• Establish a trusted advisor/advocate relationship while onboarding new partners, by providing a flawless first experience as measured by engagement programs; • Own the Partner relationship for a large portfolio of accounts throughout the partner lifecycle, including leading partner meetings/communications virtually and in-person; • Maintain and cultivate a value-driven, collaborative partnership with partners; develop an understanding of partner objectives and KPIs and provide targeted coaching when KPIs are not being met; • Determine and share best practices representing both Xometry and Industry trends; • Interpret partner insights to drive change in product and act as a voice of the Partner to drive the Xometry strategic roadmap; • Respond to applicable Zen Desk tickets in accordance with our OLAs; • Receive, document and act on service escalations from Partners; • Create SOPs and prepare documentation to create an environment of standardization; • Act as a liaison between internal teams to ensure Partner needs are being met.

Job Title: Customer Service Representative - PM Shift Job Description Join our team as a Customer Service Representative in the National Campaigns Unit, where you will play a vital role in shareholder communications for public companies. This position focuses on supporting the Fall Proxy season, aiding companies in managing their annual meetings and voting processes. Responsibilities - Assist companies in communicating with shareholders about key voting issues such as board elections, executive compensation, and governance matters. - Distribute proxy materials and securely collect votes through online, mail, or phone channels. - Handle the printing and mailing of proxy statements, annual reports, and voting instructions. - Organize and run Board of Directors meetings, assisting with registration, vote tabulation, and post-meeting activities. - Engage in inbound, outbound, and email communication to address shareholder queries and assist with voting. - Clarify voting processes and provide paper copies of proxy statements upon request. Essential Skills - Proficiency in customer service and call center operations. - Strong interpersonal and communication skills. - Experience with Microsoft Office. - Ability to handle both inbound and outbound calls effectively. Additional Skills & Qualifications - Prior experience in sales is beneficial. - Professionalism in communication, both spoken and written. - Capability to work independently with minimal supervision. Why Work Here? You will be part of a global leader in financial and governance services, gaining valuable experience in the financial services and contact center space. Excelling in this role could lead to further opportunities and involvement in diverse campaigns. Our supportive work environment encourages personal growth and development. Work Environment This part-time position is predominantly evening-based, with working hours from Monday to Thursday, 6 PM – 11 PM EST, and Saturday, 12 PM – 6 PM EST. The role allows for remote work from anywhere in the US, except California. Ideal for those seeking s upplemental income, this position requires a high level of professionalism and communication skills. Job Type & LocationThis is a Contract position based out of Rutherfordton, NC. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Title: Customer Service Representative - PM Shift Job Description Join our team as a Customer Service Representative within the National Campaigns Unit, where you will play a vital role in supporting shareholder communications for public companies. This project involves assisting companies with their Spring Proxy, helping them manage annual meetings and voting processes. Your role will include distributing proxy materials, collecting votes, and ensuring secure vote recording, all while providing exceptional customer service. Responsibilities - Assist in organizing and running Board of Directors meetings, which can be in person, virtual, or hybrid. - Handle inbound, outbound, and email responses related to shareholder communications. - Place outbound calls to shareholders during the PM shift to assist with voting and address inquiries. - Provide clarity and assistance to shareholders regarding the voting process and ballot items. - Manage requests for paper copies of proxy statements and update votes as needed. - Help shareholders understand and vote on key issues such as Board of Directors elections, executive compensation, mergers, proposals, and auditor ratification. Essential Skills - High School Diploma or GED required. - Minimum of 1 year of customer service experience in a contact center environment. - Minimum of 6 months of outbound call experience within the last 24 months. - Ability to persuade customers to complete tasks, such as casting their votes. - Clear and professional speaking voice. - Proficiency in Microsoft Office products and ability to toggle between systems using dual monitors. - Ability to read, speak, and take notes simultaneously during phone calls. - Capacity to work in a fast-paced and stressful environment, with strong de-escalation skills. Additional Skills & Qualifications - Experience in a contact center or call center environment. - Strong interpersonal skills and ability to communicate professionally with affluent customers. - Familiarity with using call scripts verbatim. Why Work Here? Join a globally recognized leader in transfer agency and stakeholder communication services. Gain valuable experience in the financial services and contact center space, with opportunities for future projects and career growth. Enjoy a flexible work schedule and the chance to work with prestigious clients, enhancing your professional skills. Work Environment Work remotely from anywhere in the US, except California, with a focus on PM shift hours: Monday-Thursday 6 PM – 11 PM EST and Saturday 12 PM – 6 PM EST. The role requires a professional demeanor with strong communication skills. Candidates must provide their own USB headset and second monitor, with internet speed requirements of at least 100 Mbps download and 10 Mbps upload. TEKsystems will provide a Dell laptop for work. Opportunities exist for part time income with potential for return projects and promotions based on performance. Job Type & LocationThis is a Contract position based out of Carolina Beach, NC. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Customer Service Hospitality – Reservations Remote (U.S.-Based) About the Role: Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Key Responsibilities: * Assist clients in selecting and booking hotels * Share accurate details on amenities, pricing, and availability * Manage and update reservation details * Communicate promptly and professionally via phone, email, or messaging Qualifications: * Strong communication and customer service skills * Professional, detail-oriented, and self-motivated * Basic computer skills and reliable internet connection * Hospitality or customer service experience is a plus What We Offer: * Flexible remote schedule * Full training and booking system access * Supportive team environment * Income-earning possibilities based on performance * Travel discounts and perks Apply today to help clients book their perfect stay with us! $20,000 - $75,000 a year