• The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realisation while minimising churn and contraction. • Bridges the gap between the sale and delivered outcomes, ensuring customers maximise their security investment while growing their relationship with CrowdStrike. • Delivers tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs. • Onboards new customers and works closely with our sales team and technical experts, supporting overall Customer success. • Leads onboarding execution and definition of customer success plan. • Partners with direct sales staff in the expansion of sales within existing and/or new accounts via the new adoption or expanded use of Falcon Flex, while building relationships with key decision makers. • Post-sale primary customer point of contact for onboarding, activation, Flex usage/consumption, and business value realisation. • Navigates an increasingly complex and sizable, enterprise sales environment to understand customer needs and promote/develop competitive business propositions for the company's product portfolio. • Achieves renewals via demonstrated realised value and Flex consumption progress. • Conduct business value analyses to demonstrate ROI and financial impact. • Develop and deliver Executive Quarterly Business Reviews (EQBRs) featuring value realised analyses, accelerating module adoption, and driving Falcon Flex growth. • Shares adoption insights and value realisation proof-points with allied sales teams to enable cross-sell/upsell. • Proactively identify and remediate risks to customer success and value realisation. • Support renewal cycles to minimise customer attrition. • Accountable for additional Falcon Flex consumption within a defined sales territory. • Drive strategic Flex adoption and planning across enterprise accounts. • Partner with customers to develop and execute adoption roadmaps aligned with their security objectives. • Monitor and analyse Flex usage patterns to identify risks and opportunities. • Gain and maintain expert-level knowledge of the company’s products and services, with advanced knowledge in the presentation of the Falcon Flex model. • Routinely sell-to and interact with executive-level customer decision makers, to include CXO levels.

• Content Transformation: Translate design blueprints and raw source material into cohesive learning modules, slide decks, and training packages • Visual Design: Create professional, visually appealing content that present complex information in a digestible format • Virtual Optimization: Adapt content specifically for virtual delivery platforms (such as Zoom or Teams) • Facilitator Guides: Write comprehensive facilitator guides, including detailed talk tracks, timing cues, and transition notes • Instructional Support: Embed clear instructions within materials to help facilitators manage classroom dynamics and guide group discussions effectively • Active Learning: Structure content to maximize learner participation • Interactivity: Design and integrate interactive elements—such as polls, breakout scenarios, and reflection prompts • Resources for Application: Develop participant workbooks, handouts, and extension activities

• Design and implement enterprise-grade solutions on Google Cloud Platform • Architect scalable, secure, and resilient cloud-native and hybrid applications • Lead migration and modernization initiatives, including re-platforming and transformation efforts • Define and maintain cloud architecture standards and best practices • Build and optimize CI/CD pipelines (Harness, GitHub Actions, Jenkins, or similar) • Implement Infrastructure as Code using Terraform or equivalent • Automate provisioning, deployments, and operational workflows • Ensure cloud solutions meet security, privacy, and regulatory requirements • Act as technical lead for cross-functional cloud initiatives • Collaborate with product and business stakeholders to translate requirements into scalable cloud solutions

Role Description The Enterprise Architect works with business and technology teams to develop and manage corporate and business strategies for applications and technologies that deliver and sustain end-to-end business operations. They must be able to partner effectively with a wide range of teams, including business leaders, delivery teams, and external partners in order to drive business success while promoting and ensuring alignment with the enterprise portfolio and technology strategy. Accountable for the creation and maintenance of the long-term investment plan and technology roadmap to achieve the strategic IT objectives. This includes: - Facilitating working sessions with the IT SLT and key IT and business team members toward the development of the IT Investment Plan and Technology roadmap. - Supporting the IT Application and Portfolio Owners and business leaders in their domain for the development of the operating company and enterprise investment plans and technology roadmaps. - Understanding current and projected business results and how the investment portfolio impacts those results. - Understanding threats to achieving results and ensuring that the appropriate mitigating actions are being taken. - Driving the identification of technology opportunities to positively impact business results. - Recommending Lifecycle Planning (LCP) needs and identifying and driving business value through technology. Responsible to promote innovation that benefits a line of business and/or the enterprise. This includes: - Identifying, researching, evaluating, and tracking technology industry trends and developments. - Collaborating with key technology vendors and industry leaders to identify strategic and innovative uses of technology. - Developing proof of concept and/or prototypes to assess feasibility and fit of new technologies. - Developing business cases and making recommendations. - Showcasing, communicating, and marketing ideas and concepts. Leading EA Domain activities that ensure well-formed agendas and effective planning for each domain. EA Domains include Application, Data, Integration, Infrastructure, Security, Mobile, and Cloud: - Ensures clear guidelines and standards for technology product use within the enterprise. - Develops and maintains an integrated technology strategy, target architecture, and governance for product lifecycle status within each domain. - Maintains and drives data stewardship and the management of our enterprise portfolio repository (e.g., planning and scoping enhancements, establishing related analytical tools, etc.). - Provides EA leadership to solution/project architects for the company’s most strategic, complex, and high-risk business initiatives and new initiatives within their domain. - Provides thought leadership and guidance to business leaders on information system technologies, their roadmaps, their functionalities, costs, benefits, implementation requirements, and additional opportunities to impact business results. This is a remote position. Company Description