At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Principal Solution Architect for Liquid Cooling Solutions will specialize in the pre-sales design, and recommendation of advanced cooling architectures for high-density environments. This individual will be a subject matter expert in direct liquid cooling (single-phase and two-phase), cooling distribution units (CDUs), and integration of cooling systems with compute and IT hardware from core manufacturers. They will work closely with sales, engineering, data center operations, and customers to design optimal thermal management solutions that improve performance, reliability, and energy efficiency. What you will do - Technology Leadership Acquires deep technical depth in their role; Is the "Go To" person for the solution, both technically and strategically; is on the forefront of their solution(s) and the implications for CDW offerings. - Performs a lead role in executing the "Go-to-Market" for new offerings. - Designs technical solutions not only considering the customer’s infrastructure but also the business limitations and opportunities; operates comfortably beyond standard approaches to satisfy the needs of all the stakeholders. - Reviews peer’s designs for quality and accuracy. - Determines and defines services that complement and/or round out proposed hardware and software engagements, estimates required engineer effort. - Operates beyond a ‘self’ focus for the benefit of the team and the practice to better CDW’s technology leadership, execution, and overall relevance to our customers - Develops standardized templates of deliverables, including the SOW framework, tools, demo lab and scripts, and services calculation (Calc) - Provides leadership to equip CDW to deliver the solution at a high level of quality. - Communicates and trains the team on changes in technologies, procedures, solution implementations and approaches. - Develops training materials for team members to use with CDW audiences. - Promotes a culture of knowledge sharing and collaboration by organizing knowledge bases, contributing regularly, and encouraging team members to contribute. - Coaches and mentors team members to improve their technical, consulting, and sales skills. - Acts as a resource to FSAs for advice and recommendations on technical design issues and product choices. - Conducts technical assessment and expertise evaluations during the candidate selection process. - Assist managers with new hire FSAs’, leads shadow assignments; proactively provides assistance and guidance to new hires to accelerate productivity. - Sales Follows up on implemented solutions and identifies new opportunities that complement the work that was completed. - Advises team members and sales prior to customer calls and/or sales strategy sessions. - Assists customer in understanding their equipment maintenance contracts, upgrade needs, and renewals; analyses the most cost-effective approach for the customer (e.g. renew the contract or purchase new equipment and contract.) - Incorporates financing (through manufacturer or third party) as part of the sales proposal and discussion; look beyond the current infrastructure/problem toward a three to five year roadmap. - Articulates to customers the ITS Practice (Integrated Technology Solutions) value proposition to customers, account managers, and partners and uses it to generate additional revenue opportunities to CDW. - Guides (compares and contrast) customers in their decision making within all tiers of cooling technologies as well as with external competing technologies/solutions and monitor and advise on emerging technologies. - Initiates new event ideas; collaborates with Partners and Sales to design events that can be replicated by other FSAs; secures funding to support CDW customer events. - Delivers presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats. - Develops presentation content for the team - Delivers presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats. - Develops assessments improvements and demos for FSAs to use as sales tools, identifies new ideas for cross-sell opportunities, teaches FSAs in Sales on how to use these tools. - Collaborates with Partners, Inside Solution Architects (ISA), and Account Executives (AE) to drive mapped opportunities; fine tunes strategies and approaches to achieve greater sales results. - Operates in a regular cadence with multiple partners to educate, plan, and execute on joint strategies in collaboration with multiple stakeholders (ISA, AE, Sales Manager, Field Sales); understands partner alignment in geography and leads customer opportunity mapping exercises; coordinates on-site partner visits. What we expect of you - Bachelor’s degree in Engineering, Thermal Sciences, or related field (or equivalent experience). - Seven-year minimum technical pre-sales or technical architecting experience - Deep understanding of direct liquid cooling systems: single-phase and two-phase; familiarity with design tradeoffs, coolant flow, pressure, reliability, safety. - Experience with CDUs: design, selection, deployment, and monitoring. - Strong familiarity with compute and networking hardware thermal and mechanical requirements (servers, switches, rack systems). - Stay up to date on products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature, seminars, and online training - Proven project management skills - Proficient in Microsoft office applications - Proven success and experience selling technologies solutions and services - Knowledge and proven success of engaging and working with sales teams - Ability to execute on territory goals and metrics - Ability to adapt and change to the business needs of the practice and team coverage model - Strong interpersonal and presentation skills, including consulting skills - Strong oral and written communication skills - Strong passion for learning and teaching others - Motivated and self-starting - Ability to think creatively and come up with proactive ideas that will increase sales - Strong problem solving skills - Must be able to communicate effectively and in a constructive manner with management, peers and coworkers - Pay range: $145,600 - $205,000.00, depending on experience and skill set - Annual bonus target of 25% subject to terms and conditions of plan - Benefits overview: https://cdw.benefit-info.com/ - Salary ranges may be subject to geographic differentials We make technology work so people can do great things.     CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.      CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Risk Solutions team is currently seeking a Senior Risk Solutions Consultant in our Northeast territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement. POSITION OVERVIEW: Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds. IN THIS ROLE, YOU WILL: - Conduct field surveys on prospect and existing policyholders and writes reports for underwriting. - Creates and delivers loss analysis. - Develop and deliver meaningful service solutions. - Create and follow up on essential recommendations. - Develop effective relationships with underwriting and agency partners that drives continual collaboration. - Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls. - Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions. - Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment. - Coach / mentor newer in career staff as appropriate. WHAT YOU NEED TO APPLY: - At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier. - Strong Service Account experience. - B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent. - Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction. - Strong to exceptional communication skills, both verbal & written. - Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM. - Strong to exceptional analytical & problem-solving skills. - Demonstrated project management skills. - Ability to work in a dynamic environment on multiple projects, tasks or assignments. - Results focused. Key Measures of Success: - Quality of work product – both survey and service - Productivity - Timeliness - Partnership with underwriting and agency partners - Innovative ideas and implementation for quality and efficiency gains - Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts. Physical Demands and Work Environment: - Ability to use a personal computer and other standard office equipment. - Ability to work in a fast-paced environment. - Ability to travel as necessary. - Ability to sit and/or stand for extended periods. - Ability to walk through customer buildings and facilities. - Ability to climb a ladder to various heights and maintain balance while performing work tasks. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

About InvoiceCloud: InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Position Overview InvoiceCloud is a leading provider of cloud based billing and payment solutions, delivering scalable, secure, and highly reliable integrations that power our rapid growth. As we continue expanding both organically and through acquisition, our integration architecture and execution capabilities are critical to increasing our addressable market and supporting hundreds of millions of annual transactions. The Director of Solutions Engineering is responsible for leading the strategy, architecture, delivery, and operational health of InvoiceCloud’s integration portfolio. This leader serves as the primary subject matter expert for integration architecture and engineering, working cross functionally with Product, Software Engineering, Sales, Alliances, and Services leadership. This is a hands on leadership role that blends technical depth with operational excellence and team development. The Director will build and scale a high performing Solutions Engineering organization that delivers repeatable, cloud native integrations to customers and technology partners in a scalable and cost effective manner. Mission and Why This Role Is Impactful Lead and scale a world class Solutions Engineering organization that designs, delivers, and supports secure, scalable, and repeatable integrations across cloud, on premise, and hybrid environments. Enable company growth by expanding integration capabilities, accelerating time to market, and ensuring operational excellence across the integration lifecycle. Integration excellence is foundational to InvoiceCloud’s ability to scale. The Director of Solutions Engineering will directly impact revenue growth, partner expansion, operational efficiency, and customer experience. This role shapes how our platform connects to the broader ecosystem and ensures our technology strategy supports our long term vision. Key Responsibilities