Yourjobabroad

• Act as the technical expert supporting the sales cycle for business customers • Translate business requirements into technical solution proposals • Lead client workshops, presentations, and technical briefings • Qualify opportunities with the sales team • Document technical requirements and constraints • Design solution architectures aligned with customer environments and integration requirements

• Provide consecutive interpretation between Russian and English on live calls • Maintain meaning, tone, and style while ensuring completeness and accuracy • Follow caller instructions and manage call flow without taking over conversations • Use approved customer service protocols and professional terminology across assigned domains • Deliver strict renditions, including all relevant details from each conversation • Interpret live conversations from Russian to English and English to Russian with high accuracy • Apply correct grammar, syntax, and register appropriate to context • Follow call-flow guidance and comply with confidentiality and process requirements • Use domain terminology in insurance, legal, and medical (general and forensic) contexts • Document or tag call outcomes as required by internal procedures

• Provide consecutive interpretation between Ukrainian and English on live calls • Maintain meaning, tone, and style while ensuring completeness and accuracy • Follow caller instructions and manage call flow without taking over conversations • Use approved customer service protocols and professional terminology across assigned domains • Deliver strict renditions, including all relevant details from each conversation • Interpret live conversations from Ukrainian to English and English to Ukrainian with high accuracy • Apply correct grammar, syntax, and register appropriate to context • Follow call-flow guidance and comply with confidentiality and process requirements • Use domain terminology in insurance, legal, and medical (general and forensic) contexts • Document or tag call outcomes as required by internal procedures

• Answer customer inquiries via email, chat and phone • Assist customers with product selection based on needs, preferences and budget constraints • Provide product information, usage guidance and clarification on orders • Communicate delivery status, order updates and next steps clearly and in a structured manner • Follow up on after-sales inquiries (warranty claims, missing parts) and monitor progress until resolution • Escalate non-standard cases to internal teams and track them through to completion

• Customer success support for a digital recruitment platform with a focus on implementation follow-up and lifecycle milestone tracking • Integration checks and onboarding progress monitoring for new customers • Adoption, usage and engagement monitoring against defined success milestones • Troubleshooting intake via ticket workflows and coordination until closure • Accurate documentation of all customer activity in internal systems of record

• Build and grow B2B partnerships in the sportsbook industry • Own lead generation, outreach, negotiations, and deal closure activities • Maintain a structured pipeline and reporting cadence • Coordinate internally to progress opportunities through commercial and technical stages • Represent the solution with partners during meetings, events, and visits

• Handle customer interactions via phone, email, and chat channels • Provide accurate guidance on products and services using internal knowledge resources • Own issues end-to-end, including follow-up and resolution tracking • Record every interaction and outcome in internal systems • Operate within defined processes, quality standards, and team targets • Support continuous improvement by providing feedback and operational input • Respond to inbound customer requests via phone, email, and chat • Troubleshoot issues, clarify account/order/service questions, and deliver resolutions within agreed timelines • Escalate cases when required and monitor progress until closure • Log interactions, actions taken, and next steps in internal tools • Consistently apply scripts, policies, and workflows to meet quality requirements

• Provide end-to-end customer support for product- and service-related inquiries • Guide customers on the correct use of household appliances • Handle complaints by identifying root causes and implementing resolution steps • Accurately document interactions in internal systems • Follow quality guidelines and compliance requirements