This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you’ll play a critical part in supporting the financial health of the business by managing customer accounts, resolving payment issues, and driving timely collections. This is a hands-on, detail-oriented position that sits at the intersection of accounting, customer service, and sales collaboration. - Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO) - Conduct collection calls and written correspondence in a goal-oriented, high-volume environment - Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies - Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs - Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts - Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments - Research and resolve unapplied cash and payment discrepancies - Process debit and credit memos as needed to ensure accurate account balances - Retrieve and process mail from the company PO Box and complete manual bank deposits as required - Manually process credit card payments through third-party systems when necessary - Manage customer billing and payment activity within customer portals - Document account activity clearly and consistently to support internal reporting and collaboration Qualifications - Minimum of 2 years of accounts receivable and collections experience - Associate degree in Accounting or related field preferred - Strong attention to detail with the ability to manage multiple priorities - Solid customer service and communication skills, including professional collections conversations - Ability to collaborate effectively with sales and internal partners - Working knowledge of accounting and ERP/manufacturing systems - Proficiency with basic financial calculations, including percentages, ratios, and reconciliations - Comfortable working independently while contributing positively to a team environment Benefits - Competitive hourly rate ranging from $28 to $35 per hour - Comprehensive health coverage with multiple plan options (CDHP and PPO) - Company-paid life and disability insurance, 401(k) with company match, and supplemental insurance options - Generous time off including PTO, paid holidays, parental leave, and compassionate care leave - Wellness and support programs including EAP resources, wellness incentives, and telehealth - Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection - A people-first culture that values collaboration, accountability, and long-term growth

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an experienced Sr. IT Specialist who has professional experience and strong technical knowledge of Mac and Windows OS, and other relevant software. The person should be familiar with the fundamentals of cybersecurity, specifically email phishing. The role will involve providing general IT and desktop support, system access and application support, and asset and endpoint management. Additionally, the Sr. IT Specialist will supervise a team of IT specialists and manage the daily operations for the department. - Implement and maintain enterprise identity and access management solutions across Okta, Azure AD, and Google Workspace - Manage and optimize endpoint deployment and lifecycle management for Apple and Windows devices using Kandji and other tools - Administer and enhance Jira Service Desk workflows to improve IT service delivery and user experience - Develop and maintain automation workflows using Zapier and n8n to streamline repetitive tasks and integrate disparate systems - Configure and monitor security tools, including CrowdStrike and Datadog, to maintain organizational security posture - Document processes, procedures, and system configurations in Notion - Collaborate with cross-functional teams via Slack and other communication platforms - Participate in on-call rotation for critical infrastructure support - Ensure compliance with security policies and industry best practices - Lead and provide technical support to employees across all locations via Slack, email, Jira tickets, and remote sessions (e.g., Zoom) - Oversee troubleshooting and resolution of issues on Mac and Windows computers, mobile devices, and other company technology - Monitor and manage automated processes for user account creation, access provisioning, password management, and employee offboarding to maintain data integrity and security - Ensure departing employees are promptly and securely removed from all relevant systems through automated offboarding workflows - Conduct quarterly audits of applications to verify accurate and consistent implementation of access controls - Provide essential support for software installation, updates, configuration, and hardware setup, troubleshooting, and maintenance - Schedule and coordinate shipment and retrieval of laptops during onboarding and offboarding, and manage device repairs, procurement, and destruction of obsolete equipment in collaboration with third-party vendors - Continuously monitor system performance and proactively address potential issues to minimize downtime and maintain seamless operations Qualifications - 1–2 years supervising IT professionals - Identity & Access Management (3+ years) - Okta identity and access management platform - 1Password enterprise password management - Azure Active Directory/Entra ID - Microsoft Azure cloud services and administration - Endpoint Management (3+ years) - Kandji MDM for macOS device management - Apple hardware support and deployment (macOS, iOS) - Windows hardware support and deployment - TSM & Automation (3+ years) - Jira and Jira Service Desk administration and workflow design - Zapier automation and integration development - Collaboration & Productivity Tools (3+ years) - Slack workspace administration and integration management - Notion workspace administration and knowledge management - Google Workspace administration and security controls - Google Workspace collaboration tools (Drive, Docs, Meet, etc.) - Office 365/Microsoft 365 administration - AI & Emerging Technologies (2+ years) - Claude AI implementation and integration - Google Gemini AI tools and integration Requirements - Strong expertise in macOS and Windows operating systems - Experience managing Microsoft Azure cloud services - Solid understanding of networking fundamentals (VPN, connectivity, authentication) - Experience with enterprise security tools (CrowdStrike, Datadog) - Strong documentation and knowledge management discipline Soft Skills - Excellent analytical and problem-solving skills - Strong communication and stakeholder management abilities - Ability to thrive in a fast-paced, high-growth environment - Continuous learner mindset with focus on innovation Benefits - Competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements - Flexible work options, including permanent work-from-home setup for those outside Baguio City and a hybrid work model for those within Baguio - Flexible vacation and sick leaves to prioritize well-being - Opportunities for growth and career advancement

