About the Role We’re hiring a Program Manager to help shape how Chime delivers a high-quality, high-trust support experience for our members on the Core Experience team. This role will focus heavily on back office operations, including Legal and Compliance workflows, bank partner coordination, and high-risk account processes. As our Program Manager, you’ll uncover friction across the member and agent journey, turn data into actionable insights, and drive scalable operational improvements across CX. You’ll partner closely with Product, Legal, Risk, and Ops to ensure new features and policies are launched in a way that protects our members and empowers our agents. This is a high-visibility role with direct impact on member satisfaction, operational accuracy, and growth. The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In This Role, You Can Expect To: - Own and maintain CX process documentation (SOPs, journey maps, knowledge base content) - Drive operational excellence by streamlining and automating back office functions—from Legal/Compliance workflows and bank partner coordination to high-risk account actions - Identify friction points across the member and agent journey and implement scalable solutions - Influence cross-functional roadmaps using data-driven insights - Partner with various cross-functional teams such as Product, Legal, Risk, Vendor Ops, Quality, and Learning to optimize agent performance - Ensure operational readiness and assess support impact for new features and policy changes - Lead initiatives that measurably improve CSAT, resolution rates, and contact rate To Thrive in This Role, You Have: - 5+ years leading end-to-end programs in CX, Operations, or Product - Experience operating in regulated environments with strong compliance awareness - Demonstrated cross-functional partnership across Product, Compliance, Risk, and Ops - Strong analytical skills and experience using Looker, Tableau, Power BI, or similar tools - Proven ability to break down complex problems and influence roadmap direction - Experience building scalable processes that improved member experience metrics - Strong executive communication and stakeholder influence skills Nice to Have: - PMP certification - MBA - Consulting background - Regulatory/compliance domain expertise #LI-MM1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees - 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.** - 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute** - 💰 Competitive salary based on experience** - ✨ 401k match** plus great medical, dental, vision, life, and disability benefits - 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off** - 🫂 1% of your time off to support local community organizations of your choice - 👟 Annual wellness stipend to use towards eligible wellness related expenses - 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents - 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. - 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!** - 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress** **Perks also available to Chime Interns. We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

• Own and scale execution of complex AI data projects across a major client portfolio or service vertical • Ensure every delivery exceeds client expectations on quality while hitting timeline and gross margin targets • Manage gross margin targets across project portfolios, optimizing delivery efficiency and resource allocation • Partner closely with Business Development to scope new opportunities and structure project proposals • Direct delivery teams and project managers, stepping in as hands-on DPM when needed • Drive continuous improvement in delivery processes and develop new approaches to enhance execution quality • Manage client relationships during project execution, ensuring smooth communication and addressing delivery challenges

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Summer 2026 Production Internship: - Applications close: March 16, 2026 at 11:59pm PT - Program Dates: June 8 - August 14, 2026 - Time Commitment: Full-Time (40 hours per week required) - Format: In Person or Remote Responsibilities: - Image Finaling is a digital paint fix department at the end of the animated feature production pipeline that specializes in creative and technical fixes done in Nuke to resolve any render related issues and creative requests. - The goal of the internship will be to give candidates real world experience within the animated feature film pipeline while working alongside industry professionals. - The intern will work closely with IMF production staff as well as the IMF supervisor and IMF leads. - The intern will be given proper training and then eventually entry level feature shots to work on. This will be a structured process with weekly check-ins. Qualifications - Working knowledge of Nuke - Pursuing an Associate, Bachelor or Graduate degree at a College/University (or equivalent), or be a recent graduate (within six months of graduation date) - Must feel comfortable interacting with employees at all levels of the organization - Must be 18 years of age or older - If in person, must be willing to work in Glendale, California - Ability to provide own relocation, housing and transportation - Authorized to work in the United States without visa sponsorship Requirements - Experience with Photoshop is a plus Benefits - Hourly Rate: $17.87 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected]. For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This dynamic and multifaceted position plays a critical role in driving operational excellence for our clients. You will love this job if… - You are a high performer, self-starter, and love to learn. - You take ownership of projects and drive impact. - You connect and grow both inside and outside the organization. - You thrive in a fast-paced, dynamic environment while staying authentic and having fun. What you’ll do… - Deliver end-to-end cost control services including budgeting, forecasting, and financial reporting to ensure projects are delivered within financial parameters and with maximum value. - Support Project Managers by owning all cost-related processes for both Prime and Subcontractor scopes. Serve as the central point for financial coordination, allowing PMs to focus on schedule, quality, and delivery. - Analyze current tool usage (particularly Procore) and identify opportunities for data streamlining and process improvement. Recommend and implement additional systems/tools as needed to support client objectives. - Facilitate smooth hand-offs between Preconstruction, Construction, and Operations teams regarding cost-related matters. Attend key Preconstruction meetings to ensure knowledge continuity across project phases. Core Areas of Focus: - Budget Development and Cost Projections - Cash Flow Management - Client Billing Coordination - Invoice Processing Oversight - Purchase Order Lifecycle Management - Change Order Documentation and Management Qualifications - Proven track record in managing costs for hyperscale, colocation, and enterprise data center projects. - 5+ years of data center construction scheduling and/or project management expertise. - Deep understanding of cost drivers in data center development, including MEP-intensive systems, high-capacity electrical infrastructure, cooling technologies, and IT/telecom integration. - Current knowledge of material costs, labor rates, and supply chain risks in key markets. - Experience aligning cost management with scheduling, procurement, and risk management processes. - Strong communication and reporting skills to deliver actionable insights to developers, owners, and construction teams. - Experience in contract support including negotiation, change order (CO) review and analysis, monthly invoicing, client billing, and change management in large, multi-stakeholder projects. - A proactive, self-starting mindset with a high degree of ownership and accountability. Requirements - 5+ years of data center or mission critical experience. - Demonstrated success managing complex, phased scheduling strategies in high-performance projects. Benefits - Competitive compensation - Health insurance - 401k with employer match - Flexible PTO - Philanthropic Matching Gift Program - And more…