• Own long-range financial planning (LRP), annual operating plan (AOP), and scenario modeling. • Translate corporate strategy into clear financial targets (revenue, contribution margin, LTV/CAC, liquidity). • Develop board-ready materials including financial narratives, KPI frameworks, and performance dashboards. • Partner with business leaders to quantify impact of new initiatives, market expansion, and product innovation. • Lead financial evaluation of new markets, product launches, partnerships, and M&A opportunities. • Build and maintain sophisticated financial models (top-of-funnel, unit economics, cohort LTV, capital deployment). • Provide data-driven recommendations on capital allocation and investment prioritization. • Partner with Capital Markets and Treasury on debt/equity strategy and liquidity planning. • Support fundraising, lender negotiations, and investor diligence. • Establish enterprise KPI governance and standardized reporting across markets. • Build and lead a high-performing Strategic Finance and Corporate FP&A team.

• Work with a broad multi-disciplined user base to support system change requirements, develop functional specifications and ensure project execution • Act in a functional capacity with the expectation of supporting Business Processes in conjunction with system requirements for multiple areas of SAP • Provide expertise and delivery for the Finance functional life cycle phases • Ensure solutions meet customer needs as well as Service Level Agreements and consider compliance requirements for Generally Accepted Accounting Practices (GAAP), Cost Accounting Standards (CAS), Federal Acquisition Regulations (FAR) and Sarbanes/Oxley • Responsible for measuring deliverables, ad-hoc projects, providing guidance and communication with multiple levels within the organization • Prepare functional requirement specifications • Deliver hands-on day to day SAP production support

POSITION SUMMARY: The Area Retention Supervisor assists the Area Retention Manager with planning, organizing, directing and coordinating the activities of the sales function for an assigned AAM Pod to maximize sales volume, driving targeted profitable growth and professionally developing the sales team. The Area Retention Supervisor may manage assigned accounts and perform such functions as prospecting new clients and retaining existing customers. PRINCIPAL RESPONSIBILITIES: - Provide sales coaching and training on an individual basis and through regular team meetings to improve sales results and drive targeted profitable growth. Activities may include “shadowing” with sales personnel to provide training and coaching, as well as monitoring inbound call recordings. - Provide assistance to area and BU sales leadership in the implementation and execution of pricing, business plans and team engagement with the AAMs. - Supervise a staff of sales professionals and participate in hiring, training, coaching and performance management. - Supervise sales personnel in the effective implementation of the Company’s pricing initiatives; partners with leadership to ensure that budgeted pricing metrics are being achieved. - Works with Area Retention Manager to manage “Book of Business” assignments based on revenue guidance from Corporate and Area Leadership. - Manage and approve weekly timesheets in accordance with Company Policy. - Administer the Attendance Policy and approve all PTO requests. - Prepare and review all Performance Improvement Plans with the Area Retention Manager, in addition to all disciplinary discussions and documentation. - Manage daily tasks of customer onboarding, cases, credits, and quote approvals. - Provide training and coaching for “Customer Zeal”, with a focus on First Call Resolution in the Pod environment. - Focus on Customer Retention with customer quality calls, escalation cases, and developing relationships with BU Ops Teams. - Ensure the sales professionals’ effective use of the Company’s Contact Relationship Management tool to develop robust information profiles on prospective customers and facilitate acquisition of new customers. - Maintain accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement. - Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base. - Maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures and sell additional services to existing commercial and industrial clients, including total waste stream management, as appropriate, to grow targeted revenue and contribute to Company goals and objectives. - Complete all required sales reports in a thorough and timely fashion. - Assist the Area Retention Manager in the review of Customer Service Agreements for terms and conditions pricing, accuracy, etc. - Perform other job-related duties, as required. QUALIFICATIONS: - Professional presentation; is confident, assertive and displays a high level of self-esteem. - Good time management skills to ensure assigned responsibilities are completed in an efficient manner. - Good communication skills; is able to effectively communicate to all levels of management, both internally and externally. - Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas. - Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook. - Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions. - Good written and verbal presentation skills. - Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks. - Is trustworthy and maintains the highest level of confidentiality at all times. - Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior. - Has a service orientation; is actively looking for ways to help people. - Ability to foster teamwork and enlist the support and participation of others. - Demonstrates the ability for innovation and supports organizational change to enhance organizational effectiveness. - Is responsible for one’s performance and sets clear expectations for the performance of his or her team. MINIMUM REQUIREMENTS: - High School diploma or GED. - Two or more years of progressive experience in a sales role, including experience training, mentoring, coaching, setting standards and/or acting as a resource for others. - Valid driver’s license Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: - Safe: We protect the livelihoods of our colleagues and communities. - Committed to Serve: We go above and beyond to exceed our customers’ expectations. - Environmentally Responsible: We take action to improve our environment. - Driven: We deliver results in the right way. - Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION - Barron’s 100 Most Sustainable Companies - CDP Discloser - Dow Jones Sustainability Indices - Ethisphere’s World’s Most Ethical Companies - Fortune World’s Most Admired Companies - Great Place to Work - Sustainability Yearbook S&P Global

