• Support new business and renewal underwriters, agents, customers, and internal staff across commercial and personal lines. • Respond to agent inquiries via phone, email, and other communication channels, offering guidance and information on commercial lines products. • Deliver high‑quality customer service in the daily servicing of new and renewal business. • Provide clerical support, quoting assistance, and other administrative activities as needed. • Process incoming and outgoing correspondence accurately and efficiently. • Maintain working knowledge of carrier coverage forms, automation systems, eligibility requirements, and program details. • Adhere to customer service standards outlined in procedure manuals, process documents, and leadership directives. • Document all relevant activity within the Agency Management System. • Perform additional duties as assigned.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers a unique opportunity to work remotely while receiving world-class mentorship and training. - Enjoy the freedom and flexibility to build your career from home or anywhere with a reliable internet connection. - Create a schedule that supports your lifestyle while still achieving professional growth. - Learn directly from experienced leaders who are invested in your success. - Participate in consistent education focused on communication, leadership skills, and personal growth. - Receive performance-based incentives and recognition for hard work. - Top performers are rewarded with exclusive incentives and experiences, including: - Leadership trips to destinations such as Cabo, Tulum, Las Vegas, and Cancun - High-value prizes like Jeep Wranglers, MacBook Pros, and Airbnb getaways - Advancement opportunities into leadership and management roles Qualifications - Strong communication skills, including active listening and problem-solving - A positive attitude with the ability to learn quickly and adapt in a fast-moving environment - Comfort working independently while also contributing to a collaborative team culture - A strong work ethic, self-discipline, and a genuine drive to succeed - Prior experience is helpful but not required—we value coachability, consistency, and commitment above all else How to Apply To be considered, please submit your contact information along with an updated resume for review. Qualified candidates will be contacted with next steps and additional details about the opportunity. In alignment with our commitment to community wellness, all interviews are conducted via Zoom video conferencing.

• Establish a trusted advisor/advocate relationship while onboarding new partners, by providing a flawless first experience as measured by engagement programs; • Own the Partner relationship for a large portfolio of accounts throughout the partner lifecycle, including leading partner meetings/communications virtually and in-person; • Maintain and cultivate a value-driven, collaborative partnership with partners; develop an understanding of partner objectives and KPIs and provide targeted coaching when KPIs are not being met; • Determine and share best practices representing both Xometry and Industry trends; • Interpret partner insights to drive change in product and act as a voice of the Partner to drive the Xometry strategic roadmap; • Respond to applicable Zen Desk tickets in accordance with our OLAs; • Receive, document and act on service escalations from Partners; • Create SOPs and prepare documentation to create an environment of standardization; • Act as a liaison between internal teams to ensure Partner needs are being met.

Job Title: Customer Service Representative - PM Shift Job Description Join our team as a Customer Service Representative in the National Campaigns Unit, where you will play a vital role in shareholder communications for public companies. This position focuses on supporting the Fall Proxy season, aiding companies in managing their annual meetings and voting processes. Responsibilities - Assist companies in communicating with shareholders about key voting issues such as board elections, executive compensation, and governance matters. - Distribute proxy materials and securely collect votes through online, mail, or phone channels. - Handle the printing and mailing of proxy statements, annual reports, and voting instructions. - Organize and run Board of Directors meetings, assisting with registration, vote tabulation, and post-meeting activities. - Engage in inbound, outbound, and email communication to address shareholder queries and assist with voting. - Clarify voting processes and provide paper copies of proxy statements upon request. Essential Skills - Proficiency in customer service and call center operations. - Strong interpersonal and communication skills. - Experience with Microsoft Office. - Ability to handle both inbound and outbound calls effectively. Additional Skills & Qualifications - Prior experience in sales is beneficial. - Professionalism in communication, both spoken and written. - Capability to work independently with minimal supervision. Why Work Here? You will be part of a global leader in financial and governance services, gaining valuable experience in the financial services and contact center space. Excelling in this role could lead to further opportunities and involvement in diverse campaigns. Our supportive work environment encourages personal growth and development. Work Environment This part-time position is predominantly evening-based, with working hours from Monday to Thursday, 6 PM – 11 PM EST, and Saturday, 12 PM – 6 PM EST. The role allows for remote work from anywhere in the US, except California. Ideal for those seeking s upplemental income, this position requires a high level of professionalism and communication skills. Job Type & LocationThis is a Contract position based out of Rutherfordton, NC. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.