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Sales Support Associate
Location
Pennsylvania
Posted
99 days ago
Salary
0
Seniority
Mid Level
Job Description
Sales Support Associate
Crump Roofing
• Produces qualified illustrations and provides presale support to meet producer objectives in a timely manner. • Provide product and carrier information to the producer groups as well as internal staff. • Maintain detailed product and financial knowledge on all carriers. • Develop a working knowledge of important software packages (internal and carrier). • Run appropriate illustrations based on knowledge of the competitive life insurance environment. • Provide producers with illustrations and other marketing materials they may need. • Proactively follow-up on all presale activity. • Document requested illustrations for sales follow-up utilizing a CRM system. • Participate in educational development to gain an understanding of the competitive market, product, and industry trends via internal and carrier training. • Maintain departmental illustration workflows and SLA's on phone and illustration turnaround time.
Job Requirements
- Effective interpersonal and written communication skills
- Ability to provide excellent customer service to both internal and external customers
- Effective time management skills
- Ability to prioritize and accomplish multiple tasks simultaneously
- Capable of working independently as well as in a team environment
- Ability to work in a self-directed fashion
- Experience with PCs in a Windows environment
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
- Ability to analyze problems and develop solutions
- Ability to communicate with individuals at all levels of the organization
- Bachelor's degree or equivalent education, training and work-related experience
- Excellent telephone etiquette skills
- Ability to display maturity, competitiveness, and a good work ethic
- Demonstrated knowledge of Insurance industry, product and sales processes
Benefits
- PTO
- medical
- dental
- vision
- retirement savings
- disability insurance
- life insurance
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Job Overview The CHANCE® brand originated with the 1907 founding of A. B. Chance Company. Originally a manufacturer of anchors, CHANCE purchased Tip Tools Co. in 1937, which would later become CHANCE® Lineman Grade Tools™. Over the course of nearly 120 years, CHANCE has delivered pole line hardware, switches, cutouts and fuse links in addition to anchors, foundations, hot line tools, fiberglass and rubber products. Acquired by Hubbell® in 1994, the CHANCE brand is proudly manufactured in Centralia, Missouri, Leeds, Alabama and Juarez, Mexico. Promotion of CHANCE® Tools and related products through show-and-tell demonstrations, presentations and training; representation of company at Live Line Training schools, collaborative meetings, trade shows, IOUs, and other customer and end user events. This position will ideally be based in the Midwestern or Northeastern United States and will require up to 70% travel. #LI-SL1 A Day In The Life - Provide distribution and transmission live line tool demonstrations and training up to 500KV. - Provide classroom and field training; working alongside of students whether climbing a structure or working from a bucket. - Conduct seminars on Equipotential grounding, care and maintenance of tools, testing and other related live line tool topics. - Provide detailed sales and application training to HPS customers, distributors and company sales representatives on the complete line of CHANCE Tools and related products. - Attend and support Line Technician Schools and Training Events with the demonstration trailer and tool samples, showing specific tool products applicable for those situations. - Keep trailer neat and stocked with tool samples and vital handout literature for sales promotion and tool demonstrations. - Attend trade shows and industry meetings as the need arises. - Travel both domestically and internationally up to 70% of the year. - Speak and present to small and large groups. - Report technical and competitive developments and customer requirements. - Keep advised of applicable state and federal safety regulations. - Represent the CHANCE brand and HPS always in a professional manner, both on and off the job. Other duties as assigned. What will help you thrive in this role? - Minimum 15 years’ experience as a Journeyman Lineman. - Significant practical experience with distribution and transmission voltages, substations and underground. - Experience with Live Line Rubber Gloving, Hotsticking, Barehanding, and temporary Grounding. - Experience working from structures and buckets - Experience providing training to other linemen. - Ability to travel up to 70% and work remotely. - CDL required. - Bilingual in English and Spanish is helpful. - Mobility required for travel to various domestic and international locations. Ability to demonstrate tool related products, including, but not limited to, lifting (up to 75 pounds), walking, climbing utility poles and towers, and the general dexterity required to use hand tools. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
TITLE: DIRECT LOAN PROCESSOR SPECIALIST I STATUS: NON-EXEMPT REPORT TO: SUPERVISOR – DIRECT LENDING DEPARTMENT: CONSUMER DIRECT LENDING OPERATIONS JOB CODE: 11220 PAY RANGE: $21.10 - $23.00 HOURLY GENERAL DESCRIPTION: As a Direct Loan Processor Specialist I, your primary objective will be to provide prompt, efficient and accurate service to our members and co-workers from the application stage through the funding process on consumer loans. You will be responsible for managing a large volume of inbound and outbound consumer loan-related calls from members and co-workers daily. With the ability to multi-task in a fast-paced environment, you will be expected to actively listen to members, respond to their queries and concerns, and always deliver outstanding member service. As a Consumer Direct Lending Specialist I, you will support Member Service and Branch employees with complex loans, questions, or escalations. As a Direct Loan Processor Specialist I, you should have excellent verbal and written communication skills, attention