Strategic Leadership - Define and evolve the integration strategy aligned to company growth objectives. - Establish and maintain a scalable integration architecture framework that supports rapid partner expansion and product innovation. - Collaborate with the CTO, VP of Software Engineering, VP of Sales, VP of Alliances, and VP of Services to align roadmaps and release planning. - Identify opportunities to standardize, templatize, and productize integrations to improve margin and reduce implementation timelines. - Define and execute an AI strategy within Solutions Engineering that leverages automation, intelligent mapping, and generative tooling to accelerate integration discovery, design, and documentation while improving quality and consistency. - Identify and implement AI driven capabilities such as predictive integration scoping, anomaly detection, and performance optimization to improve delivery velocity, reduce defects, and enhance scalability across the integration portfolio. Integration Architecture and Delivery - Own the design, planning, and execution of integration initiatives across customers and partners. - Ensure best practices in API design, security, identity management, data exchange, and performance optimization. - Maintain technical governance standards that ensure reliability, scalability, and compliance across all integrations. - Partner with Product and Engineering to influence platform capabilities that enhance integration velocity and repeatability. Operational Excellence - Establish and continuously improve integration discovery, estimation, documentation, and deployment processes. - Develop metrics and reporting to track portfolio health, throughput, quality, and customer impact. - Ensure seamless transition from implementation to operational support with clear ownership and documentation. - Drive continuous improvement initiatives across tools, processes, and methodologies. Team Leadership and Talent Development - Build, mentor, and retain a high performance Solutions Engineering team. - Foster a culture of accountability, technical excellence, collaboration, and transparency. - Recruit top engineering and technical services talent. - Provide hands on coaching and technical guidance where appropriate. - Develop succession planning and career growth paths within the organization. Cross Functional Partnership - Serve as the executive escalation point for complex integration challenges. - Collaborate with Sales and Alliances to support pre sales technical strategy for key partners. - Partner with Services and Conversions teams to ensure seamless execution and alignment. - Communicate clearly and consistently with stakeholders at all levels of the organization. Qualifications Experience - 10 or more years of engineering or technical services experience, with a strong record of delivering cloud based solutions. - At least 3 years of experience leading engineering or technical services teams. - Extensive experience integrating SaaS platforms across public cloud, on premise, and hybrid environments. - Demonstrated experience scaling integration portfolios in high growth environments. Technical Expertise - Deep expertise in REST, SOAP XML, ETL, identity management, OAuth, SAML, and secure API design. - Experience with at least one major public cloud provider. - Strong understanding of distributed systems, transactional databases, caching systems, and API frameworks. - Experience across compute, storage, networking, monitoring, and infrastructure security domains. - Solid grounding in security best practices and compliance requirements. - Experience in financial systems, payments, banking, or regulated enterprise SaaS environments preferred. Leadership Competencies - Strong strategic thinking and systems level problem solving. - Excellent collaboration skills across technical and business teams. - High emotional intelligence and executive presence. - Clear and compelling communicator with both technical and non technical stakeholders. - Ability to drive execution while maintaining architectural discipline. - Curious, proactive, and continuously improvement oriented. Success Metrics - Reduction in integration delivery cycle time. - Increased reuse and standardization across integration assets. - Improved integration portfolio margin and scalability. - High partner and internal stakeholder satisfaction. - Strong team engagement and retention. - Reliable and secure integrations with minimal post go live incidents. Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range $200,000—$220,000 USD InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com. Click here to review InvoiceCloud’s Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

• Design end-to-end architectures for GenAI and LLM-based solutions across multiple use cases • Translate business and technical requirements into clear and scalable solution designs • Collaborate closely with engineering and platform teams to guide implementation and reduce delivery risks • Create reusable architectural patterns including agents, pipelines, and orchestration layers • Support feasibility assessments, POCs, and MVP planning across multiple initiatives • Contribute to architectural governance and evolving platform standards • Participate in architecture discussions and guide teams on best practices for GenAI systems