Client Transformation Director
Location
United States
Posted
103 days ago
Salary
$220K - $300K / year
Seniority
Lead
Job Description
Client Transformation Director
Kraken
• Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, business operations and culture transformation • Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk • Develop deep trust with our C-suite client executives • Lead a team of Client Delivery Leads across functional delivery areas • Prioritize outcomes and delivery from a team of Client Engineers directly supporting this transformation, while collaborating with our VP of product for Vertically Integrated Utilities to ensure the entire 1000+ person development team at Kraken is delivering the capabilities required to exceed our client’s expectations • Communicate effectively to stakeholders at all levels, both internally and externally • Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed • Set the direction and pace for implementation program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations • Understand the implementation program details and report progress to the client and internal stakeholders • Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.
Job Requirements
- Extensive experience in Regulated Utilities (ideally in the North American market)
- Strong experience leading large, enterprise-level technology implementations and the significant transformation of business operations, ideally in utilities or similar industries (e.g. telecom, public sector)
- Proven experience with C-suite clients, leading strategic conversations, negotiating win-wins, and advising on business transformation
- Hands-on leader of global implementation teams consisting of experts representing implementation, product, data, engineering, change management, and enablement
- Problem solver with an ability to focus conversations on the things that truly matter
- Ability to understand what success looks like for the client and laser-focused on how to enable them to achieve that without always saying yes
- Team player who can work effectively with national and global teams across Kraken
- Excellent communication and facilitation skills. You are well respected with a natural gravitas
- Client and quality focus; highly effective at building and improving customer relationships as peers
- Mobile - You will be expected to invest in face-to-face relationship building with our clients and internal teams. Frequent travel will be expected. (You should expect to travel to clients or our NYC office every other week for a few days)
Benefits
- Great **medical**, **dental**, and **vision** insurance options.
- Paid time off** — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
- 401(k) plan** with employer match.
- Parental leave**. Biological, adoptive and foster parents are all eligible.
- Pre-tax commuter benefits.
- Flexible working environment**: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
- Equity Options**: every Kraken employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
Related Guides
Related Categories
Related Job Pages
More Director Jobs
Chapter Director
CEO Life CorpAn exclusive business, social and philanthropic club for CEO's, Entrepreneur’s, Business Owners and Leaders.
• Strategically build relationships within your industry niche • Leverage CEO Life's proven LinkedIn automation and outreach systems • Close 3-10+ new members monthly (top performers average 7+) • Host and drive attendance to monthly signature events • Collaborate with your Executive Leadership Pod to create exceptional member experiences • Build long-term wealth through the recurring commissions you generate
• Manage and grow scientific team responsible for delivery of a full range of strategic medical communications / Peer-to-peer programs • Ensure the creation of high quality, accurate medical / scientific content with ability to expand management responsibilities as team grows • Embed team with clients / accounts and grow business beyond current state • Identify and develop strategic and tactical business recommendations relevant to client strategy and marketplace needs • Develop / lead / facilitate key strategy workshops • Demonstrate a high level of comfort articulating scientific and therapeutic information for multiple clients / therapeutic categories • Foster innovation and collaboration across Nucleus Global to position agency as leader in medical affairs medical communications
Director of Compliance
AINS LLC DBA OPEXUSWe are a leading provider of secure software solutions for the U.S. federal government and other highly regulated industries. Our commitment to compliance and ethical standards drives our operations and culture.