Job Closed
This listing is no longer active.
Applied Systems, founded in 1980, is a leading provider of innovative software technologies for the global insurance market. The company maintains the largest n
Manager, Cloud Operations
Location
Texas + 3 moreAll locations: Texas | Georgia | Illinois | Canada
Posted
106 days ago
Salary
$0
Seniority
Senior
Job Description
Manager, Cloud Operations
Applied Systems
Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Manager, Cloud Operations to join our global Cloud Services team in a remote location. Cloud Services is responsible for designing, implementing, and administrating technologies that help Applied Systems deliver highly available and reliable Cloud solutions to its global customers. The Manager, Cloud Operations will lead a team of engineers who administer, maintain, and troubleshoot SaaS solutions and environments. This role coordinates daily operational activities, guides team members, participates in incident/change management, and ensures secure handling of customer data while maintaining high service quality. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. This position follows a 4x10 shift schedule, with working days being Thursday, Friday, Saturday, and Sunday from 9:00 PM to 7:30 AM CST. What You'll Do - Lead and coach a 24x7 operations team to optimal productivity while ensuring operational efficiency, accurate change processing, and excellent service delivery - Build and maintain strong relationships with Cloud Services and Client Experience leadership to implement systems and processes that provide the best possible experience for our clients - Define and refine highly effective operations processes that ensure the stability and uptime of the production Cloud Systems while servicing customer requests, and with a hyper-focus on continual improvement - Ensure team compliance with secure data handling policies and best practices - Create and maintain accurate change management policy and procedural documentation - Provide advanced technical assistance and escalation support as needed We're Excited to Learn More About You Your experience may include: - Bachelor's degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines - 5+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software issues - Experience with Microsoft Windows Server and Client operating systems - 2+ years of leadership experience with a strong service-oriented focus - Ability to work in a fast-paced, demanding, production service delivery role We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $70,000 - $100,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US
Benefits
- 401(K), 401(K) matching, Childcare benefits, Commuter benefits, Continuing education stipend, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Health insurance, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Remote work program, Team based strategic planning, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Day off for your birthday, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Employee awards, Diversity recruitment program, Transgender health care benefits, Wellness days, Abortion travel benefits, Mother's room, Personal development training, Virtual coaching services, Flexible time off, Floating holidays, Bereavement leave benefits
Related Guides
Related Categories
Related Job Pages
More Cloud Engineer Jobs
Cloud Platform Engineer
Alight SolutionsAlight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
• Designing, implement, and evolve cloud-native solutions for infrastructure provisioning, configuration management, and deployment pipelines. • Owning production systems end-to-end, including design decisions, implementation, operational reliability, and iterative improvement. • Developing and maintain Infrastructure as Code and Configuration as Code using tools such as Terraform, CloudFormation, and Ansible. • Designing, implementing, optimizing, and own CI/CD pipeline tooling for application and infrastructure deployments using tools such as GitHub Actions or Jenkins. • Designing, implementing, and own high‑quality, maintainable code in a modern language like Python, and author reliable Bash or PowerShell scripts. • Using AI-assisted development tools (e.g., GitHub Copilot) and contribute to internal platforms that enable teams to build and deploy AI-enabled solutions using AWS Bedrock and WatsonX. • Implementing observability, monitoring, and alerting to ensure system reliability, scalability, performance, and cost efficiency. • Embedding security into infrastructure and delivery workflows by applying DevSecOps practices such as least-privilege access, secure defaults, and automated policy enforcement. • Collaborating effectively with application, platform, network, and security teams, clearly communicating requirements, tradeoffs, and design decisions. • Maintaining clear documentation and proactively explore and apply emerging technologies in cloud, DevOps, and AI.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description On Call Computer Solutions is seeking a skilled Azure Cloud Engineer to design, deploy, and maintain secure Azure Government cloud environments for our public sector and regulated clients. - Build and operate Azure landing zones - Implement governance and security controls - Ensure reliable and cost-optimized infrastructure deployments - Collaborate with engineering, security, and project teams to deliver production-ready environments Core Responsibilities - Azure Infrastructure Deployment - Provision Azure Government subscriptions and configure Management Groups - Deploy Azure Landing Zones, including VNets, subnets, NSGs, route tables, and private DNS zones - Deploy and configure core Azure services including: - Virtual Machines - Azure App Services - Azure Storage Accounts - Azure Key Vault - Azure SQL and other database services - Networking & Connectivity - Configure site-to-site VPN or ExpressRoute connectivity between client environments and Azure Gov - Implement secure network segmentation and routing - Validate connectivity between on-premise networks and Azure workloads - Security & Governance - Implement Azure Policy for compliance and governance - Configure Role-Based Access Control (RBAC) using least-privilege principles - Deploy and configure Microsoft Defender for Cloud - Monitoring & Operations - Deploy Azure Monitor and Log Analytics workspaces - Configure alerts, dashboards, and performance monitoring - Assist with cutover validation and performance testing during migrations - Backup, Disaster Recovery & Resilience - Implement Azure Backup and disaster recovery strategies - Validate backup systems through test restores and DR exercises - Cost Management & Optimization - Configure Azure Cost Management, including budgets, alerts, and tagging strategies - Work with engineering teams to optimize resource utilization and cost efficiency - Documentation & Runbooks - Create and maintain infrastructure documentation and operational runbooks - Document architecture, deployment procedures, and operational processes Key Deliverables / KPIs - Deployed Azure Government infrastructure per approved architecture - Validated network connectivity between Azure and client environments - Azure Policy compliance dashboards showing green status - RBAC access matrix implemented according to the least-privilege model - Monitoring and alerting are fully configured and operational - Backup and disaster recovery validated through successful test restores - Infrastructure documentation and operational runbooks completed - Azure Cost Management budgets and alerts are configured Qualifications - 3+ years of experience with Microsoft Azure infrastructure - Experience with Azure Government environments - Strong knowledge of: - Azure Networking (VNets, NSGs, routing) - Azure Policy and governance - RBAC and identity management - Azure Monitor and Log Analytics - Experience implementing backup and disaster recovery solutions - Familiarity with Azure Cost Management and tagging strategies - Strong troubleshooting and documentation skills Preferred Qualifications - Microsoft certifications such as: - Azure Administrator Associate (AZ-104) - Azure Security Engineer (AZ-500) - Experience with: - Infrastructure as Code (Terraform, Bicep, ARM) - Microsoft Defender for Cloud - Azure Landing Zone architecture - Government compliance frameworks (NIST, FedRAMP, CJIS) Key Competencies - Cloud infrastructure design - Security-first architecture - Documentation and process discipline - Strong communication with technical and non-technical stakeholders - Problem-solving in complex hybrid environments
Cloud Engineer – Linux Admin
Accenture Federal ServicesWe believe in the power of change, harnessed in ways that matter for our country and communities.
• Cloud Networking Engineer designs, builds, maintains, and optimizes an organization's cloud infrastructure (Oracle Cloud Infrastructure). • Migrating systems, ensuring security, scalability, and performance. • Collaborating with developers to create efficient, resilient cloud solutions. • Handling everything from automation to cost management and disaster recovery.
Cloud Engineer, Windows Admin
Accenture Federal ServicesWe believe in the power of change, harnessed in ways that matter for our country and communities.
• O&S Cloud Networking Engineer designs, builds, maintains, and optimizes cloud infrastructure. • Migrating systems, ensuring security, scalability, and performance. • Collaborating with developers to create efficient, resilient cloud solutions.
