• Create innovative, thought provoking, and highly leveraged research content • Develop new research and ideas through thought leadership • Demonstrate thought leadership in establishing research positions across a team of analysts • Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions • Support Research and Sales

• Manage supplier maintenance fee collections end-to-end • Resolving billing discrepancies and processing refund requests • Develop and implement collection strategies • Investigate and resolve billing issues and payment disputes • Work closely with cross-functional teams and supplier partners • Identify and execute enhancements to supplier communication and workflows • Review and present monthly fee collection reports

• Develop and manage supplier relationships for Echo across the product life cycle, starting from design and development through commercial production. • Collaborate with R&D engineers, cross-functional core team and suppliers during new product development process to develop critical medical devices, components, materials or other based on product and company need. • Engage and utilize processes to coordinate New Product Development (NPD) initiatives including but not limited to ensure quality, cost, delivery and risk reduction activities with suppliers. • Conduct Make vs Buy analysis, supplier selection, develop sourcing strategies, negotiate agreements (i.e., NDA, Development, Supply), PO management and manage supplier relationships to deliver predictable supply & competitiveness. • Provide Project Mgmt. for Sourcing deliverables, working with overall project managers, communication with cross-functional groups and suppliers to track performance and highlight risks. • Facilitate workshops with both internal partners and suppliers to utilize DFx strategies and tools (manufacturability, supply chain, etc.) along with component plans to drive quality and reliability of parts. • Responsible for the identification, reduction and mitigation of risk, improving timelines and developing lasting relationships that are critical to meeting business and technical challenges. • Track supplied component quality, supply risk, material cost, response / lead time for new products. • Partner with suppliers to develop launch plans ensuring materials, labor and capacity is in place to meet demand. • Develop methodology and manage the SRM (supplier relationship management) operating system for on-going supply working with supply partners (i.e., agreements, business reviews, technical meetings, etc.) • Drive continuous improvement activities with suppliers

Role Description This position is located in the Contracts and Grants Directorate, Chief Operating Officer. The position description number for this position is 362609. This is a non-supervisory, bargaining unit position. The incumbent of this position will work a Maixiflex, Compflex or flexitime work schedule. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. - This permanent position is eligible for 100% distant or local telework. - The salary range advertised is for the Washington, DC area and may be adjusted based on the geographic locale of the selected applicant(s). - Selectee(s) will not be eligible for relocation expenses in the event the Library determines the position is no longer suitable for distant telework. - Maintains work logs, tracks assignments, and keeps supervisor informed to ensure timely action, response, or completion. - Provides customer support, receives a variety of requests for program related information or data, and independently gathers data, prepares reports, and makes recommendations to the supervisors consistent with established practices. - Integrates several types of software such as spreadsheet, database, or word processing to generate specific working documents and forms and reports. - Selects an appropriate application and format for producing program support materials to meet specific requirements. - Tracks the status of contracts and orders using the Library's financial system and corresponding paper files through contacts with contract staff, contracting officer representatives, financial points of contact and contractors. - Assembles contract file information and enters data into the Library's financial system. - Gathers and consolidates procurement information to assemble and prepare management reports. - Recommends and assists in the development of automated procurement procedures. - Reviews reports and researches errors or conflicting information in procurement documentation. - Reviews contract files for inclusion of specific documents or clauses as defined in procedures. - Checks invoices against contracts to confirm administrative information and contract terms are consistent with standard policies and federal databases (e.g. Momentum, System for Award Management, etc.). - Investigates and resolves routine or recurring discrepancies related to item and/or price differences, obligations and expenditures, quantities, and similar problems. - Identifies the reason for the discrepancy and initiates action to correct records and documents. - Reviews offers for a variety of commercial items and indicates whether exceptions were taken to solicitation terms and conditions and whether offerors have submitted all required information. - Selects and completes appropriate form letter for use to notify offerors of award, non-selection, late submission, or other formal communications. - Prepares, verifies, and closes-out procurement documents, files, reports, or records in accordance with Federal Acquisition Regulations (FAR) and Library procedures. - The incumbent communicates with Library service units and contractors to confirm that performance is complete and final payment has been made and initiates the close-out action in the Library's financial system. - The incumbent prepares the file for archival storage and stores in accordance with NARA regulations and Library procedures. Qualifications - Ability to provide procurement and contract administration support. - Ability to provide office systems support. - Ability to plan and organize work assignments and set priorities in order to meet deadlines. - Ability to interact with others. - Ability to communicate effectively other than in writing. Requirements - Library of Congress employees are prohibited from using illegal drugs, including marijuana. - The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. - In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Benefits - A career with the U.S. government provides employees with a comprehensive benefits package. - As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. - Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.