead incident response during critical issues. • Define team goals and strategy, building strong relationships with internal stakeholders across the organisation. • Manage and coordinate the on-call rotation, including escalation processes, across infrastructure and software engineering teams. • Champion engineering best practices and drive continuous improvement in production environment quality and reliability.