Workit Health

Role Description Member Experience Specialists serve as the main point of contact for our members throughout each point in their recovery journey. They are compassionate, accurate, and data-oriented. They are change agents who go the extra mile because they know what a difference each day is making in the life of those they help. - Go above and beyond to provide world-class member experience to individuals interested in signing up for Workit Health’s program, and throughout member’s journeys at Workit Health. - Respond promptly and professionally to customer inquiries via phone, email, or chat. - Resolve basic member issues and escalate more complex concerns to higher-level support staff as needed. - Help to facilitate each member’s journey, and accurately and efficiently communicate with members through a variety of channels as they navigate our program. - Provide accurate information about our program, services, and policies. - Follow established procedures to ensure a consistent member experience. - Educate potential members on the value of Workit Health’s program and facilitate their enrollment. - Educate our current members on how to navigate the Workit Health program, and be ready to help troubleshoot through any barriers and identify areas to increase engagement. - Communicate and provide support to members over chat, email, and phone in a professional way that embodies the company mission and values. - Be accountable for specific metrics related to productivity, member engagement, and member satisfaction. - Achieve individual and team performance goals. - Serve as an expert for member experience across the member’s journey, with a deep understanding of our program and the Workit Health app. Qualifications - High school diploma or GED. - Experience in a customer service role. - Familiarity with remote work and the ability to work autonomously are highly preferred. - Proficiency in written and verbal communications (chat, email, and phone calls). - Ability to build rapport and trust with patients and team members. Requirements - Hours: M-F 9:30am - 6:00pm CST / 9:00am - 5:30pm PST. - Pay range: $22.50 — $22.50 USD. Benefits - Fully remote work. - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!). - 11 paid holidays. - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs. - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families). - 401k + 4% matching. - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA). - Health Savings Accounts (HSA). - Employee assistance program, complete with financial coaching and counseling sessions. - Professional development allowance for Providers and Behavioral Health team. - Opportunities for internal mobility and growth at a Company with a proven track record of promoting internally. - Vibrant, democratized culture with clubs and multiple ERG groups. - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations.

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Schedule: 4x10 8:00am-6:30pm CST (Tuesday off) 8:00am-6:30pm EST (Thursday off) 8:00-6:30pm EST (Wednesday off) Job Summary: At Workit Health, Medical Assistants (MAs) work in a fast-paced virtual clinic model. MAs are on-the-go every day, chatting with members in our app to questions in medical chat, and assisting a nationwide team of passionate and patient-centered medical providers in delivering high-quality patient care by going above and beyond to provide a world-class experience for our members throughout their care at Workit Health. The dedication our team members bring to the table reflects our mission-driven culture of making the gold standard of care for addiction more accessible through harm reduction, trauma-informed, low barrier care along with patient-centered support. Core Responsibilities: - Communicating and providing support to members over chat, email, and phone using exceptional customer service. - Relaying member needs to providers. - Corresponding with pharmacies and completing prior authorizations to resolve prescription issues. - Maintaining strict confidentiality when handling member information in compliance with Workit Health, HIPAA, and 42 CFR Part 2 guidelines. - Learning and maintaining knowledge of our EHR, product, and communication platforms. - Maintaining a dedicated, private workspace that supports HIPAA compliance and provides a quiet, distraction-free environment. - Being fully available and focused during scheduled work hours, with the flexibility to join video meetings (camera on) as needed, without competing commitments. - Consistently demonstrating empathy, compassion, and professionalism in all interactions—with members, colleagues, and leadership—across all forms of communication and through professional personal presentation. - Adhering to schedule start and end times Qualifications: - Active National Medical Assistant Certification required - Passionate about providing stellar internal and external customer service and working with diverse populations including Workit staff, members, family members, and vendors. - Strong analytical ability. - One or more years of healthcare experience and knowledge of medical terminology is preferred. - Comfortable asking for support, help, and guidance as needed. - Experience in substance use disorder treatment and/or behavioral health care is a plus. Pay range $25—$25 USD Benefits & Rewards: - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations Equal