• Provide outpatient services through our telehealth program! • Collaborate with the team to expand access to mental health care • Utilize technology effectively including telehealth software and communication tools • Partner with clients to achieve their mental health goals • Conduct comprehensive assessments and treatment planning

• Provide outpatient services through our telehealth program! • Collaborate with commercial health plans as a licensed Medicaid and Medicare provider • Ensure patient safety and HIPAA compliance during telehealth sessions

Role Description We are looking for a detail-oriented Telehealth Specimen Collector with experience in toxicology or laboratory procedures who will be conducting telehealth visits with patients and manage patient billing. This role requires a combination of clinical skills, patient interaction and administrative expertise to support our healthcare team effectively. Qualifications - Education & Certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or equivalent preferred. - Experience: 1 – 3 years in a clinical or lab setting, with experience in telehealth and billing is a bonus. - Technical Skills: Proficiency in EHR systems, telemedicine platforms, and medical billing software. - Soft Skills: Strong communication, problem-solving, and multitasking. - Regulatory Knowledge: Understanding of HIPAA and insurance billing guidelines. Requirements - Conduct virtual patient visits, assisting with follow-ups, medication reviews, and patient education. - Document patient interactions, symptoms, and treatment plans in our systems. - Coordinate patient care, including scheduling, referrals, and provider communication. - Provide excellent patient service while ensuring HIPAA compliance during telehealth sessions. - Process insurance claims, patient billing and coding. - Verify patient insurance coverage and handle prior authorizations. - Assist with payment collections, billing inquiries and claim follow-ups. - Maintain accurate records and ensure compliance with medical billing regulations. Benefits - Competitive rate - Health, Dental and Vision Insurance (Employer Paid Life Insurance) - Vacation time and Paid Time Off (PTO)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves providing compassionate, empathetic, and non-judgmental care to clients through telehealth sessions. - Conduct telehealth sessions on our platform - Deliver comprehensive patient assessments and assist in treatment planning - Develop meaningful connections with clients - Provide personalized care tailored to individual patient needs - Participate in supervisory hours - Must be able to deliver 20+ sessions a week Qualifications - Completed masters level degree program - Board approved Associate's License in Marriage & Family Therapy or Clinical Social Work - Must be able to provide telehealth sessions - Bilingual in Spanish is not required, but a plus! Requirements You must reside in the state of California. Benefits - Flexible scheduling: Choose your availability, and we'll provide the clients! - We fill your caseload: Usually within two weeks of your start date. - You can focus on patient care: We handle client acquisition, billing, and operational needs. - Treat a diverse range of patients: Our clients come from a variety of backgrounds, cultures, and identities. - Accessible mental health care: We provide quality services to Medi-Cal & Commercial clients without additional paperwork or administrative tasks for you - Company-paid malpractice coverage. - Comprehensive online software and technology support. - Clinical guidance and supervision support - Collaborative community to enhance provider and client experience. Company Description At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us.