• Lead technical architecture discussions with client engineering teams • Design scalable payment infrastructure and integration strategies • Guide integrations with payment gateways, processors, and orchestration platforms including Gr4vy • Architect payment routing, failover, and multi-provider payment environments • Serve as a technical advisor to clients implementing modern payment infrastructure • Partner with internal engineering teams to deliver reliable and scalable payment integrations

• The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction. • Bridges the gap between the sale and delivered outcomes, ensuring customers maximise their security investment while growing their relationship with CrowdStrike. • Delivers tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. • Onboards new customers and works closely with our sales team and technical experts, supporting overall Customer success. • Leads onboarding execution and definition of customer success plan. • Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Post-sale primary customer point of contact for onboarding, activation, Flex usage/consumption, and business value realisation. • Navigates an increasingly complex and sizable, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for the company's product portfolio. • Achieves renewals via demonstrated realised value and Flex consumption progress. • Conduct business value analyses to demonstrate ROI and financial impact. • Develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realised analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realisation proof-points with allied sales teams to enable cross-sell/upsell. • Proactively identify and remediate risks to customer success and value realisation. • Support renewal cycles to minimise customer attrition. • Accountable for additional Falcon Flex consumption within a defined sales territory. • Drive strategic Flex adoption and planning across enterprise accounts. • Partner with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyse Flex usage patterns to identify risks and opportunities. • Gain and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon Flex model. • Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels.

• Content Transformation: Translate design blueprints and raw source material into cohesive learning modules, slide decks, and training packages • Visual Design: Create professional, visually appealing content that present complex information in a digestible format • Virtual Optimization: Adapt content specifically for virtual delivery platforms (such as Zoom or Teams) • Facilitator Guides: Write comprehensive facilitator guides, including detailed talk tracks, timing cues, and transition notes • Instructional Support: Embed clear instructions within materials to help facilitators manage classroom dynamics and guide group discussions effectively • Active Learning: Structure content to maximize learner participation • Interactivity: Design and integrate interactive elements—such as polls, breakout scenarios, and reflection prompts • Resources for Application: Develop participant workbooks, handouts, and extension activities

• Design and implement enterprise-grade solutions on Google Cloud Platform • Architect scalable, secure, and resilient cloud-native and hybrid applications • Lead migration and modernization initiatives, including re-platforming and transformation efforts • Define and maintain cloud architecture standards and best practices • Build and optimize CI/CD pipelines (Harness, GitHub Actions, Jenkins, or similar) • Implement Infrastructure as Code using Terraform or equivalent • Automate provisioning, deployments, and operational workflows • Ensure cloud solutions meet security, privacy, and regulatory requirements • Act as technical lead for cross-functional cloud initiatives • Collaborate with product and business stakeholders to translate requirements into scalable cloud solutions