• Build end-to-end automated pipelines: data pull → transformation → analysis → narrative → deck/report output. • Create automated insight workflows for: • ASO: keyword and conversion funnel insights, category and competitor monitoring, experiment ideas. • UA: channel/campaign performance, creative insights, efficiency diagnostics, scaling recommendations. • CRM: cohort/retention analysis, segmentation, lifecycle performance, churn and reactivation insights. • Work hands-on in BigQuery (including via MCP servers where relevant) to query, model, and validate data. • Use AI tools (e.g., Claude Code, Codex, Gemini CLI) to accelerate SQL, analysis, visualization, and narrative generation while keeping quality high. • Integrate data via APIs and orchestrate workflows using automation tools like n8n. • Produce clear, decision-ready storytelling: concise takeaways, charts with context, and recommended actions. • Add guardrails: QA checks, validation rules, and human-in-the-loop review for critical outputs.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Business Analyst / UX Designer is responsible for user interface design and business requirements front-end applications. They work closely with business SMEs, the Sr. Product Architect and software engineers to ensure the right solutions are designed and developed to meet the needs of the business. Works closely with the QA team to ensure a quality product is delivered. Works with the end users on application user acceptance testing. - Design application user interface via wireframes and prototypes - Document and recommend strategic solutions to business processes - Write detailed application user interface requirement specifications - Liaison between the business and development team - Collaborate with Product Architect, Software Engineers and QA - Oversee product UI development to ensure business requirements are met - Perform usability testing of the application - Facilitate user acceptance testing with the business - Work with QA to troubleshoot issues - Develop estimates for product UI design Qualifications - Bachelor’s degree in computer science - or equivalent experience Requirements - 15+ years’ experience in product and system user interface design and requirements definition - Experience in designing user interfaces - Knowledge of UI/UX design tools for building wireframes and prototypes - Excellent problem-solving skills - Strong written and verbal communication skills - Ability to interpret complex business needs, and develop data-driven recommendations - Excellent interpersonal and negotiation skills - Understanding of technology including database and software tools - Familiarity with Agile / DevOps, SDLC, and product lifecycle Benefits - Competitive salary and benefits for this full-time salaried role Equal Opportunity Statement Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.

Who We Are  Liberum exists to take on the engagements that other firms either can’t handle or quietly staff with junior people and hope for the best. Our clients are Washington State agencies navigating enterprise-scale ERP transformations: politically complex, high-stakes, multi-year programs where failure isn’t abstract. It affects real people, real agencies, and real public services.  We’re a team first. Not a loose collection of consultants sharing a logo, but a genuine team that pushes each other’s thinking, pressure-tests each other’s work, and shows up when engagements get hard. The people we hire make the team better, not just their own deliverables.  We’re also building an AI-forward consulting practice. Our consultants don’t treat AI as a novelty or a side experiment. They integrate it into how they plan, analyze, build, and deliver. AI is a force multiplier at Liberum, and every practitioner is expected to wield it with the same rigor they bring to their core discipline.  If you’re looking for a comfortable seat and a steady paycheck, this isn’t the role. If you want to be part of a team that does hard things extraordinarily well, with every available advantage. Keep reading.  The Role  This is a dual-capacity position: you will provide both project management leadership and business analysis expertise to support large-scale Washington State ERP initiatives. This is not two half-roles stitched together. It’s a senior-level position for a seasoned professional who can seamlessly shift between driving project delivery and performing rigorous business analysis within the same engagement, often in the same week.  The right candidate brings deep public sector experience, hands-on ERP implementation knowledge, and direct Workday expertise. On the PM side, you bring genuine planning rigor: resource-loaded schedules, dependency mapping, and the discipline to keep plans current and actionable, not decorative artifacts that gather dust. On the BA side, you go beyond documenting requirements to identify gaps and risks the client hasn’t recognized, and you translate complex operational realities into clear, actionable specifications that technical teams can actually build from.  