Essential Job Functions • Monitor, identify and resolve performance/ behavior/ attendance issues using prescribed performance management techniques. • Monitor and take action on personnel and disciplinary issues. • Conduct performance appraisals annually along with Ops Manager/Director. • Review reports on a daily basis and provide constructive feedback. • Provide subject matter expertise to Quality Control Analysts in the team. • Ensure the training needs of subordinates are met. • Adjust to the needs of meeting service level agreements under supervision of Operations Manager. • Successfully complete all client related training and keep record of the same. • Resolve escalated customer issues and CAPA to be taken. • Hold team briefings on a daily/weekly basis with the team. • Communicate all process and client changes to direct reports within specific timelines and keep record for such updates. • Act as single point contact for the assigned team members for all their job-related needs and create a harmonious work environment. • Escalate performance related issues with respect to assigned team members to Operations managers on a timely manner (PIP) • Performs any other duty assigned by respective Operations Manager • Act as authorized person for sanctioning team members leave through ERP. • Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable compliance requirements. • Employee separations to be handled in-line with company policies. • Strict adherence to the company policies and procedures. • Performs other duties as directed. Key Success Indicators/Attributes • Ability to prioritize and multi-task in a fast-paced, changing environment. • Demonstrate ability to work in all work types and specialties. • Demonstrate ability to self-motivate, set goals, and meet deadlines. • Demonstrate leadership, mentoring, and interpersonal skills. Page 1 of 3 Updated 5.15.2023 • Demonstrate excellent presentation, verbal and written communication skills. • Ability to develop and maintain relationships with key business partners by building personal credibility and trust. • Maintain courteous and professional working relationships with employees at all levels of the organization. • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position. • Demonstrate excellent analytical, critical thinking and problem-solving skills. • Manage the Individual KRA’s as per the provided metrics. • Understand client requirements and specifications of the project & Ensure targeted collections are met on a daily / monthly basis. • Meet the productivity targets of clients within the stipulated time. Ensure timely follow up on pending claims and to prepare and Maintain individual status reports. • Skill in operating a personal computer and utilizing a variety of software applications is essential. • Knowledge of coding convention and rules established by the AHIMA, American Medical Association (AMA), the American Hospital Association (AHA) and the Center for Medicare and Medicaid (CMS), for assignment of diagnostic and surgical procedural codes is an added advantage. • Knowledge of JCAHO, coding compliance and HIPAA HITECH standards affecting medical records and the impact on reimbursement and accreditation is an added advantage.

Come join our amazing team and work remote from home! The Credit Bureau Reporting and Corrections Support Specialist is responsible for providing general support to the Loan Administration Support Department’s Credit Dispute Team to ensure proper tracking and organization of customer credit reporting complaints and issues. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target compensation range for this position is $22.00 to $24.00 per hour. What you'll do: - Responsible for obtaining, redacting, and saving all documentation submitted to or from E-Oscar in the course of an electronic dispute investigation. - Provide daily reporting from E-Oscar for creation of Automated Credit Dispute Verification (“ACDV”) tasks. - Maintain and oversee the monthly loan liquidation report handled by the credit team to ensure accuracy and final credit reporting to the credit bureaus. - Create tasks for processing by credit team, and completion of the document retention for all processed credit corrections - Preforms general administrative tasks along with Personal Verification Searches for the Credit Team. - Monitor department email in-box and route internal credit requests to the appropriate party for correction - Adhere to established department and company policies and procedures - Strong working knowledge of Microsoft office suite of applications (i.e., Word, Excel, Outlook and PowerPoint, etc.) - Knowledge of relevant industry-specific software packages preferred - Strong time management and organizational skills - Ability to interact with all levels of staff including senior management - Ability to understand, remember, and apply oral and/or written instructions or other information - Ability to understand, remember, and communicate routine, factual information - Ability to understand complex problems and to collaborate and explore alternative solutions - Ability to apply common sense in performing job - Ability to organize thoughts and ideas into understandable terminology - Ability to organize and prioritize own work schedule on a daily basis - Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy - Ability to understand and follow basic instructions and guidelines. - High school diploma or GED required. College education preferred but not required. - Minimum of two (2) years related mortgage banking, and/or financial industry experience required. What you'll need: Equivalent combination of education and experience is considered. • High school diploma or GED required. College education preferred but not required. • Minimum of two (2) years related mortgage banking, and/or financial industry experience required. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com. What We Offer: - Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. - Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. - Customized training programs to help you advance your career. - Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. - Educational Reimbursement. - Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