to detail, and a strong commitment to accuracy and compliance with laws and regulations related to credit union compliance. TASKS, DUTIES, FUNCTIONS: - Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. - Manage a high volume of inbound and outbound loan-related calls effectively and simultaneously manage loan applications. - Continuously develop yourself to solve problems and improve department performance. - Foster a positive work environment by actively listening to and responding to member and co-worker needs with a courteous and helpful attitude. - Analyze data, research, and collect documentation, and prepare loan documents with minimal errors. - Obtain and verify required Department of Motor Vehicles (DMV) documentation to properly record the company's lien on loan collateral. - Collaborate with peers across different departments to carry out key steps in the loan application process. - Audit various operational documents, including executed loan documents, and reports to ensure proper procedural compliance, accuracy, and authenticity. - Maintain a working knowledge of Golden 1 lending policies and procedures to ensure compliance. - Conduct supportive tasks including email correspondence, answering TEAM chat queries, conducting consumer loan fulfillment audits, providing assistance for escalated calls and branch emails. - Identify and mitigate potential fraud, suspicious activity, and identity theft. - Conduct member interviews, perform financial calculations and analysis on Proof of Income, and gather information to satisfy loan conditions in order to determine suitability for loan funding. - Prepare loan documents and send them to members for signing and prepare approved loans for disbursement accordingly. - Constantly develop critical thinking skills and enhance departmental performance. - Monitor Outlook emails and TEAM chats efficiently, quickly collaborate in real-time, and respond promptly. - Participate in video conferencing and online meetings while being comfortable in a virtual office culture. - Provide effective oral and written communication skills to aid other employees and proactively follow up on member inquiries and concerns via Web Messaging or phone taking care to ensure proper grammar and a professional tone. - Provide exceptional customer service to Golden 1 members, dealerships, and outside finance companies. - Perform other tasks as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: - At least three years of experience working in a busy call center environment where high call and loan application volume are the norm preferred. - Strong multitasking skills with excellent mindfulness and accuracy. - Exceptional verbal and written communication skills, including the ability to articulate technical information in a clear and concise manner. - Strong knowledge retention and recall abilities to provide quick and accurate information to callers. - Ability to handle pressure and remain calm in challenging situations with frustrated callers. - Fast and efficient workstyle to accommodate high volume of calls while maintaining high quality customer support. - Empathetic and friendly approach to gain customers' trust and establish positive rapport. - Excellent organizational skills to multitask and manage various duties, such as note-taking, knowledge base checking, and LPQ/DataSafe system updating, while speaking with callers. - Knowledge of DMV titling and lien filing is a plus. - Familiarity with Microsoft Office programs. - Ability to identify and mitigate potential fraud, suspicious activity, and identity theft. - Initiative-taking individual with a can-do attitude and a willingness to take on any task required to meet or exceed team goals and objectives. - A collaborator with exceptional customer service skills and a commitment to providing a positive experience for Golden 1 members. - Knowledge of auto loans, and personal loans is a plus. - The successful candidate has experience working in a high-volume call center environment with a proven track record of meeting established productivity and quality standards. - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Hearing within normal range. 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NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 3/5/2026
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description If you’re the kind of Case Manager who lights up when guiding patients through challenging wound journeys — someone who leads with empathy, clarity, and genuine care — you may be exactly who we’re looking for. In this role, you become the steady presence connecting patients, families, and clinical teams — ensuring their care feels coordinated, informed, and deeply human. - Support patients through complex or chronic wound concerns - Ensure patients feel seen, heard, and supported every step of the way You’ll be stepping into a culture that celebrates teamwork and collaboration, guided by our Core Values: - Teamwork - Resilience - Open-Mindedness - Ownership - Positivity Qualifications - A Bachelor’s degree in Nursing, Social Work, Healthcare Management, or a related field (Master’s degree preferred) - 2–4 years of hands-on experience in care coordination or case management, ideally with wound-care or chronic-care patients - An active RN license required for nursing professionals - CCM certification or eligibility is a plus Requirements - Strong experience with EMR/case-management software - Good grasp of healthcare and insurance systems - Ability to work effectively with multidisciplinary teams - Strong communication skills and excellent organization - Ability to keep things running smoothly - A patient-first mindset, driven by integrity, empathy, and problem-solving Benefits - Join a team that truly cares about patients and each other - Be part of a mission-driven team committed to helping more people heal - Receive thoughtful, compassionate support for every patient Company Description At NIVA Health, our work is guided every day by our Core Values: Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity. These aren’t just words to us; they shape how we show up, support one another, and deliver meaningful, patient-centered care.



