What will your job look like? The Client Quality Lead role will be responsible for the day-to-day relationship management of MTM Health clients in relation to Quality Operations. This role will cultivate and maintain strong, trusting relationships with our high-value clients to foster long-term loyalty and satisfaction. Location & Hours: This is a Work from Home position. Candidates must be able to work the following schedule: Monday – Friday: 8:00am – 5:00pm CST (Saturday and Sunday off) What you’ll do: - Understand client goals and challenges, acting as a voice for the client within the Quality organization to ensure their needs are met - Facilitate consistent and transparent communication between clients and internal teams, ensuring information flows effectively - Assist and represent Quality Operations during system migrations and implementation activities, including meetings, pre- and post-reviews, and Client contact - Be the point of contact or all Clients in relation to Quality Operations - Represent Quality Operations on complaint specific internal and external meetings, including Quality complaint reviews, Weekly or monthly Client Quality meetings, etc - Coordinate with MTM Health internal stakeholders to follow up on Member concerns presented by the Client to assist with action planning and resolution - Review and respond to inbound client emails, working with Quality Operations leadership and plan leadership to coordinate responses or action plans as needed - Partner with Program Directors and other internal stakeholders to help resolve complex client issues in relation to complaints, significant events or other member concerns - Attend weekly meetings with Quality Operations teams - Complaint investigation follow up - Review complaint metrics for: - Repeat members and coordinate with Regional Care and Clients to address - Repeat driver complaints and coordinate with Logistics to address - Be a subject matter expert for Quality Operations process and procedures - Be a resource for Quality Operations leadership in times of absence - Strong verbal and written communication skills for clear and effective interaction - Understanding the MTM Health services and market specific needs that are relevant to the client and company - Other duties as assigned What you’ll need: Experience, Education & Certifications: - High School Diploma or G.E.D. - Bachelor's Degree or equivalent work experience - 3 years of Account Management or Quality Related experience - Experience working with Medicaid, State Public Assistance, or Managed Care organizations Skills: - Proficiency with MS Office Suite - Excellent communication and problem-solving skills - Excellent organizational, interpersonal and teamwork skills - Conduct all activities in a timely and responsible manner - Ability to multi-task and set priorities in a fast-paced environment - Ability to make solid judgement calls - Ability to maintain high level of confidentiality - Regular attendance is required - Ability to gain and maintain working knowledge of MTM Health Operational departments - Effectively communicate company vision and direction - Knowledge of all department responsibilities preferred - Ensure accountability for established goals or KPIs What’s in it for you: - Health and Life Insurance Plans - Dental and Vision Plans - 401(k) with a company match - Paid Time Off and Holiday Pay - Maternity/Paternity Leave - Casual Dress Environment - Tuition Reimbursement - MTM Perks Discount Program - Leadership Mentoring Opportunities Min: $23.04/hr Max: $29.00/hr Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Client Development Manager will play a pivotal role in supporting G3’s growth trajectory by serving as a strategic leader in driving client expansion and market visibility. This role is responsible for building new relationships and strengthening existing ones with agency owners and consultant partners, initiating early pursuit strategies, and ensuring strong alignment between client needs and G3’s technical services. - Cultivate and strengthen strategic relationships with key public agency owners to elevate G3’s visibility, reputation, and trust across core markets, including cities, counties, transportation, aviation, ports, and water agencies. - Develop and maintain a centralized tracking system to monitor owner engagement, identify new opportunities, and support monthly strategy discussions. - Lead the planning and coordination of owner-facing initiatives—such as lunch & learns, lab tours, site visits, and other strategic touchpoints—in collaboration with internal technical and leadership teams. - Conduct (at minimum) biannual in-person meetings for all prime On-Call contracts and coordinate with the PM team to ensure consistent, proactive communication. - Strengthen, maintain, and expand strategic partnerships with leading CM/PM firms to increase teaming opportunities and reinforce G3’s market position as their preferred provider of Quality Management services. - Develop and manage a consultant relationship tracking system to monitor outreach, identify priority contacts, and support consistent monthly engagement reviews. - Coordinate regular meetings with new and existing consultant partners to align on upcoming pursuits, teaming strategies, and client needs. - Identify and facilitate co-sponsored events, joint marketing opportunities, and collaborative visibility efforts to enhance partner engagement and shared presence in the industry. - Check in with the prime on a quarterly basis for all sub On-Call contracts and coordinate with the PM team to ensure consistent communication. - Maintain accurate pursuit data in Monday, including leads, project updates, and backlog activity. - Create pre-positioning plans for long-lead pursuits and track movement through partner intel and agency engagement. - Conduct regular research on CIPs, budgets, and committee agendas to identify and monitor upcoming opportunities. - Input key pursuit information post-events and meetings, including funding, timelines, design phase, and incumbents. - Monitor daily BD updates, lead go/no-go discussions with leadership, and coordinate proposal efforts with Marketing and PM teams. - Learn and seek to fulfill the company's vision and mission by aligning goals and KPIs with company objectives. - Contribute to weekly Client Development meetings with BD, Marketing, and PM team. - Represent G3 at industry events and associations, coordinating sponsorships, marketing materials, and internal team involvement. - Help to drive sales by cultivating strong relationships with new clients and teaming partners, while maintaining existing client relationships. - Support established growth strategies, client service and retention plans, and analyze sales progress data monthly to inform or update sales goals. Qualifications - Experience in client development or business development roles - Strong understanding of the infrastructure industry - Excellent communication and interpersonal skills - Ability to work collaboratively with internal teams Requirements - Proven track record of building