This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Paralegal with a talent for customer service within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. - Legal Drafting/Review: Manage the process of drafting legal language to fit customer requirements and prepare documents for manager review before sharing with clients. - Customer Service: Handle requests from users and leads regarding services and account management, ensuring quick and correct responses. - Tech Setup Support: Assist customers in setting up connections between their source code management platform and ensure proper administration on our side. - Sales Support: Work with leads who have questions, guiding them about our service via email and website chat. - Report Drafting: Draft reports based on customer information and send them back to clients. Qualifications - Prior experience in customer success or similar role is preferred - Proficiency in drafting legal documents - Exposure to working with diverse companies of varying sizes and industries Requirements - Analytical thinking and a proactive attitude - Excellent written English communication skills - Proficiency in modern web tools like Google Docs and similar platforms - Highly organized with a strong attention to detail - Comfortable adapting and multitasking in a fast-paced environment Benefits - Passionate and fun-loving colleagues - Startup mindset with ample opportunities for growth - Regular team activities and gatherings - Comprehensive onboarding process with a dedicated ramp-up period - A supportive team that values open communication and direct feedback - A chance to excel in your career and make a difference Company Description Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Tech-savvy Paralegal within the Customer Success team, this role is pivotal in ensuring customers attain their desired outcomes using our product or service. This responsibility is crucial for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality. - Legal Drafting/Review: Manage the process of drafting legal language to fit customer requirements and prepare documents for manager review before sharing with clients. - Customer Service: Handle requests from users and leads regarding services and Codekeeper account management, ensuring quick and correct responses. - Tech Setup Support: Assist customers in setting up connections between their source code management platform and ensure proper administration on our side. - Sales Support: Work with leads who have questions about our service, guiding them via email and website chat. - Report Drafting: Draft reports based on customer information and send them back to the customers. Qualifications - Prior experience in customer success or a similar role is preferred. - Proficiency in drafting legal documents. - Exposure to working with diverse companies of varying sizes and industries. Requirements - Analytical thinking and a proactive attitude. - Excellent written English communication skills. - Proficiency in modern web tools like Google Docs and similar platforms. - Highly organized with a strong attention to detail. - Comfortable adapting and multitasking in a fast-paced environment. Benefits - Passionate and fun-loving colleagues. - Startup mindset with ample opportunities for growth. - Regular team activities and gatherings. - Comprehensive onboarding process with a dedicated ramp-up period. - A supportive team that values open communication and direct feedback. - A chance to excel in your career and make a difference. Company Description Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art software escrow solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our app. How to Apply Please send an application that speaks directly to how you would like to fill this position. There are no right answers or expectations. Show us your role in our company’s future and our role in yours. Address some of the work we do. Introduce yourself as a colleague. Feel free to respond in either Dutch or English.

• Ser el punto de contacto inicial con los clientes: llamadas, correos y coordinación general. • Administrar calendarios de abogados/paralegales (reuniones, llamadas, fechas clave, Zoom). • Mantener archivos digitales organizados y asistir en la preparación básica de documentos. • Apoyar tareas administrativas (data entry, escaneo, correspondencia, e‑filing bajo instrucciones). • Colaborar con abogados, clientes, prestamistas y terceros para asegurar seguimiento oportuno.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position requires the ability to work Pacific Time Zone business hours (9:00 am to 5:00 pm) on a remote basis to support our California offices. Experience handling California cases is a plus, though not required. - Oversee and coordinate a high-volume General Liability docket for a Senior Managing Partner. - Serve as primary liaison between attorneys, legal administrative assistants, and other paralegals to ensure efficient case management. - Manage multiple complex litigation matters simultaneously. - Monitor case filings and provide detailed assessments to attorneys. - Draft and prepare initial drafts of various pre-trial motions, dispositive motions, and other pleadings. - Review and evaluate discovery documents including medical records, sales documents, employment records, and other case materials. - Compose case assessments and evaluations for review by associates and partners. - Record and submit contemporaneous billable time in accordance with firm policies. - Perform intensive administrative work and procedural tasks related to case management. Qualifications - Minimum of 5+ years of General Liability Defense litigation experience. - Bachelor’s Degree required. - Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel), Westlaw, PACER, and File & Serve Xpress. - Experience handling California litigation is strongly preferred. - Demonstrated ability to manage a large caseload with a high degree of accuracy and attention to detail. Requirements - Attendance & Punctuality: Consistently arrive at work and meetings on time; ensure responsibilities are covered when absent. - Communication: Excellent written and verbal communication skills, with the ability to interface effectively with attorneys, other paralegals, and legal administrative assistants. - Organization: Strong organizational skills and ability to prioritize tasks and meet deadlines in a dynamic environment. - Customer service: Respond promptly to attorney and client requests for service and assistance; meet commitments. - Dependability: Follow instructions, complete tasks on time, work independently, and commit to the hours necessary to meet deadlines. - Teamwork: Contribute to building a positive team spirit and support the success of colleagues. Personal Attributes - Ability to work efficiently in a fast-paced environment. - Highly organized with strong attention to detail. - Self-motivated and capable of independent work. - Excellent verbal and written communication skills. - Professional in interactions with a wide variety of individuals. - Skilled in prioritizing and managing multiple tasks. - Consistently punctual with excellent attendance. - Flexible and willing to assist wherever needed. - Demonstrates understanding of and adherence to firm policies and procedures. - Comfortable working in a high-volume, deadline-driven environment with shifting priorities. - Strong problem-solving skills. Benefits - MG+M offers a hybrid work environment, competitive compensation and a comprehensive benefits package including medical, dental, vision, life, disability, and 401(k).