Zinda Law Group, PLLC

• Open new cases in the system and set up case for initial stages • Ensure medical records and investigation items are ordered • Assist clients with medical scheduling • Calendar deadlines and important dates • Draft correspondence • Assist with preparation of demands • Assist with event scheduling • Assist with pre-litigation event preparation • Organize and maintain legal files • Assist with office administration • Assist with potential client intake • Client communication and interaction to help answer questions and convey information about the case

• Process medical records and billing requests from attorneys • Draft and submit medical records and billing requests for retrieval • Track and process received medical records and bills • Follow up on pending requests • Follow up on requests that need additional information or documentation for completion • Work closely with the team to update them on status of medical records • Ensure all policies and procedures are followed and completed • Ensure completion and accuracy of received records, and troubleshoot any issues with incomplete records • Communicate with teams to address any issues regarding records; Communicate with providers • Verify all Provider information • File management including keeping all files organized and filing mail and faxes daily