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GiveDirectly is a nonprofit organization that provides a platform for governments, foundations, and individuals to make cash donations directly to poor households throughout Africa
Senior Program Manager
Location
United States
Posted
94 days ago
Salary
$109.2K / year
Seniority
Senior
Job Description
Senior Program Manager
GiveDirectly
• Fully own end-to-end design, planning, and execution of cash projects, and coordinate with external and internal stakeholders to ensure successful end-to-end execution • Design and build operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service) • Manage partnerships with vendors, subgrantees, subcontractors, and other external parties to support implementation • Define, track, and report operational and efficiency metrics • Identify and de-risk operational vulnerabilities (e.g. fraud, brand risk etc) • Motivate teams and directly manage team members (U.S. Manager/Associate) whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support • Identify and advance macro-level improvements in U.S. operations, program management, and reporting processes • Collaborate closely with the Grants team to develop processes that ensure U.S. project funding strategies are operationally viable and minimally burdensome to internal and external stakeholders • Resolve conflicts between program needs and funding rules, escalating risks early with clear options and trade offs • Ensure clear communication and reporting to state agencies, fiscal intermediaries, and major institutional funders on compliance and execution • Collaborate closely with the Fraud and Safeguarding teams to ensure projects always put Recipients First, bringing a systems lens to combating fraud and harm • Establish internal controls, approval workflows, and documentation standards that ensure on-the-ground program operations are responsive to reporting requirements • Establish and maintain high quality relationships with donors and operational partners • Drive communication and alignment across a variety of internal and external stakeholders including GiveDirectly senior management, donors, operational partners, researchers, and payment providers • Collaborate with U.S. Country Director and Partnerships team to drive donor conversations and position GiveDirectly as a leader in the US cash space • Conduct operational diligence, feasibility, and risk assessments for pilots and proposals
Job Requirements
- 4 to 7+ years of experience managing large scale program delivery in complex funding environments, including restricted public funding sources
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- Proven ability to translate regulatory and contractual requirements into practical operational systems that center recipients
- Experience working cross functionally with finance, grants, and partnership teams
- Clear communicator who can work with state agencies, funders, and internal leaders.
- Detail oriented without losing sight of program outcomes and timelines.
- Comfort operating in ambiguity, with strong judgment and comfort managing complex risks
- Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing”
- Strong technical skills, including data analysis and appetite for evaluating and stress testing third-party tech platforms and tools
- An excitement and energy for the work we do and for collaborating with others
- A proclivity for giving and gracefully receiving direct, honest, and constructive feedback
- A minimum of 3-4 years experience in a top private or public sector organization
- Language Requirement: English, additional languages like Spanish and Arabic a plus
Benefits
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary
- A robust health benefits plan (exact details will vary by country)
- Unlimited PTO (that we encourage staff to take!)
- Desk allowance and flexible work location
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