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Account Manager

Location

United States

Posted

88 days ago

Salary

$110.5K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Account Manager

Everyday Speech

• Build and manage relationships with educators, school administrators, and district leaders across your assigned portfolio of accounts. • Grow adoption of Everyday Speech within existing districts by identifying opportunities to introduce the platform to additional schools, departments, and educator teams. • Support educators in successfully using the platform by providing training, best practices, and guidance that strengthens long-term adoption. • Monitor account health, usage trends, and engagement data to identify opportunities for growth and proactively support retention and renewals. • Share usage insights and impact reports with district stakeholders to demonstrate value and guide renewal and expansion conversations. • Collaborate with the Mid-Market, Customer Success, Clinical, and Product teams to remove roadblocks and ensure districts receive maximum value from Everyday Speech. • Contribute to account renewals and expansion opportunities through proactive relationship management and ongoing value delivery.

Job Requirements

  • Experience managing customer relationships in SaaS, EdTech, or a client-facing environment
  • Strong communication and presentation skills with the ability to engage teachers, administrators, and district decision-makers
  • Ability to analyze usage data and translate insights into meaningful conversations with stakeholders
  • Experience delivering product training, onboarding, or professional development for customers
  • Strong organizational and time management skills with the ability to manage multiple accounts and priorities simultaneously
  • Strategic thinking with the ability to balance immediate needs with long-term account growth
  • Empathy for the challenges educators face and a genuine interest in supporting student outcomes
  • Knowledge of or passion for the K-12 education space is highly valued.

Benefits

  • Cigna Health Insurance – 100% premium coverage for team members & dependents
  • Dental & Vision Coverage – 100% premium coverage for team members & dependents
  • 3% Employer-Match on 401(k)
  • $50K Life Insurance / AD&D
  • Flexible PTO Plan & Sick Leave Policy
  • 16 Weeks of Paid Parental Leave
  • Home Office Reimbursements
  • Book & Learning Stipend
  • Meaningful Employee Experience Initiatives
  • Every Other Friday Off After 90 Days!

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