Axios International logo
Axios International

Transforming Access to Healthcare

Patient Care Coordinator

GeneralGeneralFull TimeRemoteMid LevelTeam 51-200Since 1997H1B SponsorCompany SiteLinkedIn

Location

India

Posted

113 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishBangla

Job Description

Patient Care Coordinator

Axios International

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. • Maintain accurate, complete patient files, prepared for timely submission in line with project standards. • Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. • Educate and coordinate with patients to facilitate a seamless enrolment process aligned with program procedures. • Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. • Ensure patients receive their medications efficiently and without delay. • Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. • Maintain and update electronic records related to patient data and quality assurance. • Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. • Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). • Perform administrative duties related to program operations and general office support. • Utilize Axios’ Patient Management System (PMS) exclusively for all program activities. • Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. • Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. • Promote awareness of escalation protocols for any deviations or non-compliance issues. • Support governance and operational monitoring activities across all Axios programs. • Perform additional duties as assigned by your line manager.

Job Requirements

  • A Degree in any medical background or social work is essential
  • 2 years of working experience in a healthcare or scientific field or NGO is essential
  • Strong Experience in Patient Care is Essential
  • Fluency in English and Bengali is Essential
  • Experience in data monitoring and management is desirable.
  • Experience coordinating and handling logistics/supply chain is desirable.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development

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