This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Delivery Specialist to support service delivery for the Retiree Health Solutions Department by managing small to medium projects, coordinating with stakeholders, and ensuring timely completion of tasks. This role will monitor quality, identify process improvements, and adapt to changing priorities. Strong, professional communication is essential, as the position operates within a global and virtual environment. - Support end to end enterprise service delivery including agent pre-onboarding, licensing, contracting, and certifications. - Independently handle complex tasks such as escalations, report analysis, and communication to key stakeholders. - Manage projects, coordinating with clients, carriers, third parties, and other company services. - Build personal domain, plan, and regulatory knowledge through formal learning and on the job learning experiences. - Participate in internal user acceptance testing and integration testing. - Ensure SOPs for processing are up to date and match requirements. - Monitor and track service-related metrics to ensure processes meet or exceed targets and identify process improvement opportunities. - Manage multiple carrier agent readiness to sell processes. - Partner with carrier contacts to document the readiness process, communicate status updates, report issues/risks, and obtain resolution. Qualifications - Strong communication, presentation, and interpersonal skills. - Effective problem-solving, analytical thinking, and active listening. - Excellent organization, attention to detail, and ability to prioritize multiple tasks. - Ability to work effectively in a team and remote environment. - Working knowledge of administrative systems and collaboration tools (WebEx Teams, Microsoft Teams). - Intermediate to Expert knowledge of Microsoft applications (Word and Excel). - Bachelor’s degree or equivalent work experience required. Requirements - Flexible working arrangements wherever possible. - Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits - Programs and plans for a healthy mind, body, wallet, and life. - Variety of health coverage options. - Wellbeing and support programs. - Retirement plans. - Vacation and sick leave. - Maternity, paternity & adoption leave. - Continuing education and training. - Several voluntary benefit options.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Delivery Specialist to support service delivery for the Retiree Health Solutions Department by managing small to medium projects, coordinating with stakeholders, and ensuring timely completion of tasks. This role will monitor quality, identify process improvements, and adapt to changing priorities. Strong, professional communication is essential, as the position operates within a global and virtual environment. - Support end to end enterprise service delivery including agent pre-onboarding, licensing, contracting, and certifications. - Independently handle complex tasks such as escalations, report analysis, and communication to key stakeholders. - Manage projects, coordinating with clients, carriers, third parties, and other company services. - Build personal domain, plan, and regulatory knowledge through formal learning and on the job learning experiences. - Participate in internal user acceptance testing and integration testing. - Ensure SOPs for processing are up to date and match requirements. - Monitor and track service-related metrics to ensure processes meet or exceed targets and identify process improvement opportunities. - Manage multiple carrier agent readiness to sell processes. - Partner with carrier contacts to document the readiness process, communicate status updates, report issues/risks, and obtain resolution. Qualifications - Strong communication, presentation, and interpersonal skills. - Effective problem-solving, analytical thinking, and active listening. - Excellent organization, attention to detail, and ability to prioritize multiple tasks. - Ability to work effectively in a team and remote environment. - Working knowledge of administrative systems and collaboration tools (WebEx Teams, Microsoft Teams). - Intermediate to Expert knowledge of Microsoft applications (Word and Excel). - Bachelor’s degree or equivalent work experience required. Requirements - Flexible working arrangements considered wherever possible. - Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” for 5 years in a row. Benefits - Programs and plans for a healthy mind, body, wallet, and life. - Variety of health coverage options. - Wellbeing and support programs. - Retirement plans. - Vacation and sick leave. - Maternity, paternity & adoption leave. - Continuing education and training. - Several voluntary benefit options.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join a pioneering telehealth team providing very low-dose ketamine therapy to patients with depression, anxiety, and PTSD. You will conduct remote video consultations, assess eligibility, and manage treatment plans using AI-assisted workflows. This is a high-impact role at a fast-growing startup that has already transformed over 80,000 lives through accessible care. - Conduct clinical video consultations to assess patient eligibility for very low-dose ketamine therapy for mental health conditions. - Prescribe and manage treatment protocols while educating patients on safety, efficacy, and expectations in a telehealth environment. - Collaborate with a multidisciplinary care team and utilize AI-powered tools to ensure high-quality, compassionate, and efficient patient outcomes. Qualifications - Must be a licensed Nurse Practitioner with an active DEA and preferably multi-state licenses in CA, FL, NY, TX, or across the MA/MI/WA/IL/CO/AZ cluster. - Proven clinical competence in managing controlled substances and a deep understanding of mental health conditions like PTSD and treatment-resistant depression. - Exceptional telehealth bedside manner with the ability to project a polished, warm, and professional presence that builds immediate trust with vulnerable patients. Company Description Joyous.team – Silicon Valley-based Public Benefit Corporation providing affordable, AI-powered mental health care.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Partner Operations Specialist who blends operational rigor, partner‑facing communication skills, and the ability to work in a fast‑evolving environment. This role is responsible for designing, documenting, and executing a Proof of Performance (PoP) validation process that can scale, withstand audit scrutiny, and support AI‑assisted workflows. This is not a pure project manager role. The ideal candidate is a hybrid operator + partner engagement specialist who can apply judgment, influence process design, and coach partners through new validation expectations. The PoP framework centers on three partner influence archetypes, each requiring clear, binary, defensible validation criteria and acceptable evidence artifacts: - Deal Origination (“Bring a Deal”) – Value Discovery - Deal Closure Support (“Critical to Close”) – Value Definition - Post‑Sales Success & Adoption – Value Realization Key Responsibilities - Proof of Performance (PoP) Validation - Review and validate partner submissions across origination, closure support, and post‑sales success influence categories. - Execute human validation checks following AI‑assisted screening to ensure accuracy, defensibility, and consistency. - Collaborate with Account Executives and operations teams to ensure timely and well‑documented validation outcomes. - Process Design & Optimization - Develop and refine industry‑standard PoP criteria, defining minimum acceptable evidence and non‑qualifying artifacts. - Draft comprehensive documentation including validation criteria, process flows, evidence definitions, and pass/fail examples. - Work with finance, compliance, sales, and operations stakeholders to ensure criteria are auditable, scalable, and enforceable. - Dry‑Run Audits & Pilot Feedback Loop - Build and conduct dry‑run audits using real customer/partner scenarios to pressure‑test validation logic. - Produce clear audit reports outlining findings, gaps, exceptions, and recommended refinements. - Iterate PoP documentation based on pilot outcomes and stakeholder feedback. - Partner Engagement & Enablement - Guide partners through the PoP criteria, evidence expectations, and submission process. - Develop partner‑facing readiness materials (workshops, webinars, enablement content) explaining how to demonstrate influence. - Provide insights from partner feedback to inform criteria adjustments and workflow improvements. Qualifications - Experience in partner operations, channel programs, governance, or compliance. - Exposure to validation, audit, claims review, or similar adjudication environments to establish measurable proof of performance KPIs for partners. - Strong written and verbal communication skills. - Ability to manage multiple stakeholders and cross‑functional coordination. - High attention to detail with a focus on fairness, accuracy, and defensibility in validation decisions. - Demonstrated ability to produce structured documentation (criteria, flows, checklists). - Familiarity with MDF programs, incentives, demand generation, or deal registration workflows. - Partner‑facing experience across ISVs, advisors, resellers, or other ecosystem roles. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Doral, FL. The pay range for this position is $35.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 9, 2026.