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Compliance is responsible for designing, implementing, and overseeing the company’s corporate compliance program to ensure adherence to applicable laws, regulations, contractual obligations, and internal policies. This role is critical to supporting the company’s delivery of secure, compliant software solutions to the U.S. federal government and customers operating in highly regulated environments. The Director of Compliance will act as a trusted advisor to executive leadership, partner closely with Legal, Security, Engineering, Product, Sales, and HR, and lead efforts to embed compliance into the company’s culture, operations, and product lifecycle. The Director of Compliance is a member of the Senior Leadership Team. Work Location & Flexibility: We are headquartered in Washington, D.C., and this role is eligible for remote work from the following states: AR, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KS, KY, LA, MA, MD, MI, MN, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TX, VA, WA, WI, WV, WY. If you live outside these states, unfortunately we’re not able to consider your application at this time. Qualifications - Bachelor’s degree in Law, Business, Compliance, Risk Management, or a related field (J.D. or advanced degree preferred). - 8–12+ years of experience in compliance, legal, risk management, or regulatory roles, with increasing responsibility. - Demonstrated experience managing compliance programs in: - Government contracting environments, and/or - Software, technology, or SaaS companies serving regulated industries. - Strong knowledge of U.S. federal regulations and compliance frameworks relevant to government-facing technology companies. - Proven ability to influence senior leaders and work cross-functionally. - Excellent written, verbal, and interpersonal communication skills. Requirements - Design, implement, and continuously improve a comprehensive corporate compliance program aligned with regulatory, contractual, and ethical requirements. - Establish compliance policies, standards, procedures, and controls appropriate for a government-facing software organization. - Serve as the company’s subject matter expert on compliance risk and regulatory expectations. - Oversee compliance with applicable laws and regulations, which may include: - Federal Acquisition Regulation (FAR) and DFARS - Government contracting requirements - Data protection and privacy laws (e.g., GDPR, CCPA, HIPAA where applicable) - Export controls (ITAR/EAR) - Anti-corruption and ethics laws (e.g., FCPA) - Ensure compliance with customer and government security and compliance frameworks such as FedRAMP, NIST, CMMC, SOC 2, and ISO standards (in partnership with Security and Engineering teams). - Conduct regular compliance risk assessments and gap analyses. - Develop and oversee monitoring, testing, and auditing processes to evaluate program effectiveness. - Track, document, and remediate compliance issues and control deficiencies. - Develop and deliver compliance training programs for employees, leadership, and relevant third parties. - Promote a strong culture of ethics, integrity, and accountability across the organization. - Manage internal compliance investigations, including allegations of misconduct or policy violations. - Coordinate corrective and preventive actions and report findings to senior leadership as appropriate. - Support whistleblower and reporting mechanisms. - Partner with Legal, Security, Privacy, HR, Finance, Product, and Engineering to embed compliance into business processes and product development. - Support due diligence for third parties, vendors, and partners. - Provide compliance input for new products, markets, and government contracts. - Prepare compliance reports and metrics for executive leadership and the board (as applicable). - Stay current on evolving regulatory requirements and industry best practices. - Support external audits, assessments, and government inquiries. Benefits - Competitive salary and performance-based bonuses. - Comprehensive health, dental, and vision insurance. - Flexible work hours and remote work options. - Generous paid time off and holidays. - Professional development opportunities. Company Description We are a leading provider of secure software solutions for the U.S. federal government and other highly regulated industries. Our commitment to compliance and ethical standards drives our operations and culture.
Healthcare Transaction Advisory Director
Elliott DavisTop US business solutions + consulting company. Dedicated to helping you get from where you are to where you want to go.
• Lead buy-side and sell-side healthcare transaction services engagements, providing financial due diligence assistance to private equity, mezzanine funds, and strategic buyers • Perform quality of earnings, quality of revenue, debt and debt-like, working capital analysis • Develop an understanding of the client’s business, recognize and evaluate key performance drivers, operational trends and developments of target companies • Create and design tailored transaction advisory reports specific to key issues such as normalized earnings, financial reporting, networking capital trends, and indebtedness considerations • Communicate due diligence findings confidently in a clear, concise and articulate manner both verbally and in written reports • Ability to lead an engagement and provide real-time feedback and guidance to clients to ensure timely and efficient product delivery • Create a collaborative team environment, motivate, and develop team through communication and actions • Lead and participate in people development and business development efforts • Provide timely, high quality client service that meets or exceeds expectations • Lead conversations with teams, clients and stakeholders to build trust • Identify performance improvement opportunities and recommend creative solutions to complex issues • Be growth motivated, own client relationships and oversee engagement economics and management of resources • Collaborate with other Elliott Davis team members • Opportunity to engage in business development as a manager and early exposure to participating in the growth of the practice



