• Partner with stakeholders to define the problem, success metrics, and hypotheses; propose experiments and measure impact. • Build & maintain dashboards in Looker; ensure correctness of data, clarity, usability, and decision support. • Analyze process/product/platform performance (funnels, conversion, pricing effects) to improve revenue, margin, and quality. • Data requirements & QA: specify data needs, validate data quality, and collaborate with DWH on marts and metrics. • AI support: prepare datasets, support model evaluation, and help productize ML features; may contribute to ML projects. • Required ways of working: start with “why,” simplify, and treat analytics as a product. • Analytics: Track and analyze partner performance (capacity, claims, delay, fulfilment) to identify gaps and improve reliability and efficiency. • Partner Network Optimization: Design and monitor strategies for partner allocation, expansion, and order routing to balance supply and demand. • Forecasting: Build and maintain models to forecast partner capacity, fulfilment performance, and supply-related KPIs. • Operational Insights: Analyze process and lifecycle data to detect bottlenecks, improve throughput, and reduce costs or delays. • Dashboards & Data Products: Develop and maintain clear, actionable dashboards in Looker; ensure data quality and stakeholder adoption. • Experimentation & ML Support: Run A/B tests on operational changes; prepare datasets and support predictive models for supply optimization.

• Partner with stakeholders to define the problem, success metrics, and hypotheses; propose experiments and measure impact. • Build & maintain dashboards in Looker; ensure correctness of data, clarity, usability, and decision support. • Analyze process/product/platform performance (funnels, conversion, pricing effects) to improve revenue, margin, and quality. • Data requirements & QA: specify data needs, validate data quality, and collaborate with DWH on marts and metrics. • AI support: prepare datasets, support model evaluation, and help productize ML features; may contribute to ML projects. • Required ways of working: start with “why,” simplify, and treat analytics as a product. • Analytics: Track and analyze partner performance (capacity, claims, delay, fulfilment) to identify gaps and improve reliability and efficiency. • Partner Network Optimization: Design and monitor strategies for partner allocation, expansion, and order routing to balance supply and demand. • Forecasting: Build and maintain models to forecast partner capacity, fulfilment performance, and supply-related KPIs. • Operational Insights: Analyze process and lifecycle data to detect bottlenecks, improve throughput, and reduce costs or delays. • Dashboards & Data Products: Develop and maintain clear, actionable dashboards in Looker; ensure data quality and stakeholder adoption. • Experimentation & ML Support: Run A/B tests on operational changes; prepare datasets and support predictive models for supply optimization.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Implementation Delivery Lead (IDL) will help support the system development and testing for Channel Partner implementation clients. The IDL is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. - Work with the Implementation Leader to manage Implementation kick-off meetings, requirements discussions and status meetings with clients - Manage timelines through managing client expectations, anticipating possible issues and communicating turnaround times with reasonable delivery dates - Perform analysis and configure system as needed and lead the team with other bswift resources (product management, EDI) to meet client deliverables - Work with the Implementation Lead to analyze Benefits Class Matrix, Requirements Template, Rates, Permissions, Field Options, Site Text, Import files of Demographic and Benefit Data, Export of vendor files, and other items as needed - Configure system as needed based on clients requirements, testing new and existing system functionality to ensure accuracy of client system configuration - Work with Implementation Lead to train clients on new site and processes for implementation live date - Continuously refine and improve efficiency of the implementation process and proactively identify and mitigate project risks - Act as a coach and mentor for others on Channel Partner team - Research and resolve client inquiries regarding system and process issues, and test system enhancements based upon client needs - Help triage client issues and proactively consult clients on best practices and necessary system and process changes to achieve client goals Qualifications - 4-year degree in related field, or equivalent experience - 3+ years’ experience in account management - Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions - Ability to operate and make timely decisions in an ambiguous, fast-paced work environment - Must be able to quickly sort through complex subject material - Strong analytical skill-set and ability to effectively use data for strategy - Proficiency in Excel, VLOOKUPS, Pivot Tables is required - Experience in benefits administration system technology, payroll, HRIS or related software Benefits - Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. - Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. - Remote first, Office friendly environment! - Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. - Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. - Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. - Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. - Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves transforming data into actionable insights and collaborating with diverse teams to implement automated reporting and enhance analytical tools. - Work with internal teams and external partners to assess automation needs - Take lead on projects while driving process evolution for efficiency - Ensure data quality through proactive validation and discrepancy checks - Manage data visualization tools and create recurring reports - Build credibility by exceeding expectations for stakeholders - Develop documentation and best practices for onboarding Qualifications - 5+ years of relevant work experience Requirements - Expertise in data visualization tools like Tableau, Google Sheets, Looker - Advanced SQL development and troubleshooting skills - Fluency in complex data ecosystems and data lineage tracing - Experience with Digital Marketing data - Proficiency in scripting languages such as JavaScript - Familiarity with data extraction and storage tools like MS SQL Server, Big Query - Knowledge of data transfer tools and secure storage methods - Experience with cloud platforms like GCP - Strong organizational, written, and communication skills - Ability to manage multiple tasks within deadlines Benefits - Healthcare, Dental, and Vision coverage - 401k plan with matching - Paid Time Off (PTO) - Paid Company Holidays - Parental Leave