Opportunities for Everyone, including Folks in Recovery: As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. AI Interview Policy: At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential. Privacy Policy: Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Schedule: 4x10 8:00am-6:30pm EST (Thursday off) 7:30am-6:00pm PST (Tuesday off) Job Summary: At Workit Health, Medical Assistants (MAs) work in a fast-paced virtual clinic model. MAs are on-the-go every day, chatting with members in our app to questions in medical chat, and assisting a nationwide team of passionate and patient-centered medical providers in delivering high-quality patient care by going above and beyond to provide a world-class experience for our members throughout their care at Workit Health. The dedication our team members bring to the table reflects our mission-driven culture of making the gold standard of care for addiction more accessible through harm reduction, trauma-informed, low barrier care along with patient-centered support. Core Responsibilities: - Communicating and providing support to members over chat, email, and phone using exceptional customer service. - Relaying member needs to providers. - Corresponding with pharmacies and completing prior authorizations to resolve prescription issues. - Maintaining strict confidentiality when handling member information in compliance with Workit Health, HIPAA, and 42 CFR Part 2 guidelines. - Learning and maintaining knowledge of our EHR, product, and communication platforms. - Maintaining a dedicated, private workspace that supports HIPAA compliance and provides a quiet, distraction-free environment. - Being fully available and focused during scheduled work hours, with the flexibility to join video meetings (camera on) as needed, without competing commitments. - Consistently demonstrating empathy, compassion, and professionalism in all interactions—with members, colleagues, and leadership—across all forms of communication and through professional personal presentation. - Adhering to schedule start and end times Qualifications: - Active National Medical Assistant Certification required - Passionate about providing stellar internal and external customer service and working with diverse populations including Workit staff, members, family members, and vendors. - Strong analytical ability. - One or more years of healthcare experience and knowledge of medical terminology is preferred. - Comfortable asking for support, help, and guidance as needed. - Experience in substance use disorder treatment and/or behavioral health care is a plus. Pay range $25—$25 USD Benefits & Rewards: - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations Equal Opportunities for Everyone, including Folks in Recovery: As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. AI Interview Policy: At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential. Privacy Policy: Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Active state licensure: FL, IL, MI, OH, NJ, or TX Schedule: 4x10 (4 days a week / 10 hours per day) Hours: 8am-6pm per timezone General Application: We are always open to speaking with providers interested in pursuing a role at Workit Health to build our provider pipeline as we continue to launch in new states. Job Summary: As a Nurse Practitioner or Physician Assistant at Workit Health, you will be responsible for collaborating with a physician to provide whole-person care to patients with substance use disorders via our telehealth platform. Currently all of our positions are remote until further notice. Core Responsibilities: - Co-facilitate virtual shared medical appointments and individual appointments by providing clinical assessments, treatments, and medication management. - Conduct new patient evaluations. - Make appropriate assessments, treatment plans, and referrals for patient problems. - Prescribe and monitor medications for opioid use disorder and alcohol use disorder. - Provide patient education and referrals, specific to patients assessed needs. - Maintain standards of confidentiality, HIPAA and 42 CFR Part II. - Utilize strong communication skills, verbal and written. - Maintain accurate patient records in EMR system. - Provide excellent member experiences resolving member inquiries and ensure our members’ needs are placed first. - Commitment to Harm Reduction philosophy in all aspects of clinical practice. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time. Qualifications: - 1 year of experience as a Nurse Practitioner or Physician Assistant - Active State Nurse Practitioner or Physician Assistant license in good standing in any of the following states: FL, IL, MI, OH, NJ, or TX - Minimum of 1 year experience in addiction medicine required - Experience prescribing SUD medications - Experience with harm reduction - Active DEA license - Current BLS certification - Willingness to obtain licensure in additional states - Ability to adapt and be flexible in a changing and evolving work environment - Ability and willingness to complete work independently online; familiarity with Google Drive, spreadsheets, documentation, video conferencing, and secure email - Professionalism, punctuality, and reliability a must - Enthusiasm for revolutionizing the way addiction is addressed and treated is necessary. Workit's policy requires providers to have a license and DEA and CP (not Workit provided) if applies in the physical location