• Leading and managing large-scale projects. • Planning and executing research-based technical assistance, training, and coaching to education stakeholders. • Conducting peer-reviewed education research studies using causal and correlational research designs. • Establishing and maintaining connections with policy makers and education stakeholders. • Adhering to project schedules, keeping costs within budget, and managing the work of subcontractors. • Communicating complex scientific and technical information in user-friendly manners.

• Serve as the central connector between Channel, ISVs/Tech Alliances, Hyperscalers, Distributors, and GSIs—identifying opportunities for co-selling, integrations, and field execution. • Build and execute unified GTM plays that support Channel, ISV, and Marketplace sales motions. • Partner cross-functionally with Sales, Marketing, and Product to ensure all partner motions are aligned, operationalized, and measurable. • Drive adoption of ecosystem GTM motions internally, ensuring clarity and ease of execution for field teams. • Own the modernization of Keyfactor’s global partner program including strategic design, tiering, incentives, program benefits, and enablement. • Introduce data-informed mechanisms to track partner engagement, activation, and program ROI. • Drive partner lifecycle management—from recruitment to activation to long-term retention. • Define and operationalize Keyfactor’s global Distributor strategy, including product coverage, onboarding, pricing, business planning, performance standards, and operational processes. • Ensure alignment with Marketplace strategy to maximize indirect routes to revenue. • Apply creativity and analytics to continually evolve partner programs, incentives, and engagement. • Use data to identify whitespace opportunities, optimize partner performance, and inform future investment. • Build reporting frameworks and dashboards to measure ecosystem health and guide executive decision-making.

• Work with Partners to build and manage sales pipeline to achieve revenue goals. • Develop program objectives and co-develop partner business plans to support revenue commitment. • Lead business planning and quarterly review process. • Responsible with partner for timeliness and accuracy of partner forecast. • Manage and deliver the entire process from sales through to delivery. • Utilization of sales force to support sales generation efforts • Work with current and target partners to understand current offerings and amend to include MetTel product as part of core offerings or dedicated practice • Responsible for working with partners on account mapping, go to market strategy, and facilitating partnering efforts of MetTel Sales • Drive partner marketing programs to develop incremental revenue streams. • Work closely with marketing team to provide support of partner-driven events with support from field marketing resource and present these presentations to prospective and in program channel partners • Responsible for ensuring partner technical skill development to achieve success • Bring on new prospective partners by effectively presenting MetTel’s value proposition. • Evangelize the partnership including joint value proposition with sales teams to ensure awareness and collaboration, minimizing sales conflicts. • Manage channel / sales conflict.

• Significantly contribute to the enterprise implementation strategy, aligning onboarding and go-live experiences with company growth, revenue, and retention goals. • Establish scalable frameworks, methodologies, and best practices to support enterprise and complex customer implementations. • Anticipate market, customer, and regulatory trends impacting implementations and proactively adapt strategy • Serve as sponsor for strategic and enterprise customers during onboarding and early lifecycle phases. • Build trusted relationships with health plan and provider organization senior customer stakeholders, positioning Vatica + Cozeva as a long-term strategic partner. • Act as the voice of the customer internally, influencing product direction, roadmap priorities, and process improvements. • Directly lead planning, execution, and delivery of complex, multi-workstream enterprise implementations. • Ensure consistent, high-quality onboarding experiences across customers while allowing for tailored solutions where required. • Drive continuous improvement in implementation efficiency, predictability, and outcomes. • Partner with Sales to support deal scoping, implementation planning, and smooth handoffs from pre-sale to post-sale. • Collaborate with Product, Data, Engineering, Clinical, and Support teams to resolve implementation dependencies and customer risks. • Influence cross-functional priorities to reduce friction and improve customer outcomes. • Define, track, and report on implementation KPIs including time-to-first-value, customer satisfaction, adoption, and retention indicators. • Use data-driven insights to identify risks, trends, and opportunities for optimization. • Contribute to forecasting, capacity planning, and resource allocation decisions.