What this Job Entails: The Contracts Administrator I will ensure all contracts are executed both on the vendor and client side in a timely and accurate manner. The hire will also perform key quality reviews to reduce risk working in conjunction with other teams. Scope: - Applies company policies and procedures to resolve routine issues - Works on problems of limited scope - Receives detailed instructions Your Roles and Responsibilities: - Process contracts according to client policies. - Assist in preparation of service termination processing via amendments. - Maintain an internal database with pertinent information, including legal documents. - Assist in preparation and revision of contracts that involve the purchase of sale of goods and services. - Handle the acquisition, distribution, and store of equipment and supplies. - Dispose of unclaimed property. - Assist in proposal planning and administration of contracts. - Prepare contract briefs and revisions summarizing contractual requirements and budgets. - Track authorizations and correspondence, maintaining detailed and organized files. - Prepare contract change notices, monitor contractor performance, including the reporting and status of contractor and owner deliverables. - Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules. - Perform closing activities as needed. - Track payments and deadlines. - Analyze and mitigate risk. - Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: - Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience - Builds stable working relationships internally - Follows standard practice and procedures when analyzing situations or data - Fluent in English language - High level of attention to detail - Ability to interpret complex information - Aptitude for technology and interest in learning/understanding systems & interpreting data - Accustomed to data input at high level of accuracy - Ability to manage high volumes and meeting deadlines - Highly organized with ability to manage multiple projects/tasks at a time - Customer aware/centric - Excel knowledge (including pivot tables and v-lookups) - Ability to work well in a team environment - Independently motivated - Understanding of how databases capture information - Ability to work accurately with large data sets Preferred Qualifications: - Physical Demand & Work Environment: - Must have the ability to perform office-related tasks which may include prolonged sitting or standing - Must have the ability to move from place to place within an office environment - Must be able to use a computer - Must have the ability to communicate effectively - Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $48,868.00 - $77,160.00 USD (Salary) - Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. - Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: - Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only - Dental provided through UHC - Nationwide Vision provided by UHC - Flexible Spending Account for Health & Dependent Care - Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) - Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera - Corporate Wellness Program provided by Goomi Group - Employee Assistance Program - Wellness Days 401k Plan - Basic and Supplemental Life Insurance - Short Term & Long Term Disability - Critical Illness, Critical Hospital, and Voluntary Accident Insurance - Tuition Reimbursement (available 6 months after start date, capped) - Paid Time Off (accrued and prorated, maximum of 120 hours annually) - Paid Holidays - Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

• Guide innovative teams to modernize solutions, drive business outcomes, and shape technology vision • Lead and mentor a team of architects, fostering a collaborative and inclusive environment • Translate complex business needs into scalable, secure, and compliant technical solutions • Integrate hardware, software, and network interfaces to form cohesive systems • Present architectural strategies and solution designs to senior leadership • Drive strategic negotiations across technology and application owners • Oversee the governance of architecture standards and best practices • Recommend new products and approaches to evolve Humana's technical infrastructure • Provide leadership in developing the organization's technical staff • Support the identification and mitigation of architecture drift