and maintaining client relationships - Experience with strategic planning and execution - Ability to conduct market research and analyze data - Willingness to travel as needed for client meetings and industry events Benefits - Pay Salary: $107,000 - $150,000 DOE - Health Benefits: Medical, Dental, and Vision - Voluntary Benefits: Flexible Spending Accounts (FSAs), Hospital Indemnity, and Voluntary Term Life Insurance - Company Paid: Life Insurance/AD&D and Long-Term Disability Insurance - Paid Time Off and Paid Holidays - 401(k) Retirement Plan and 401(k) Match Physical Demands and Working Conditions This is a hybrid remote office/work-from-home position. The position requires work to be performed at various locations including G3’s offices (Cerritos, Bakersfield, Redlands, and Sacramento), client sites, trade shows, and industry events. Additionally, overnight travel may be required occasionally to attend networking events such as trade shows and client meetings. EEO Statement G3 Quality, Inc. is an equal-opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description Overview: In this role you will be one of the main contact points for all key stakeholders that the team interacts with including the Data, Production, Print/Mail Operations and Client Success Manager teams among others. Roles and Responsibilities - In partnership with account managers and Region Client Operations Leads, have critical conversations with clients about timing and expectations for problem resolution and what requests we are not able to meet. - Partner with senior account management leaders and regional leadership to maintain client priorities. - Break ties for prioritization when there are multiple demands for work to maintain client satisfaction. - Prioritize client issues to maximize business success balanced with client and member satisfaction. - Support new client and program implementations. - Builds and maintains strong relationships with key stakeholders to ensure alignment of efforts and coordination to drive outcomes and effective client communication Responsibilities for the team that the Manager will have oversight for include: - Reconciliation efforts to ensure all client deliverables meet or exceed SOW requirements - Oversee client meeting documentation: data entry, meeting minutes, action items in support of Client Success Managers and Executives - Oversight of the client direct mail campaigns - Monitor success and serve our clients through managing and the completion of several ad-hoc reporting projects - Quality assurance for reports and deliverables; report manipulation based on client requirements - Forecast and communicate updates and escalations with internal stakeholders in support of client programs - Ticket submission and tracking for client requests directly related to the success of the program - Manage process for internal tracking, documentation, and client response formulation for member grievances - Backup support and account coverage in the absence of the Client Success Executive or Manager to ensure an internal resource is available at all times Basic Qualifications: - Bachelor’s degree in business, economics, operations management or related field. An equivalent combination of experience and training may be considered instead of a formal degree. - 4+ years of relevant work experience with people leadership experience highly preferred - Proven track record of reviewing and organizing data in Excel - Experience using Google Suite (Gmail, Sheets, Slides) - Ability to clearly articulate via verbal and written communication - Experience managing tight timelines, deliverable schedules and a diverse set of internal stakeholders to meet expectations even without explicit control of all inputs needed Preferred Qualifications: - Client facing experience preferred but not required - Self-starter and able to work independently in a fast-paced environment Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/14/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Fivetran is building data pipelines to power the modern data stack for thousands of companies. Our Alliances organization plays a critical role in scaling enterprise adoption by activating Systems Integrators as strategic growth multipliers. We’re looking for a senior-level Strategic Enterprise SI Partner Development Manager to lead and scale our Systems Integrator ecosystem across North America. This is an IC5 enterprise alliance leadership role responsible for driving measurable sourced pipeline, co-sell execution, and incremental bookings through a focused portfolio of Strategic and Regional SIs. The work is highly strategic and execution-oriented — from building executive-level joint business plans to influencing enterprise deal strategy, activating co-sell motions, and developing repeatable industry solutions with partners. You will be responsible for ensuring strong field alignment, disciplined performance management, and measurable revenue impact across your partner portfolio. This is a full-time position based remotely in the United States. Technologies You’ll Use - Salesforce - Looker - Gong - Google Workspace - Partner marketing automation platforms - Cloud ecosystem platforms such as AWS, Azure, GCP, Snowflake, Databricks What You’ll Do - Own executive-level relationships across a focused portfolio of Strategic and Regional Systems Integrators - Develop and execute multiyear joint business plans aligned to enterprise revenue targets - Drive measurable S0 and S1 pipeline creation through structured co-sell engagement - Activate SIs early in enterprise sales cycles to accelerate deal velocity - Influence partner industry practices to embed Fivetran into modern data and cloud transformation programs - Build multi-threaded account strategies with Fivetran AEs and partner account leaders - Lead executive QBRs and strategic planning sessions with partner leadership - Collaborate with Partner Marketing to translate campaigns and events into measurable pipeline outcomes - Track partner-sourced pipeline, influenced revenue, and incremental bookings with operational rigor - Represent partner capabilities internally to drive field adoption and alignment Skills We’re Looking For - Proven track record of driving multimillion-dollar enterprise revenue through Systems Integrators - Experience building and scaling strategic alliances in competitive SaaS environments - Strong executive presence and ability to influence C-level stakeholders - Demonstrated success owning revenue accountability or carrying quota - Ability to navigate complex matrixed organizations with discipline and organization - Strong commercial and negotiation acumen - Operational rigor with data-driven inspection of pipeline and performance metrics Bonus Skills - Experience working within or at Regional or Strategic Systems Integrators - Background in modern data, analytics, or cloud infrastructure ecosystems - Familiarity with enterprise digital transformation programs - Experience building vertical or industry solution plays - Prior experience in a high-growth SaaS environment