• Lead sales and client service initiatives for William Blair’s Investment Management strategies across the intermediary channel in their territory. • Advise management of competitive landscape and client base trends and collaborate with the Head of Intermediary Distribution to set sales goals and objectives. • Maintain extensive visibility and contacts outside of William Blair and foster relationships with key financial intermediaries to convey accurate, up-to-date knowledge of William Blair Investment Management products and their associated benefits. • Generate sales through the direct calling program, utilizing strong networking and negotiation skills to close the sale of investment. • Develop and maintain deep expertise of all investments and serve as a technical resource to others. • Cultivate and leverage relationships within William Blair that can help surface leads or provide endorsements with target clients. • Guide and mentor Regional Associates and Regional Directors on identifying and expanding sales opportunities. • Create, maintain and deliver client presentations which highlight investment management products and the advantages of William Blair. • Develop and maintain detailed documentation of client meetings and calling activity to ensure appropriate level of contact and follow-up, and assess success rates and opportunities for improvement. • Additional responsibilities as requested.

• Own and execute the HME sales strategy aligned to company revenue and growth objectives • Lead, coach, and develop a sales professionals (new business, account management, or hybrid, as applicable) • Establish clear performance expectations, KPIs, and accountability across the team • Drive a high-performance, customer-centric sales culture • Achieve and exceed bookings, ARR, and retention targets within the HME segment • Oversee pipeline generation, forecasting accuracy, and deal execution • Actively participate in strategic and enterprise-level deals • Build trusted executive relationships with HME owners, operators, and clinical leaders • Gather market and customer insights to inform product roadmap and go-to-market strategy • Partner with Marketing on demand generation, messaging, and vertical-specific campaigns • Work closely with Customer Success to ensure smooth handoffs, adoption, renewals, and upsell • Coordinate with Strategic Partnerships (e.g., manufacturers, integrated platforms) to drive joint opportunities • Implement and optimize sales processes, playbooks, and CRM discipline

The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer.  The customers will primarily be small to medium businesses, including General Contractors, Subcontractors, and other verticals inside the commercial construction industry.  This is a full-time position and reports directly to the Director, Regional Sales.  Preferred Location   This is a remote, home-office based role, and candidates must be located in the Pacific or Mountain Time Zones of the United States. Travel Requirements  A willingness to travel as needed for face-to-face meetings with accounts is required for this position. Essential Functions   - Responsible for building and maintaining strong relationships with existing clients to include understanding clients' needs, providing support and ensuring customer satisfaction  - Develop strategies to increase sales and revenue for existing clients including upselling additional products and services, negotiating contracts and identifying new opportunities within the account by developing and executing strategic account plans for key clients, outlining objectives, tactics, and timelines to maximize account growth and retention  - Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early  - Overcome objections by reinforcing the value of the products they have purchased from Dodge through customer analytics and ongoing value selling  - Serve as the primary point of contact for clients, addressing their inquiries, resolving issues and drive value  - Collaborate with internal teams such as Marketing, Product and Customer Care to meet the clients' specific needs  - Act as a client advocate within the organization, ensuring that client feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements. - wholly own the customer experience  - Provide training and support to clients on using products or services effectively.  This could include product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches  - Attain all KPIs designed to improve account retention, including contact rate, upsell, renewal and retention ratios  - Follow SOPs for all account interactions within standard CRM systems and other tools  - Ensure that you take advantage of all job, product, and industry-related training opportunities    - Overall, play a critical role in driving sales growth, fostering strong client relationships, while ensuring customer satisfaction and retention of assigned accounts  Education Requirement  Bachelor's degree in a related field and/or equivalent education and work experience. Required Experience, Knowledge and Skills   - 3+ years of relevant sales experience  - Proficiency with standard desktop applications (Word, Excel, PowerPoint)  - Ability to quickly learn and apply SaaS products  - Basic knowledge of the construction industry or the ability to learn it quickly  - High level of personal integrity with strong ownership of outcomes  - Excellent written and verbal communication skills  - Strong relationship-building and client-centric approach  - Ability to coach customers on best practices and identify pain points and solutions  - Empathetic, small-business growth mindset with the ability to identify meaningful customer opportunities  - Strong skills in collaboration, organization, problem-solving, decision-making, time management, and professional presentation  Preferred Experience, Knowledge and Skills   - Working in a SaaS-based environment   - Previous CRM or order management experience  About Dodge Construction Network   Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.   Dodge is the catalyst for modern construction.  Salary Disclosure  Annual Base Salary range: $60,000-$70,000 + UNCAPPED VARIABLE INCENTIVE!   This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.  For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.  A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.   Reasonable Accommodation  Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com.  Equal Employment Opportunity Statement  Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.  #LI-Remote #LI-SB1 #DE-AM-Southwest #DE-2026-45

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting clients by overseeing bookings, managing schedules, and ensuring every reservation is accurate from initial request to final confirmation. This fully remote role is ideal for someone who thrives on precision, communicates confidently, and takes ownership of delivering a seamless booking experience. - Coordinate and process reservations, confirmations, and schedule updates - Communicate clearly with clients to gather required information and provide timely updates - Review booking details thoroughly to ensure accuracy and completeness - Monitor reservation timelines, manage changes, and proactively follow up on outstanding items - Maintain organized records within internal systems and workflows - Provide professional, dependable support throughout the booking lifecycle Qualifications - Strong written and verbal communication skills - Excellent organizational and time-management abilities - Customer service, reservations, administrative, or scheduling experience (preferred but not required) - Ability to work independently while following established systems and procedures - Detail-oriented, dependable, and comfortable using technology Requirements - Must be a citizen of the United Kingdom, United States, LATAM, Spain, or Australia.