they are present when seeing a patient AND license and DEA and CP (Workit provided) in the location where patient physically present (clinic state). Pay range $140,000—$150,000 USD Benefits & Rewards: - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations Equal Opportunities for Everyone, including Folks in Recovery: As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. AI Interview Policy: At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential. Privacy Policy: Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Active Ohio State Peer Recovery Certification Required Job Summary: As a Behavioral Health Care Specialist (BHCS) at Workit Health you will be responsible for providing group-based intervention and case management to members with Substance Use Disorders (SUD). Primary focus is on group-based treatment, including co-facilitation of shared follow-up appointments (SFA's). BHCS are full-time employees that work primarily remote and can provide all services via telehealth platforms. Schedule is full-time, including four 10hr shifts. Additionally BHCS offer evening groups (at least twice a week) and a weekend group (up to twice a month). Core Responsibilities: - Excels at group facilitation, on SUD related topics with and without standardized curriculum. - Comfortable co-facilitating multidisciplinary groups, such as shared follow-up appointments. - Willing to work a flexed schedule to accommodate evening and weekend groups. - Provide evidence-based SUD services through facilitation of psychoeducational, skills-development, cognitive-behavioral, interpersonal process, and support-based groups. - Fluent with group co-facilitation with other recovery coaches, counselors and medical providers. - Capable of managing crisis intervention remotely. - Prepare all related documentation in accordance with applicable organizational and state standards in a clear, thorough, and timely manner. - Comfortable with treating adults and adolescents. - Participation in meetings, supervision, and clinical audits. - Maintain standards of confidentiality, HIPAA and 42 CFR Part II. - Demonstrate adaptability and flexibility without compromising clinical effectiveness. - Commitment to Harm Reduction philosophy in all aspects of clinical practice. - Expertly manage member communication over chat, email, and phone in a way that embodies the company mission and values - Respond to member chats and messages. - Contribute to Behavioral Health services by providing support groups and subsequent documentation. - Provide individualized resources to members. - Be empowered to work autonomously, continuously learning, and are expected to adhere to meeting schedules and times, and prioritize accordingly. - Complete tasks for referrals, resources and discharges. - Demonstrate empathy, compassion, and respect for clients in all interactions. - Go above and beyond to provide excellent member experiences resolving member inquiries and, overall, ensure our members’ needs are placed first. - Increase overall member satisfaction by meeting and exceeding support metrics and service levels. - Expect that new states have varying requirements (ex: internal drug testing, fingerprinting) that we aim to meet while being sensitive to our employee work force and mission around addiction. - Other duties as assigned. Qualifications: - Active Ohio State Peer Recovery Coach Certification (Required) - Must have experience facilitating support groups - At least 1 year of peer recovery experience - Preferred experience in customer service settings - Experience with Electronic Medical Records, HIPAA and 42 CFR part II - Familiarity with addiction recovery - Enthusiastic dedication to service excellence - Able to tackle tough support cases, enjoying the challenge of solving new issues. - Mindfully manage stress and pressure–focusing on what matters most while managing time, and maintaining a positive, calm presence within a start-up environment - Comfortable in asking for support, help, and guidance as needed - Case management experience - Strong analytical and problem-solving abilities - Energized by working with others - Excellent communication skills - Outstanding organizational skills - Aptitude for problem-solving - Must disclose if you currently run a private practice or start one during employment. Client base for private clients must not be in SUD field. We will require written permission from Supervisor for outside private practice work in which you are a facilitator or co-faciliator. Pay range $25—$25 USD Benefits & Rewards: - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations Equal Opportunities for Everyone, including Folks in Recovery: As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. AI Interview Policy: At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential. Privacy Policy: Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Active state licensure: Michigan Schedule: 4x10 (4 days a week / 10 hours per day) Hours: 8am-6pm EST Job Summary: As a Nurse Practitioner or Physician Assistant at Workit Health, you will be responsible for collaborating with a physician to provide whole-person care to patients with substance use disorders via our telehealth platform. Currently all of our positions are remote until further notice. Core Responsibilities: - Co-facilitate virtual shared medical appointments and individual appointments by providing clinical assessments, treatments, and medication management. - Conduct new patient evaluations. - Make appropriate assessments, treatment plans, and referrals for patient problems. - Prescribe and monitor medications for opioid use disorder and alcohol use disorder. - Provide patient education and referrals, specific to patients assessed needs. - Maintain standards of confidentiality, HIPAA and 42 CFR Part II. - Utilize strong communication skills, verbal and written. - Maintain accurate patient records in EMR system. - Provide excellent member experiences resolving member inquiries and ensure our members’ needs are placed first. - Commitment to Harm Reduction philosophy in all aspects of clinical practice. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time. Qualifications: - 1 year of experience as a Nurse Practitioner or Physician Assistant - Active Michigan State Nurse Practitioner or Physician Assistant license in good standing. - Minimum of 1 year experience in addiction medicine required - Experience prescribing SUD medications - Experience with harm reduction - Active DEA license - Current BLS certification - Willingness to obtain licensure in additional states - Ability to adapt and be flexible in a changing and evolving work environment - Ability and willingness to complete work independently online; familiarity with Google Drive, spreadsheets, documentation, video conferencing, and secure email - Professionalism, punctuality, and reliability a must - Enthusiasm for revolutionizing the way addiction is addressed and treated is necessary. Workit's policy requires providers to have a license and DEA and CP (not Workit provided) if applies in the physical location they are present when seeing a patient AND license and DEA and CP (Workit provided) in the location where patient physically present (clinic state). Pay range $140,000—$150,000 USD Benefits & Rewards: - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations Equal Opportunities for Everyone, including Folks in Recovery: As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. AI Interview Policy: At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential. Privacy Policy: Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America. Licensure: Independent clinical Texas state licensure required (LCSW or LMFT) Schedule: 4/10 schedule with a standard OOO day. Job Summary: As a Recovery Counselor at Workit Health you will be responsible for providing clinical intervention to members with Substance Use Disorders (SUD) and mental health disorders. Primary focus is on team-based treatment, namely co-facilitation of shared follow up appointments. Recovery Counselors are full-time employees that work remote and can provide all services via telehealth platforms. Core Responsibilities: - Co-facilitate virtual multidisciplinary groups, such as shared medical appointments & support groups on SUD related topics with and without standardized curriculum. - Utilize Motivational Interviewing and Cognitive Behavioral Therapy (CBT) techniques in group and individual formats. - Provide evidence-based SUD services through facilitation of psychoeducational, skills development, cognitive behavioral, interpersonal process, and support based groups. - Prepare all related documentation in accordance with applicable organizational and state standards in a clear, thorough, and timely manner. - Complete evaluations with members seeking to enroll in a variety of programs. - Diagnose and treat adults and adolescents. - Clinically able to differentiate and practice as a clinician or coach depending on the situation. - Ability to meet daily targets assigned by BH leadership - Demonstrate adaptability and flexibility without compromising clinical effectiveness. - Commitment to Harm Reduction philosophy in all aspects of clinical practice. - Participate in meetings, supervision, and clinical audits. - Willing to work a flexed schedule to accommodate evening and potential weekend groups. - Maintain standards of confidentiality, HIPAA and 42 CFR Part II. - Collaborate with our Grants and Research team to support with new grant evaluations, re-evaluations, and other grant needs. - Other duties as assigned. Qualifications: - Master's degree (Required) - Independent clinical Texas state licensure required (LCSW or LMFT Required) - Fluency in Cognitive Behavioral Therapy (CBT) and Motivational Interviewing (MI) skills. Motivational Enhancement Therapy (MET) training is a plus. - At least one (1) year of experience providing SUD services in an inpatient or outpatient setting - Capable of managing crisis intervention remotely - Experience and passion for facilitating groups using therapeutic interventions - Ability and willingness to complete work independently online; familiarity with Google Drive, spreadsheets, documentation, video conferencing, and secure email - Professionalism, punctuality, flexibility, and reliability a must - Enthusiasm for revolutionizing the way addiction is addressed and treated is necessary. Pay range $72,500—$87,000 USD Benefits & Rewards: - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations Equal Opportunities for Everyone, including Folks in Recovery: As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. AI Interview Policy: At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem-solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential. Privacy Policy: Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.