You are an AI-enabled consultant. You use AI tools daily to work faster and smarter, whether that’s rapidly synthesizing meeting notes and interview data into requirements artifacts, using AI to identify patterns and risks in project data, building executive-ready deliverables in a fraction of the time, or automating the repetitive analytical work that bogs down traditional consultants. You don’t see AI as separate from your PM and BA practice. It’s woven into how you operate, and it’s one of the reasons you deliver at a level your peers can’t match.  You operate with an ownership mentality. You drive work forward, take responsibility for outcomes beyond your immediate scope, and build clarity when things are ambiguous or off-track, without waiting for direction. You’re comfortable delivering hard truths to executive stakeholders with data and a solution already in hand. You understand that making your value visible to the client is as important as delivering it.  As a Liberum team member, you collaborate fully, communicate proactively, and never operate in isolation. You see the big picture while owning your piece of it. You make the people and engagements around you better. What You’ll Do  Project Management & Delivery Leadership  - Lead end-to-end project management for complex, multi-workstream engagements including scope, schedule, budget, risk, and issue management  - Develop, maintain, and execute detailed MS Project plans with dependencies, resource loading, and elaborated tasks; apply hybrid Agile/Waterfall approaches appropriate to the engagement context  - Drive clarity and alignment when project conditions are ambiguous, off-track, or politically complex, including developing recovery plans and realignment strategies when things go sideways  - Facilitate project status reporting, executive briefings, and governance checkpoints  - Deliver status updates and executive reporting in visually compelling formats that tell the right story for the right audience, not just data dumps  - Identify and proactively manage project risks and dependencies across interconnected workstreams  Business Analysis & Requirements  - Elicit, document, and validate business and functional requirements through structured interviews, workshops, and process observation  - Develop and maintain business process flow diagrams, gap analyses, use cases, and other analytical artifacts that drive clarity, not just check boxes  - Assess current state and future state business processes to identify impacts, risks, and opportunities associated with system and operational changes  - Translate complex business requirements into clear, actionable specifications for technical teams and system integrators, specifications they can actually build from without three rounds of clarification  - Support configuration, testing, and validation activities related to ERP/Workday implementation workstreams, including UAT planning and execution  AI-Enabled Delivery  - Use AI tools to rapidly synthesize meeting notes, interview transcripts, and workshop outputs into structured requirements documents, gap analyses, and decision frameworks, compressing days of manual synthesis into hours  - Use AI for project data analysis: identifying risk patterns across workstreams, surfacing schedule dependencies, forecasting resource conflicts, and generating early-warning indicators that inform proactive decision-making  - Use AI to accelerate the creation of executive-ready deliverables: status reports, briefing decks, business cases, and analytical artifacts, at a quality and speed that traditional approaches can’t match  - Use AI as an analytical partner to pressure-test requirements, validate business process logic, identify specification gaps, and stress-test assumptions before they reach technical teams  - Continuously evaluate and adopt emerging AI tools and techniques that improve PM and BA delivery, and share innovations with the Liberum team to raise the collective capability  Stakeholder & Relationship Management  - Manage relationships with executive sponsors, steering committees, and cross-functional stakeholders across state agency environments  - Engage and build foundational relationships with customers, project sponsors, vendors, and external stakeholders  - Coordinate across vendor, state agency, and internal Liberum team members to ensure integrated delivery  - Proactively communicate project progress, risks, and value delivered to client stakeholders, ensuring visibility into team contributions throughout the engagement  Team & Client Development  - Coach and mentor client-side staff to build internal PM and BA capability where applicable  - Collaborate with OCM, training, and communications teams to ensure PM and BA outputs support adoption and readiness activities  - Identify opportunities to create additional client value throughout the engagement lifecycle, not just fulfill the SOW, but actively look for ways to make the client better

