This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Banyan Treatment Centers is seeking a Telehealth Care Specialist to support clients throughout their treatment journey. This role assists with client intakes, care coordination, communication with admissions teams, and collaborating with therapists to help ensure clients receive the support and resources they need. The Telehealth Care Coordinator plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team. Position Details - Reporting To: Manager of Telehealth Operations - Schedule: Full-time (Monday & Wednesday, 8 AM-4 PM and Tuesday, Thursday & Friday, 10:30 AM-6:30 PM) - Location: Remote Key Responsibilities - Telehealth Intake & Care Coordination: - Conduct comprehensive telehealth intake assessments, including clinical screenings and information gathering, to determine client needs and appropriate program placement. - Coordinate closely with Admissions, Business Development, and Telehealth Clinical teams to ensure a smooth transition from intake through treatment initiation. - Apply professional judgment to review client assessments and assist in identifying appropriate services, treatment recommendations, and care pathways. - Serve as a key point of contact for internal teams to support communication and coordination of telehealth services. - Patient Engagement & Support: - Provide clients with education on program expectations, treatment processes, and available services. - Conduct scheduled individual check-ins or supportive sessions to monitor progress, address barriers to care, and reinforce treatment goals. - Assist therapists with treatment planning, client assignments, and coordination of services within the telehealth program. - Promote client engagement, accountability, and retention throughout the treatment experience. - Documentation, Compliance & Accreditation: - Maintain accurate, timely, and complete documentation related to client intakes, care coordination activities, and treatment updates within required systems. - Ensure all documentation complies with organizational policies, regulatory requirements, and confidentiality standards. - Communicate updates and client progress with internal teams through systems such as Salesforce and the electronic medical record. - Participate in team meetings, case reviews, and program initiatives to support the ongoing development of telehealth services. Qualifications - Associate's degree or higher in Social Work, Psychology, or another related Human Services field. - Two to three years of work experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred. - Adherence to the Healthcare Code of Ethics and professional standards of conduct. - Knowledge of state and federal confidentiality regulations. - Familiarity with Joint Commission standards and documentation expectations. - Strong organizational, communication, and clinical support skills. - Ability to work effectively as part of a multidisciplinary treatment team. Benefits - Comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance. - Life insurance. - Short- and long-term disability coverage. - A 401(k) with employer match. - Paid time off and holidays. - Employee assistance and wellness programs. Apply Now! If you are passionate about supporting clinical care and helping patients progress through treatment and recovery, we encourage you to apply and join the Banyan Treatment Centers team. EOE

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB: The Director of Operations is a senior leader accountable for the overall performance of a defined geographic region within Marathon Health. As a key steward of our mission, the Director ensures the delivery of exceptional healthcare experiences, operational excellence, and strong client and teammate engagement. This role blends strategic oversight with hands-on leadership to build a high-performing regional operation that delivers measurable value to clients, patients, and teammates. ESSENTIAL DUTIES & RESPONSIBILITIES: Market Leadership & Full P&L Ownership - Own full P&L responsibility for the region, including labor, supplies, and expense management. - Drive performance against budget while maximizing impact for patients and clients. Operational Discipline & Excellence - Champion a culture of operational discipline, quality, safety, and infection control across all health centers Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews. - Drives achievement of patient, client, and teammate satisfaction goals. - Proactively address patient and teammate concerns with a focus on resolution and continuous improvement. - Ensures collaboration of clinical and operational teammates to pursue appropriate clinical opportunities. - Provides compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies. - Coordinates workflow in health centers, prioritizes key tasks, and shifts duties as necessary to achieve maximum success for patients, teammates, and clients. Teammate Leadership & Engagement - Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations. - Set clear goals and expectations for direct reports, holding the team accountable for execution and results. - Align team goals with broader department and company initiatives. Fully accountable for delivered results and goal achievement of the team. - Oversees center staffing, ensuring appropriate coverage and staffing levels to maintain patient access and provider support. - Collaborates with onboarding team to ensure seamless startup of new centers in market. - Completes annual performance reviews for all direct reports. - Communicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas. - Responds