Qualified Medical Technologist / Lab Technicians will be responsible for providing phone support during non-business hours, weekends and holidays to patients/ healthcare personal on medical device product. This Clinical Phone Support Specialist role allows you to utilize your experience in a way that does not involve patient care. Depending on your current schedule, this type of role can work in conjunction with your current position. Additionally, you will receive exposure to the medical device industry with the potential for long-term career growth in the field. This role is a remote position that will require access to internet and availability to work non-business hours. Responsibilities: - Provides customers with service and product troubleshooting via telephone and email. Troubleshooting includes Clinical Diagnostics - Provides documentation of calls in CRM system; escalates issues requiring further investigation. - Performs technical and application support needed for after-hours on weekdays, weekends, and holidays - Participate in 10 weeks training curriculum - Flexible and able to handle multiple tasks. - Strong verbal and written communication skills. - IQVIA Consultants will be tasked with replying to inbound customer calls within 30 minutes of being notified 98% of the time. In the event IQVIA Consultants are unable to respond to customers within the 30-minute window, IQVIA will communicate this feedback to the client as soon as possible. - Be available during non-business hours (5:00pm-5:00am PST), Weekend Coverage (5:00pm Friday - 5:00am Monday PST), Saturday (5:00am - 1:00pm PST) Benefits: In addition to working with a company that strives to provide employee growth and opportunity, employees have the opportunity to: - Develop strong leadership skills and interact with peers in the healthcare setting without patient care responsibilities - Be at the forefront of cutting edge medical device technology - Gain professional growth and exposure to medical device industry - Access to continuing education via IQVIA Learning Center Job Requirements: - 3-5+ years of related lab experience required - Strong experience in RT-PCR preferred but not required - Virology experience helpful - Med Tech / clinical lab technician background helpful - Ability to troubleshoot Laboratory Information Systems interfaces and to network computers is helpful - Demonstrate ability to handle inbound and outbound calls with professionalism while delivering high‑quality customer support - Cytology experience helpful - Leadership experience is a plus - Strong communication skills both verbal and written - Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated​ ​ The pay range for this role is $20-$30 hourly. The actual pay will vary based on factors like candidate qualifications and competencies. Certain roles are eligible for annual bonus, sales incentives and/or stock. Benefits may include healthcare, retirement, paid time off, and more. #LI-Remote #LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $25.00 - $30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Applicants must reside in LA and have RN licensure Position Purpose: Act as the liaison for all statewide appeals, fair hearings, review organizations, and other external type appeals. Responsible for ensuring that all appeal letters generated comply with both State and NCQA requirements. - Review clinical information for all appeals utilizing nationally recognized criteria to determine medical necessity of services requested - Prepare reviews for cases that did not meet criteria - Gather, analyze and report verbal and written information regarding member and provider clinical appeals, including information follow up - Prepare response letters for member and provider clinical appeals and ensure letters are compliant with State and NCQA standards. - Maintain files and logs for all appeals - Coordinate with Medical Director(s) to clarify medical determinations or clinical rationale - Maintain current knowledge of NCQA and State regulations - Coordinate Fair Hearings with various internal departments and agencies - Performs other duties as assigned - Complies with all policies and standards Applicants must reside in LA and have RN licensure Education/Experience: RN with 4+ years of clinical nursing and/or case management experience or LPN/LVN with 5+ years of clinical nursing or case management experience. Managed care or utilization review experience preferred. License/Certification: LPN, LVN, or RN license. Corporate & Louisiana Healthcare Connections Requirements: Current state RN, LPN, or LVN, LPC, LCSW, or Psy.D license. Pay Range: $33.71 - $60.67 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with high employer contribution - Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This is a field-based position, supporting Abbott’s Vascular division. Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, thrombectomy catheters and atherectomy devices. We currently have an opportunity for a Clinical Specialist, Coronary, in the greater Boston Area. The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share. This position will have a heavy focus on Vessel Closure. What You’ll Work On - Serves as the technical procedure and product expert in support of case coverage in the hospital setting. - Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Vascular products can help them to achieve their goals. - Develop relationships with hospital personnel; make new contacts in hospital departments; identify key decision makers. - Serve as primary resource for clinical support in case coverage, troubleshooting and in-service education for company products. - Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry. - Attend clinical procedures in the Cardiac Cath Lab, Interventional Radiology Lab, and Operating Room to ensure customer and patient success with Vascular products. - Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, product development) to develop optimal solutions. - Support the broader Region as needed with case support in addition to defined territory. Required Qualifications - Bachelor’s degree or equivalent combination of education and experience - 2-5+ years of related work experience - Ability to travel 50% within assigned region Preferred Qualifications - Patient interaction experience within a lab/operating room environment - Relevant Technical Certification Apply Now * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: AVD Vascular LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 15 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

• Participate as a member of a working group and perform special projects, as assigned, to improve the efficiency, effective and quality of the functioning of the Development Operations department. • Act as preliminary liaison for study sites to convey study information, answer questions and in accordance with the escalation pathway. • Develop relationships with investigational sites, HCPs, and institutions to enhance conduct of the trial. • Monitor study-specific timelines and key deliverables; focus on management of all relevant external vendors (e.g., Monitoring, Sample management, IVRS, Laboratory, etc.). • Participate as a member of the multi-disciplinary trial(s) team. • Participate in coordinating efforts with internal Pharmacovigilance, and safety group as needed. • Participate in data review and discrepancy resolution as needed. • Assist in the development of the IP and co-medication strategy (quantities, labels, depots, tracking, etc.) working closely with other departments. • Plan and organize meetings with team support (e.g., investigator/coordinator meetings, DMC, SMC, safety call, etc.) as appropriate. • Assist in the development and management of study timelines and priorities, including recruitment tools/strategy. • Coordinate and monitor activities at investigational sites; review monitoring trip reports and support the US monitoring organization as appropriate. • Participate in the feasibility and evaluation of investigative sites as needed, working closely with the Clinical Trial Logistics group. • Create Master ICF template and review/approve site changes (in consultation with legal, safety when warranted). • Update template for new risks and new amendments information. • Assists in the review, development and writing of study documents and manuals, including but not limited to study manuals, treatment guidelines, patient access forms, laboratory or biomarker plans, and other supporting documents.