Description Location: Remote (Candidate will have the flexibility to work out of their home office but must reside in the U.S.) Schedule: Full-time, Exempt  Why Join ORC? The Right Work. The Right People. The Right Culture. Right of Way is where infrastructure meets innovation—shaping roads, utilities, and communities for the future. At ORC, we offer more than a job—we offer purpose, stability, and growth. You’ll join a team that values collaboration, workplace flexibility, and long-term opportunity. What We Offer - Competitive base pay: $73,000-$86,000 per year - Health, dental, and vision benefits - 401(k) with company match and disability coverage - Paid time off, sick time, and holidays - Tuition reimbursement and professional training - Recognition programs and growth opportunities - ClassPass and Breethe Memberships What You’ll Do Process Improvement & Initiative Enablement (Primary Focus)  - Lead current-state and future-state process mapping for enterprise initiatives, including technology-enabled and cross-functional work.  - Partner with business leaders and IT to translate business needs into clearly defined processes, workflows, and initiative requirements.  - Support initiative intake and planning by gathering data, clarifying scope, identifying dependencies, and documenting decision points.  - Prepare initiatives for entry into planning and execution sprints by ensuring process clarity, stakeholder alignment, and readiness.  - Identify inefficiencies, bottlenecks, and friction points and recommend practical, scalable improvements.  - Support pilots, phased rollouts, and early-stage implementations by refining processes based on real-world feedback.    Process Integrity & Post-Implementation Refinement (Secondary, Supportive Focus)  - Conduct light-touch process health checks post-implementation to assess adoption, usability, and consistency.  - Identify gaps between intended process design and actual execution, with a focus on systemic issues rather than individual performance.  - Partner with stakeholders to understand why deviations occur, diagnose root causes of process friction such as design gaps, system constraints or ambiguous handoffs.  - Recommend targeted process refinements to improve clarity, efficiency, or sustainability.  - Create SOPs and process documentation and update as refinements are needed.   Cross-Functional Collaboration & PMO Support  - Work closely with IT, the CIO, and software development leadership to align business process needs with technical solutions.  - Coordinate with functional leaders across the organization to gather inputs, facilitate discussions, and drive shared understanding.  - Maintain strong organization and visibility across initiative backlogs, planning sprints, and active workstreams.  - Support the Director of PMO with analysis, documentation, and preparation for leadership discussions and decision-making.  - Contribute to the evolution of ORC’s PMO, Quality, & Process practices as the function matures.    We’re Looking for Someone Who - Demonstrates strong process thinking and design - Excels at stakeholder facilitation and influence - Applies analytical problem-solving skills effectively - Shows strong organization and prioritization abilities - Is comfortable operating in evolving environments - Brings a continuous improvement mindset - Communicates effectively with strong verbal and written skills Minimum Requirements - Minimum of (3) three years of experience in process improvement, operational excellence, PMO support, or similar roles - Must be able to demonstrate experience with process mapping, workflow design, and documentation - Must have experience working cross-functionally with business and technology stakeholders - Must own an iOS or Android smartphone to access ORC systems - Legally authorized to work in the United States without sponsorship/visa   Bonus Points if you have: - Experience supporting enterprise initiatives or technology-enabled process change.  - Familiarity with Jira or similar initiative/project management tools.  - Familiarity with LucidChart or other similar process mapping tools.  - Exposure to quality frameworks, continuous improvement methodologies, or operational excellence practices.  - Experience in a growing or scaling organization. Relocation and per diem are not provided Ready to Apply? Make your mark on projects that matter. Apply now to join a supportive team that invests in your future. Our job titles may span more than one career level. Compensation for this position is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for benefits and employee travel reimbursements. ORC is one of America’s most respected right-of-way acquisition firms. Our services not only include providing outsourced right-of-way services to public agencies, but also electric transmission, oil and gas pipelines, fiber optic, and sewer and water infrastructure.  We are excited to be part of the renewable energy forefront for wind and solar projects. Employees must avoid any relationship or activity that might impair, or even appear to impair, their ability to make objective and fair decisions when performing their jobs. To avoid conflicts of interest, employees are prohibited from performing any services for clients or perceived clients during nonworking time that are normally performed by ORC, including the sale of real estate. Physical Requirements: While performing the duties of this job, the employee is regularly required to clearly communicate and exchange information in person, via phone and email. Substantial repetitive movements of the wrists, hands and/or fingers due to high amounts of computer usage and typing. Expected to spend long spans of time in front of a computer screen. Able to read, understand and interpret department related documents and data. This is a largely sedentary role; however, the employee is occasionally required to move about inside the office to access files, office equipment and to interact with other members of the staff.