WHO YOU ARE: The Placement team is dedicated to delivering exceptional customer service while guiding our clients through the process of purchasing a life insurance policy. Our team plays a vital role in supporting our customers after their initial intake call and collaborating closely with Case Management and Quality Assurance to ensure an optimal insurance shopping experience. We strive to assist and educate our customers on the life insurance policy that best meets their needs all the way through activation Our work is dynamic and rewarding, directly contributing to the company’s overall mission. You’ll be challenged to think creatively, solve problems efficiently, and adapt to new situations. Whether it’s resolving issues, tackling complex scenarios, or answering customer inquiries, we are always prepared to handle any challenge. Ready to make an impact? Join us! Individuals who reside in Alaska, California, Colorado, Montana, New York, Nevada, and Rhode Island are not eligible for this remote role. WHAT YOU’LL DO: - Become a licensed expert in our life insurance products through hands-on training and collaboration with cross-functional teams. - Ensure a smooth and transparent customer experience by providing regular updates via phone, email, and SMS - Maintain consistent availability at or above predetermined goals for incoming/outgoing calls throughout the workday - Retain customers in danger of withdrawing from the life insurance process, chasing all clients for outstanding requirements - Navigate insurance carrier websites and our proprietary CRM system, mastering workflows and proactively troubleshooting to find effective solutions. - Address customer questions regarding the life insurance process, including underwriting, decision review, policy delivery, and in-force servicing - Deliver clear and empathetic communication regarding adverse underwriting decisions (impaired risks, postponements, and declines), offering alternative options when possible. - Collaborate seamlessly with internal teams and document detailed notes for colleagues to ensure smooth handoffs and effective communication. WHAT YOU’LL NEED: - At least 2 years of client-facing experience in call center customer service and/or retention sales. - Willingness to obtain a Life/Health insurance license. - A customer-centered mindset – motivated by solving problems for both customers and your team - Strong communication and effective listening skills with an attention to detail, especially when handling escalated clients - Jack of all trades - skilled in multitasking and quickly switching between calls (Five9), tasks, and systems (Slack/Zoom/CRM) that may include unrelated subject matter - Eagerness to support the full sales lifecycle, including administering health questionnaires and leveraging consultative upselling techniques to upsell and convert prospects into paid policies. - Ability and willingness to provide and receive actionable feedback that will help drive efficiency and best-in-class customer experience - Honesty and integrity – you do not cut corners ethically and can be trusted to do the right thing for customers and for the team - A teamwork mindset – you take ownership of your work AND your team's success - The desire to learn and grow professionally and contribute to the success and culture of the company WHAT’S IN IT FOR YOU? Zinnia offers excellent career progression and competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid in certain Company locations. The salary range for this position is $45,000 - $50,000. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location. The range may vary above or below the stated amounts. We offer great benefits, including health/dental insurance, parental leave, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Notice for California residents: Information about how we collect and use your personal information can be found here