Company Description Walden More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s or doctoral degree online at Walden. We offer more than 100 online degrees and certificate programs. Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn. Job Description Opportunity at a Glance About Walden University Walden University, a Covista institution accredited by the Higher Learning Commission, is a pioneer in student-centered distance education. An institution with a mission to create pathways for student success and impact, Walden is dedicated to high academic standards and helping students make a difference in their professions, organizations, and communities. Walden is a Benefit Corporation (B-Corps®) with a mission to support our students in transforming themselves as scholar-practitioners. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor's, master's, or doctoral degree or certificate. Walden University has graduated nearly 200,000 students and is accredited by the Higher Learning Commission. Walden's Values and Mission A focus on impact is not just something we talk about—it's who we are. Walden's commitment to helping our students make an impact in their world began with our founders. Students and faculty choose Walden because of that commitment, and we keep our values in mind with every action we take. We are a teaching institution enabling human potential. Online higher education is our specialty. We are committed to person-centered teaching and learning in all our academic endeavors with intentionality, using a framework of shared accountability to enhance and advance the health and well-being of communities, systems, and organizations. We value the inherent worth, humanity, and dignity of every individual engaged in the learning process. The philosophy of our institution is not sink or swim: we meet students where they are and accompany them as they strive to move forward on their academic pathways. Our Students Walden is a broad-access institution serving students from many backgrounds and life experiences. We teach the learners who come to us, nurture their curiosity, and support them as they build the academic skills needed to achieve their educational goals. By creating opportunities for working adults to advance their education, Walden has helped generations of alumni forge paths of change in their professions and communities. This is why our mission matters and why our faculty and staff remain deeply committed to our students' success. Contributing Faculty – College of Interdisciplinary Undergraduate Studies About This Role We're looking for part-time faculty who bring warmth, empathy, and genuine care to online teaching. You'll guide students through their learning, provide thoughtful feedback, and build meaningful connections through clear, timely communication. You'll work in a community that values students and faculty equally—where respect, support, and human connection come first. Why Walden Everything we do is guided by a commitment to social impact. As pioneers in online education, we've built a community of care where inclusive teaching isn't a buzzword—it's how we show up every day. We believe in the worth and dignity of every person in our classrooms. The best learning happens when everyone feels valued and seen. Our Students Our students are working adults. They're balancing education with work, family, and life. We meet them where they are and walk alongside them. We're all lifelong learners here, and we understand the challenge of balancing life and learning. We recognize how intersectionality shapes our students' lives, and we provide community, support, and rigor tailored to each person. "To teach in a manner that respects and cares for the souls of our students is essential if we are to provide the necessary conditions where learning can most deeply and intimately begin." – bell hooks, Teaching to Transgress What You'll Do Teaching (6-week terms; asynchronous, you manage your time) - Engage in your classroom at least 4 days per week - Facilitate discussion board conversations - Assess student work with caring, timely feedback - Be available via video or phone when needed - Create a supportive virtual classroom where students feel safe Occasionally: - Potentially collaborate on developing course content - Serve on committees - Support college needs or course maintenance - Collaborate with colleagues on faculty-lead and leadership directed projects Training & Support You'll receive training in the pedagogy of online teaching, our learning management system, and university policies. You'll be paired with a peer mentor starting with your first teaching assignment. Who We're Looking For Math and Sciences: College Algebra, Statistics, Biology, Anatomy and Physiology, Nutritional Science, Earth and Natural Science. You'll thrive here if you: - Are committed to empowering adult learners - Have experience with students juggling multiple responsibilities - Work well with colleagues to support students - Have an advanced degree with relevant experience - Excel at building community online (online teaching experience required) - Prioritize teaching Bonus: - Research, scholarship, or thought leadership - Community involvement or social change work Qualifications - Masters degree in the field or 18 graduate credit hours in the field, or significant professional experience. - 3+ years Teaching experience and/or a capacity and willingness to instruct within Walden’s Person-Centered and Community of Care approach to fostering human potential through teaching. Required Additional Information All your information will be kept confidential according to EEO guidelines. Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation - Department: Faculty

We are looking to expand our Retirement Risk Management EPL team across the US. We are specifically seeking an experienced project manager to lead and oversee pension plan settlement projects. The project manager will coordinate cross-functional teams, manage timelines, mitigate risks and ensure compliance with regulatory requirements while delivering high-quality outcomes for clients. The Role - Full-time position with primary focus on project managing a variety of settlement projects - Serve as execution project lead on 2-4 mid- to large sized settlement implementations - Lead the end-to-end management of pension settlement projects including planning, execution, monitoring and delivery - Oversee project implementations ensuring compliance with ERISA, IRS and PBGC regulations - Develop detailed project plans, timelines and status reporting for internal stakeholders and clients - Coordinate with local teams, legal counsel, recordkeepers and client representatives to ensure seamless execution - Identify project risks and develop mitigation strategies to prevent delays or compliance issues - Monitor data accuracy and participant communications, ensuring high-quality deliverables and client satisfaction - Facilitate client meetings, prepare presentation materials and provide clear updates on project status and next steps - Manage vendor relationships throughout the project lifecycle - Support the development of best practices, process improvement and knowledge sharing across the team Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.