Role Description As a Recovery Counselor at Workit Health, you will be responsible for providing clinical intervention to members with Substance Use Disorders (SUD) and mental health disorders. Primary focus is on team-based treatment, namely co-facilitation of shared follow-up appointments. Recovery Counselors are full-time employees that work remote and can provide all services via telehealth platforms. - Co-facilitate virtual multidisciplinary groups, such as shared medical appointments & support groups on SUD related topics with and without standardized curriculum. - Utilize Motivational Interviewing and Cognitive Behavioral Therapy (CBT) techniques in group and individual formats. - Provide evidence-based SUD services through facilitation of psychoeducational, skills development, cognitive behavioral, interpersonal process, and support-based groups. - Prepare all related documentation in accordance with applicable organizational and state standards in a clear, thorough, and timely manner. - Complete evaluations with members seeking to enroll in a variety of programs. - Diagnose and treat adults and adolescents. - Clinically able to differentiate and practice as a clinician or coach depending on the situation. - Ability to meet daily targets assigned by BH leadership. - Demonstrate adaptability and flexibility without compromising clinical effectiveness. - Commitment to Harm Reduction philosophy in all aspects of clinical practice. - Participate in meetings, supervision, and clinical audits. - Willing to work a flexed schedule to accommodate evening and potential weekend groups. - Maintain standards of confidentiality, HIPAA and 42 CFR Part II. - Collaborate with our Grants and Research team to support with new grant evaluations, re-evaluations, and other grant needs. - Other duties as assigned. Qualifications - Master's degree (Required) - Independent clinical state licensure required (LCSW or LMFT Required) - Fluency in Cognitive Behavioral Therapy (CBT) and Motivational Interviewing (MI) skills. Motivational Enhancement Therapy (MET) training is a plus. - At least one (1) year of experience providing SUD services in an inpatient or outpatient setting. - Capable of managing crisis intervention remotely. - Experience and passion for facilitating groups using therapeutic interventions. - Ability and willingness to complete work independently online; familiarity with Google Drive, spreadsheets, documentation, video conferencing, and secure email. - Professionalism, punctuality, flexibility, and reliability a must. - Enthusiasm for revolutionizing the way addiction is addressed and treated is necessary. Requirements - Pay range: $72,500 — $87,000 USD Benefits - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

Role Description As a Behavioral Health Care Specialist (BHCS) at Workit Health you will be responsible for providing group-based intervention and case management to members with Substance Use Disorders (SUD). Primary focus is on group-based treatment, including co-facilitation of shared follow-up appointments (SFA's). BHCS are full-time employees that work primarily remote and can provide all services via telehealth platforms. Schedule is full-time, including four 10hr shifts. Additionally BHCS offer evening groups (at least twice a week) and a weekend group (up to twice a month). - Excels at group facilitation, on SUD related topics with and without standardized curriculum. - Comfortable co-facilitating multidisciplinary groups, such as shared follow-up appointments. - Willing to work a flexed schedule to accommodate evening and weekend groups. - Provide evidence-based SUD services through facilitation of psychoeducational, skills-development, cognitive-behavioral, interpersonal process, and support-based groups. - Fluent with group co-facilitation with other recovery coaches, counselors and medical providers. - Capable of managing crisis intervention remotely. - Prepare all related documentation in accordance with applicable organizational and state standards in a clear, thorough, and timely manner. - Comfortable with treating adults and adolescents. - Participation in meetings, supervision, and clinical audits. - Maintain standards of confidentiality, HIPAA and 42 CFR Part II. - Demonstrate adaptability and flexibility without compromising clinical effectiveness. - Commitment to Harm Reduction philosophy in all aspects of clinical practice. - Expertly manage member communication over chat, email, and phone in a way that embodies the company mission and values. - Respond to member chats and messages. - Contribute to Behavioral Health services by providing support groups and subsequent documentation. - Provide individualized resources to members. - Be empowered to work autonomously, continuously learning, and are expected to adhere to meeting schedules and times, and prioritize accordingly. - Complete tasks for referrals, resources and discharges. - Demonstrate empathy, compassion, and respect for clients in all interactions. - Go above and beyond to provide excellent member experiences resolving member inquiries and, overall, ensure our members’ needs are placed first. - Increase overall member satisfaction by meeting