• Develop and monitor operational performance forecast and recommend solutions based upon analyses performed • Incorporate data from multiple internal and external sources and communicate results to leadership • Manage individual provider issues as well as requests for data on facility and provider productivity • Respond to custom request for support and analysis on new metrics, projects, and initiatives • Prepare data for all administration finance functions, including monthly financial and statistical reports

• As a Sales Operations Intern, you will assist your assigned team with business support activities (ex. engaging with business prospects and coordinating calls, building proposals/quotes, collaboration with team members across multiple departments such as engineering/marketing). • This is a remote role (no travel required) and you will communicate with co-workers and business partners via video, telephone, email, and IM. • This is your opportunity to: Join a vibrant US-based IT services organization that is a leader in the Microsoft Cloud. • Show off your passion for clients and communication skills, while interacting with diverse audiences including end users, IT professionals, and executive personnel. • Develop and maintain strong relationships with members of Microsoft Corporation. • Learn IT by participating in pre-sales calls and collaborate with co-workers in the creation of new service products.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is a career level 18P, and is located within Southern CA with a role classification of Fully Remote. The Region Operations and Distribution Specialist role is designed to build a high level of knowledge and expertise in automotive sales operations leading to a future dealer facing field role (ASM, AASM) or corporate senior specialist position. The Region Operations and Distribution Specialist provides analysis and recommendations by gathering data and information and transforming it into reports and presentations which can be easily used by the region and field teams to make business decisions. The Region Specialist provides critical support across all departments with a primary focus on retail and distribution related topics with a strong dotted line to RSOM in those areas. Possible Tasks within this Role - Sales Operations Support (50%): - Support SDRO/RVP in data analysis, region presentation development, and ad hoc assignments. - Assist in development and execution of regional incentive programs and offers for New and CPO. - Assist SOM/SDRO in comprehensive monthly go-to-market strategy; includes coordination of monthly dealership kick-off calls. - Coordinate and communicate monthly/weekly forecasts for New/Pre-owned business. - Budgeting and tracking of purple folder process and region/area dealer incentives. - Provide monthly accounting of region budget including tracking, analysis and forecasting. - Collaborate across regions to improve processes, planning, and advanced use of digital tools. - Support and educate region colleagues with training for digital reporting tools (Tableau, etc.). - Complete other tasks, projects, etc. to expectation and as assigned by SDRO or RVP. - Manage the creation & distribution of Region communications to the Dealers and Field teams. - Support region level events including annual Region meetings, bi-annual Dealer sales meetings, and Dealer incentive trips. - Distribution Support (30%): - Act as the key liaison to region field team on distribution related topics and issues, including allocation, availability, ordering, and transportation. - Support the RSOM with reporting and analysis of sales performance metrics with an emphasis on distribution related topics (inventory, allocation, accessories, etc.). - Manage all of the preparation and publishing of the dealer allocation process (including Production, Pipeline Refill, and Bulk) to the field teams each month. - Provide management with reports and presentations on vehicle ordering / allocation status and provide new model and model year changeover launch support. - Reporting Management (20%): - Operations – KPI tracking, ad hoc sales, inventory, and forecast reporting. - Distribution – detailed inventory and build analysis, port installed accessory support. - Network Development – Registration, sales effectiveness and market share reporting and analysis. - Customer Enthusiasm – 5-Star and loyalty reporting and analysis. - Field - Provide daily sales and month-end reporting primarily via Tableau, Area-level incentive programs and sales contests. Qualifications - 4 – 6 years of relevant experience - Education - Required: Bachelor’s degree, preferably in business related field - Desired: Bachelor’s degree in business analytics - Master’s degree in business analytics - Skills - Proven analytical skills – Ability to understand, organize and present complex data accurately and effectively. - Communication skills – written, verbal and presentation skills across multiple platforms. - Cross functional collaboration skills - among multiple work groups including the Region, Field, HQ and Dealers. - Problem solving skills – analyzing and breaking down complex problems and providing effective solutions. - Resource management skills– optimization of time, data and budget resources. - Creative thinking skills – Develop new and innovative reporting that promotes new ways to analyzing, presenting and interpreting data. - Organization skills – time management, follow-up and deadline oriented. - Meeting planning skills – designing effective and organized meetings while managing multiple inputs and vendors. - Specialized Skills - Required: Expertise in MS Office Suite - Desired: Expertise in database tools - Business Objects, SQL, and Tableau. - Background in or knowledge of the Automotive Industry. - Understanding and application knowledge of Salesforce. Work Flexibility - Full time position in Audi Region - Occasional travel to region and national meetings - Occasional travel to dealer meetings and contacts Company Description Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security. This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Title: Sr. Director, Safety Assurance & Operational Readiness (ORV) Role Mission The Senior Director will lead the design, preparation, and execution of the Operational Readiness Verification (ORV) framework at TaskUs AV. You will ensure that our support team meets an "Airworthiness" equivalent. You are the final authority on whether the technology, the remote assistance process, and the local operations team are prepared to manage the risks of a complex urban environment. Key Responsibilities 1. Design & Architect the ORV Framework - Safety Gate Design: Define the rigorous criteria (The "ORV Checklist") that our teams must pass before launch deployment. - Aviation Cross-Pollination: Adapt airline Line Operational Safety Audit (LOSA) and Safety Management Systems (SMS) to the world of machine learning and computer vision from a transportation perspective. - Verification Logic: Develop the "Testing-to-Truth" pipeline-ensuring that simulated safety wins are verified by real-world edge-case performance before actual ORVs are conducted with our client. 2. Preparation & Execution (The "Flight Readiness" Phase) - Pre-Launch Audits: Lead cross-functional reviews to ensure all "Open Safety Items" are closed or mitigated to an ALARP (As Low As Reasonably Practicable) level. - Operational Exercises: Design "Red Team" scenarios and simulated emergency response drills to test the team’s resilience to "black swan" events. - Documentation: Own the formal Safety Case and ORV evidence dossiers required for internal governance and external client. 3. Continuous Safety Oversight (The SMS Loop) - Occurrence Reporting: Support our client’s non-punitive reporting system for remote monitors and field operators. - Verification of Mitigations: When a "disengagement" or "near-miss" occurs, lead the root cause analysis and verify that the resulting code fix or operational change actually solved the problem across all lines of business. - Lead safety compliance, certifications, de-certifications, re-certifications reporting, requirements, and execution. - Build safety business insights and create a strong feedback loop with our client to report tooling or process issues that could impact safety. - Create and support a safety training program internally at TaskUs, in partnership with our client to drive a culture of safety within the organization. - Create and maintain all internal safety audits and controls and report findings to client. - Present safety insights and readiness plans to client during WBRs, MBRs, and QBRs. - Architect and orchestrate safety strategy at the organization level and LOB level. - Prepare the team for ORVs and extract analysis and results/insights to share with the client ahead of ORVs. - Influence Ops and Training strategy as it relates to safety and deployment readiness. - Create and manage a robust safety auditing system and framework - Upskill and restructure our Retro and RCA processes to support our client - Strong written RCAs and Retros - Structured safety framework in every RCA/Retro - Retro/RCA repository to extract safety insights, lessons learned and influence overall training and Ops strategy to address edge cases Candidate Profile & Requirements The "Airline Veteran" Foundation - Experience: Minimum 5 years at a major carrier or aerospace OEM (Boeing/Airbus) specifically within Safety Assurance, Flight Standards, or ORV/ORAT (Operational Readiness and Airport Transfer). AV safety experience is an asset. - Deep Knowledge: Expert-level understanding of FAA Part 5 (SMS) and how to translate "Aviation Safety Culture" into a high-growth tech environment. - Risk Modeling: Familiarity with BowTie Analysis and Failure Mode and Effects Analysis (FMEA) applied to complex, high-reliability safety processes. The "Robotaxi" Adaptability - Systems Thinking: Ability to understand the interplay between the "AV Stack" (Perception, Prediction, Planning) and the physical vehicle and how our teams support and interact with those vehicles. - Data Fluency: Experience working with large datasets (FOQA/FDM equivalent) to identify trends before they become incidents. - Agility: Comfortable with "Silicon Valley" speed—moving from a 2-year certification cycle to a 2-week software release cycle without sacrificing safety integrity. Core Competencies - Integrity / "Stop-Work" Courage - The guts to delay a high-profile city launch if the ORV data doesn't meet the safety threshold. - Just Culture Advocacy - Ensuring technicians report their own mistakes so the "machine" can learn from them. - Cross-Functional Influence - Getting Software Engineers to care as much about "Safety Cases" as they do about "Feature Velocity." Success Metrics (The First 12 Months) - ORV Standardization: A repeatable, documented ORV playbook is active for all new market entries. - Mean Time to Resolution (MTTR): A measurable reduction in the time between a safety occurrence and a verified system fix. - Safety Culture Score: High engagement in voluntary reporting from the field operations team. Work Location / Schedule: - Remote - US - US working hours/flexible to business needs Salary range: $150,000 - $220,000 + bonus How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.