to care team issues regarding health center operations. Maintains open communication and positive working relationships with all members of the team, including MA, Providers, Support Teams, and Shared Services. - Foster a culture of communication, engagement, accountability, and continuous learning. Conduct regular team meetings, daily huddles, and consistent 1:1 coaching. Commercial Growth & Enterprise Collaboration - Drive visit volume, engagement, and participation rates across the region. - Participates in education and enrollment activities associated with acquiring new patient members and helping them to engage with our services. - Ensures health center schedules are maintained and optimized to promote efficiencies in practices and patient satisfaction. QUALIFICATIONS: Minimum of 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry. - Proven leadership experience developing and building teams - Demonstrated full P&L responsibility for a large business unit or division. - Expertise in building and leading high-performing teams across clinical, operational, and business functions. - Passion for patient-centered care and teammate engagement. - Exceptional client-facing skills with the ability to build and sustain executive-level partnerships. - Strong financial acumen, strategic thinking, and business judgment. - Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment. - Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred. Candidates for this position must reside in one of the following locations: Houston, TX Milwaukee, WI Chicago, IL St. Louis, MO Minneapolis, MN DESIRED ATTRIBUTES Ownership Mindset — Approaches the market as their business, accountable for outcomes. Operational Excellence — Executes with rigor, urgency, and results-orientation. Teammate First Leadership — Builds trust, develops talent, and creates high-performing teams. Change Leadership – Navigates ambiguity, leads transformation, and scales what works. People Centric Thinking – Prioritizes relationships and service excellence in every interaction. Pay Range: $110,000 - $175,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Job Title: Healthcare Payer Compliance Specialist Status: Full-Time Non-Exempt Direct Hire Pay: $24.00-$27.00 per hour Location: 100% Remote (anywhere in the US) We’re a fast-growing, fully remote healthcare organization on a mission to improve access to care—and we know our people make that possible. As we expand, we are adding a new role to our team. We are seeking a Payer Compliance Specialist who will be responsible for ensuring adherence to payer requirements and internal compliance standards by supporting a claim-ready environment across operational teams; driving audit readiness, reducing denials, and improving claim resolution through proactive communication, process review, and cross-functional collaboration for clients entering treatment with Expressable. About Expressable Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential. The Payer Compliance Specialist ensures adherence to payer requirements and internal compliance standards by supporting a claim-ready environment across operational teams; driving audit readiness, reducing denials, and improving claim resolution through proactive communication, process review, and cross-functional collaboration. WORK AUTHORIZATION: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. What You Would Be Doing at Expressable - Support audit and compliance efforts by assisting with external payer responses, conducting internal reviews, and ensuring required training is completed. - Maintain payer setup and readiness including fee schedules, EFT/ERA configuration, portal access, and payer profile updates. - Interpret payer contracts and manuals to extract operational requirements and support clean claim submission. - Maintain up-to-date reference materials and serve as a resource to internal teams on payer rules and workflows. - Monitor payer updates and policy changes, assess their impact, and assist with implementation and compliance tracking; attending new payer orientation meetings and ongoing payer training sessions. - Collaborate cross-functionally on special projects to improve payer compliance, documentation, and training systems. What You Bring to Expressable - Associate’s or Bachelor’s degree in healthcare administration, business, or a related field (or equivalent work experience). - 3+ years of experience in medical billing, revenue cycle operations, payer compliance, or healthcare auditing. - Familiarity with payer contracts, reimbursement policies, and healthcare documentation standards. - Proficiency with practice management systems, payer portals, and claims processing tools. - Experience managing EFT/ERA setup, fee schedules, and provider enrollment data. - Strong spreadsheet and document management skills (e.g., Google Workspace or Microsoft Office). Core Competencies In addition to the competencies associated with our core values of empowerment, integrity, innovation, collaboration, and diversity, the Payer Compliance Specialist should possess the following key competencies. - Analytical - Strong analytical and critical thinking skills to interpret payer policies and identify operational impacts. - Communication - Effective verbal and written communication skills, including the ability to deliver training and simplify complex topics. - Collaboration - Ability to collaborate cross-functionally with billing, clinical, and compliance teams in a fully remote environment. - Adaptability - Adaptability to evolving payer requirements and healthcare regulations. Physical Demands & Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job consists of sedentary work that primarily involves sitting/standing. While performing the duties of this job, the employee is regularly required to type on a computer keyboard, read documentation, and communicate via telephone regularly throughout the day. Visual acuity must be high enough to view computer screens and to read technical documentation communicated via electronic transmission such as email, shared drives, and chats. This job operates in a remote home office utilizing standard office equipment such as computers, tablets, monitors, and telephone. Why Join Us? Exceptional paid time off policies that encourage and support life balance, including a winter break. - 401k matching to ensure our staff have what they need to enjoy their retirement - Health insurance options that ensure well being for the whole person and their family - Company paid life, short-term disability, and long-term disability coverage - Remote work environment that strives for connectivity through professional collaboration and personal connections Note Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. More about Expressable Expressable values people. From the technology we develop, the services we provide, and the culture we maintain, Expressable cares about the experience of our employees, clients, and prospects. We intentionally create and sustain supportive environments in which everyone - clients, caregivers, speech-language pathologists, and team members - can achieve their highest potential. We believe that building trusting and collaborative relationships is paramount to delivering quality care so we operate with the highest levels of honesty, transparency, and accountability as individuals and a collaborative team. We believe that transforming therapy happens through the steady and iterative problem solving of an interdisciplinary team. Expressable is an equal opportunity workplace. We celebrate and embrace diversity and are committed to building a team that represents a broad tapestry of backgrounds, perspectives, and skills. Expressable is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Expressable will take the steps to ensure people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at hr@expressable.io. E-Verify Federal law requires all employers to verify the identity and employment eligibility of all person hired to work in the United States. Expressable participates in E-Verify. E-Verify Participation Poster E-Verify Right to Work Poster

Qualified Medical Technologist / Lab Technicians will be responsible for providing phone support during non-business hours, weekends and holidays to patients/ healthcare personal on medical device product. This Clinical Phone Support Specialist role allows you to utilize your experience in a way that does not involve patient care. Depending on your current schedule, this type of role can work in conjunction with your current position. Additionally, you will receive exposure to the medical device industry with the potential for long-term career growth in the field. This role is a remote position that will require access to internet and availability to work non-business hours. Responsibilities: - Provides customers with service and product troubleshooting via telephone and email. Troubleshooting includes Clinical Diagnostics - Provides documentation of calls in CRM system; escalates issues requiring further investigation. - Performs technical and application support needed for after-hours on weekdays, weekends, and holidays - Participate in 10 weeks training curriculum - Flexible and able to handle multiple tasks. - Strong verbal and written communication skills. - IQVIA Consultants will be tasked with replying to inbound customer calls within 30 minutes of being notified 98% of the time. In the event IQVIA Consultants are unable to respond to customers within the 30-minute window, IQVIA will communicate this feedback to the client as soon as possible. - Be available during non-business hours (5:00pm-5:00am PST), Weekend Coverage (5:00pm Friday - 5:00am Monday PST), Saturday (5:00am - 1:00pm PST) Benefits: In addition to working with a company that strives to provide employee growth and opportunity, employees have the opportunity to: - Develop strong leadership skills and interact with peers in the healthcare setting without patient care responsibilities - Be at the forefront of cutting edge medical device technology - Gain professional growth and exposure to medical device industry - Access to continuing education via IQVIA Learning Center Job Requirements: - 3-5+ years of related lab experience required - Strong experience in RT-PCR preferred but not required - Virology experience helpful - Med Tech / clinical lab technician background helpful - Ability to troubleshoot Laboratory Information Systems interfaces and to network computers is helpful - Demonstrate ability to handle inbound and outbound calls with professionalism while delivering high‑quality customer support - Cytology experience helpful - Leadership experience is a plus - Strong communication skills both verbal and written - Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated​ ​ The pay range for this role is $20-$30 hourly. The actual pay will vary based on factors like candidate qualifications and competencies. Certain roles are eligible for annual bonus, sales incentives and/or stock. Benefits may include healthcare, retirement, paid time off, and more. #LI-Remote #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $25.00 - $30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.