and exceeding support metrics and service levels. - Expect that new states have varying requirements (ex: internal drug testing, fingerprinting) that we aim to meet while being sensitive to our employee work force and mission around addiction. - Other duties as assigned. Qualifications - Peer Recovery Coach Certification (Required) - Must have experience facilitating support groups - At least 1 year of peer recovery experience - Preferred experience in customer service settings - Experience with Electronic Medical Records, HIPAA and 42 CFR part II - Familiarity with addiction recovery - Enthusiastic dedication to service excellence - Able to tackle tough support cases, enjoying the challenge of solving new issues. - Mindfully manage stress and pressure–focusing on what matters most while managing time, and maintaining a positive, calm presence within a start-up environment - Comfortable in asking for support, help, and guidance as needed - Case management experience - Strong analytical and problem-solving abilities - Energized by working with others - Excellent communication skills - Outstanding organizational skills - Aptitude for problem-solving - Must disclose if you currently run a private practice or start one during employment. Client base for private clients must not be in SUD field. We will require written permission from Supervisor for outside private practice work in which you are a facilitator or co-facilitator. Benefits - Fully remote work - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) - 11 paid holidays - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) - 401k + 4% matching - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) - Health Savings Accounts (HSA) - Employee assistance program, complete with financial coaching and counseling sessions - Professional development allowance for Providers and Behavioral Health team - Opportunities for internal mobility and growth at a Company with a proven track record of promoting internally - Vibrant, democratized culture with clubs and multiple ERG groups - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

Role Description As Workit Health’s Controller & Director of Accounting, you will be responsible for bringing hands-on technical accounting expertise to our nontraditional business model. Our ideal candidate is hands-on, thrives in a dynamic work environment, and has a strong background in accounting operations. This candidate will lead a team to oversee financial reporting, audits, reconciliations, consolidations, and taxes. They will be responsible for monthly, quarterly, and annual financial statements in accordance with GAAP. Core Responsibilities - Oversee and manage general accounting functions, including but not limited to: accounts payable, revenue recognition, general ledger, and taxes. - Manage the close process, ensuring accuracy and timeliness of month-end and quarter-end close activities, including journal entries and reconciliations. - Coordinate and execute annual audits, working closely with external auditors. - Prepare and present monthly, quarterly, and annual financial statements and reports ensuring they comply with GAAP. - Lead and manage accounting team, fostering a culture of continuous improvement and providing coaching and career development opportunities. - Implement and monitor internal controls, ensuring compliance with company policies and procedures. - Maintain and manage the company’s accounting system, NetSuite, ensuring accurate and timely processing of financial data. - Support the company’s strategic initiatives by providing insightful, data-driven analysis and financial perspective. - Directly manage Senior Accountant; partner with Manager, Finance & Strategy; report to Sr. Vice President of Finance & Strategy. Qualifications - Bachelor’s Degree in Accounting, Finance, or Business Administration. - Active Certified Professional Accountant (CPA) license required. - 8+ years of related accounting experience (ideally audit). - Experience owning an end-to-end audit process. - Experience with general ledger systems (e.g. NetSuite). - 4+ years of management experience. - Proven record owning end-to-end accounting for multiple entities. - Strong and verifiable experience in Excel and Google Sheets. - Strong analytical skills and understanding of US GAAP. - Excellent communication, organization, time management, and prioritization skills. Requirements - Pay range: $140,000 — $175,000 USD. Benefits - Fully remote work. - 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!). - 11 paid holidays. - Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs. - 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families). - 401k + 4% matching. - Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA). - Health Savings Accounts (HSA). - Employee assistance program, complete with financial coaching and counseling sessions. - Professional development allowance for Providers and Behavioral Health team. - Opportunities for internal mobility and growth at a Company with a proven track record of promoting internally. - Vibrant, democratized culture with clubs and multiple ERG groups. - Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations.