Job DetailsLevel: EntryJob Location: Florida Innovation Tower - Orlando, FL 32804Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: Day ShiftJob Category: Customer ServiceDue to the high volume of applicants for this position, we are not able to provide individual updates on applications. We will contact you directly if your application is selected for an interview. We appreciate your patience and understanding. Job Summary: The Patient Access Coordinator is a remote position that handles all incoming telephone calls efficiently, and in a timely manner. This individual is responsible for triaging calls throughout the organization. If you are qualified for and interested in this role, please apply. Key Accountabilities: Number of calls per day, average handle time, schedule adherence, quality, and abandon rate. Essential Duties: Answer inbound calls in a fast paced environment. Acts as the first point of contact for patients needing assistance. Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient. Demonstrates professionalism and patience when handling calls. Maintains department productivity levels for customer satisfaction. This includes meeting or exceeding monthly scorecard expectations. Escalates calls to Supervisor or other departments as necessary. Answers questions regarding patient appointments. Performs other duties and assists on additional lines as assigned by manager. Adheres to established policies, procedures, and scripting to consistently achieve call-time and quality standards. Exemplifies the desired culture and philosophies of the organization. Qualifications: High School diploma or GED minimum education requirement Must have 1+ years of high-volume call center experience Intermediate computer skills required Medical terminology knowledge highly preferred, though healthcare experience not required Reliable, high-speed internet access and Wi-Fi connection required Location: fully remote, but candidates must reside in DE, FL, GA, MD, NC, NJ, PA, SC, or TX Pay Range: $18.00/hr - $22.00/hr Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. Remote Employment Policy: If you are being hired into a remote-eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.Qualifications

Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Altus Commercial Receivables is seeking Commercial Collectors bilingual in Spanish and English as we continue to grow our team! Collectors collect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation. *This position is a Remote/Telecommute position* Job Responsibilities:  - Minimum of 80 outbound/inbound calls - Negotiate payment in full or secure a payment arrangement - Create a sense of urgency for non-paying debtors - Work closely with the Client Support Representative to resolve disputes - Maintain a positive attitude - Remain respectful to debtors & peers - Strong work ethics and integrity - Prioritize time management - Remain professional at all times - Meet/exceed monthly phone, activity & fee quotas Job Requirements:  - Collections, sales, telemarketing, customer service, or call center experience preferred - Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred - Critical Thinker - Basic Math and Writing skills - Salesforce experience is a plus - Strong attention to detail and goal-oriented - Ability to de-escalate adverse situations - Strong interpersonal, communication, and organizational skills - Dependability Compensation and Benefits: - $12.98 per hour PLUS commission and bonuses - Benefit package with health, dental, vision, life, and disability coverage options - 401(k) retirement plan option with company matching - Generous paid time off policy - start with 18 days per year - Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice We look forward to you joining our team!! Altus Commercial Receivables is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

• Educate patients over the phone about insurance-sponsored programs that can help manage their chronic conditions • Introduce supplementary services such as CCM, BHI and, Principal Care Management (PCM) • Meet or exceed daily call expectations and enrollment goals • Empower patients by guiding them in their healthcare journey and advocating for their needs • Document all patient interactions accurately and compliantly in the electronic record system • Work collaboratively with a supportive and mission-driven team

• Manage a diversified portfolio of occupied and vacant properties across Canada. • Coordinate property management services for allocated files, including corporate relocation and mortgage recovery. • Liaise daily with clients, owners, tenants, field inspectors, and vendors. • Maintain internal and external property management systems with accurate, up-to-date information. • Review property reports and findings to provide strategic recommendations to the client. • Ensure tenant satisfaction by responding to concerns and rectifying day-to-day issues promptly. • Coordinate utilities and schedule regular property inspections. • Implement and oversee the leasing process for multi-tenant residential and commercial buildings. • Review quotes and assign work orders to appropriate vendors.