Axios International

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. • Maintain accurate, complete patient files, prepared for timely submission in line with project standards. • Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. • Educate and coordinate with patients to facilitate a seamless enrolment process aligned with program procedures. • Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. • Ensure patients receive their medications efficiently and without delay. • Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. • Maintain and update electronic records related to patient data and quality assurance. • Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. • Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). • Perform administrative duties related to program operations and general office support. • Utilize Axios’ Patient Management System (PMS) exclusively for all program activities. • Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. • Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. • Promote awareness of escalation protocols for any deviations or non-compliance issues. • Support governance and operational monitoring activities across all Axios programs. • Perform additional duties as assigned by your line manager.