• The Territory Sales Manager is responsible for achieving sales objectives and growing sales volume for Hoya Vision Care products in an assigned territory while delivering an exceptional customer experience. • They are also ultimately responsible for adding new Eye Care Professional (ECP) accounts, growing our existing ECP’s business and their customer’s loyalty through the delivery of Hoya Vision Care’s branded products, marketing strategies, service excellence and technical superiority. • Leverages Business Acumen to consistently meet or exceed established sales targets and territory performance through account prospecting, new business acquisition, and execution of metrics including managing monthly budget. • Establishes customer relationships through a consultative sales approach and develops a trusted advisor relationship with the ECP to enable growth of their branded product sales and their overall business. • Utilizes corporate tools and applications to effectively plan territory strategies, document key actions, monitor progress and achieve sales objectives. • Collaborates closely with Lab Partners, Customer Service, Marketing, Revenue Management and other internal departments to ensure successful customer relations and achievement of sales objectives. • Exhibits a growth-oriented mindset by actively seeking and applying feedback via ongoing communication with their District Sales Manager, demonstrating openness to coaching and a commitment to continuous improvement. • Manages territory sales budget with emphasis on sales volume and strategic initiatives while effectively managing expenses. • Opens new opportunities through account prospecting and creating new business acquisitions via cold calls and effective analysis. • Utilizes tools including Sales Force and Power BI to effectively plan and carry out territory activities to drive sales. • Develops and manages the customer pipeline to project future sales volume in collaboration with Business partners. • Varies professional selling approach based on segmentation, audience and ECPs’ business needs. • Accountable for detailed business plans customized for the customer including the business plan with clear and measurable goals. • Analyzes performance outcomes, adjusts business plans accordingly, and develops strategic initiatives for all accounts; collaborates with the District Sales Manager to review and refine plans on a quarterly basis. • Maximizes Customer loyalty through monitoring marketplace trends, competitor activities, customer demographics and needs to identify opportunities and bring value to customers. • Trains existing and prospective accounts on Hoya Vision Care’s premium branded products and promotions through ongoing communication and touchpoints. • Helps the ECP improve their Customer’s experience through evaluation, observation and identification of customer touch points.

• Manage and grow Strategic Agency Partners across an assigned territory • Drive profitable growth across assigned Strategic Partners • Influence agents to quote and sell NALICO products in every transaction • Execute territory sales strategy by appointing, onboarding, and coaching new partners • Complete agency diagnostics and strategic growth plans to identify opportunities and risks • Train new and existing partners on quoting platforms, products, and underwriting guidelines • Collaborate with internal teams to support agency and territory success

• Researches and understands territory dynamics, focusing on prospecting and growth opportunities to develop an effective business plan and sales strategy, understanding the competitive landscape, and evaluating competitors’ products to effectively position IDT solutions for a successful sale • Develop and manage assigned accounts to deliver solutions and drive revenue growth, and develop and manage strategic partnerships with key customers and leverage internal resources, when necessary, to achieve the highest level of customer satisfaction • Maintains regular communications with customers and prospective customers, including scheduling sales calls and travel itinerary to address customer needs and execute sales strategies through timely follow up, including details captured within current CRM tools, educating and providing customers with current product sales information through technical presentations • Builds in-depth knowledge of CRM and funnel management tools and applies these skills consistently to forecast business, manage customer opportunities, build opportunity pipeline, and make business decisions. • Maintains records and communications with customer base with current CRM tools • Maintain regular and informative communications with team members including cross-functional collaboration with Product Managers, Application Scientists, Inside Sales, etc.

• Ανάπτυξη νέου πελατολογίου, με έμφαση στους κλάδους λιανικής, φιλοξενίας και εστίασης, μέσω διαρκούς παρουσίας στο πεδίο. • Διαχείριση υφιστάμενου χαρτοφυλακίου, για τη διατήρηση μακροχρόνιων σχέσεων, και την προώθηση νέων προϊόντων και υπηρεσιών πληρωμών. • Οργάνωση και υποστήριξη της διαδικασίας ένταξης νέων εμπόρων, διασφαλίζοντας ταχύτητα και αποτελεσματικότητα.